Our family of seven traveling across the U.S. made reservations with the knowledge that this hotel offered military discount but did charge a pet fee. When we arrived they refused to offer the military discount because we had a pet. They charged $97.00 for no pet, $159.00 with pet. There is no honor in lies or hidden agendas. They were disrespectful to the soldier by simply stating it is policy not to offer a discount to military if they have a pet. Knowing many soldiers whose pets are their only family, this policy is a disgrace and insult to our military in so many ways. After asking to speak with management we were told none was available then received a call many days later with the same shameless insults. For obvious reasons we will never support this hotel and will post on other sites to ensure that those who serve our country know that this hotel's priority is money before honor.
- Official Description (provided by the hotel):
- Come stay with us in the mountains! Our hotel is located in the beautiful capitol city of West Virginia. We have available numerous outdoor activities such as snow skiing, white water rafting, golfing and biking trails.Within one block of our hotel are many choices of restaurants, bowling and malls. We are also close to the Governor's Mansion, Appalachian Power ball park, WV Cultural Center, and The Clay Center for the Arts. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Carlson, Booking.com, Travelocity, Hotels.com, TripOnline SA, Odigeo, Expedia, Orbitz, Priceline and Hotwire so you can book your Country Inn & Suites By Carlson, Charleston South reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Country Inn And Suites Charleston-South
- Country Inn & Suites Charleston-South Hotel Charleston
- Charleston Country Inn