We stay and gamble at Mountaineer casino and resort about once a month. We always find the experience pleasurable, even if we don't win, but a lot of the times we do win. From the time we check in ( the ladies at check in are always delightful and positive), to time we leave we feel welcome and comfortable. The bartenders, the dealers, the slot attendants are helpful and polite and professional. During our last visit we had the pleasure of meeting the slots manager, Jason Pugh (I made a point of getting his name) as he was so nice and up-beat. Thanks Jason.
The rooms are always clean and comfortable, never had a problem.
Thanks to all the employees at Mountaineer. We travel and gamble somewhat, and for sure Mountaineer is our favorite.
- Official Description (provided by the hotel):
- The upscale, five-story tower adds 258 rooms, including 20 suites, to Mountaineer's 101-room wing. ... more less
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