We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Hampton Inn Charleston - Southridge
Nearby Hotels
$129
Marriott Hotels
View Deal
  • Pool
  • Restaurant
Savings alert! 15% below average rates

The price you found is 15% lower than this hotel's average rate of $152/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

$144
$110
Residence Inn
View Deal
Certificate of Excellence
  • Free Parking
  • Breakfast included
Savings alert! 11% below average rates

The price you found is 11% lower than this hotel's average rate of $123/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

Sleep Inn(Charleston)(Great Value!)
$95
SleepInn
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$93
$91
Country Inn
View Deal
  • Free Wifi
  • Free Parking
$107
$102
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
$113
$93
Expedia.com
View Deal
  • Free Wifi
  • Pool
Savings alert! 18% below average rates

The price you found is 18% lower than this hotel's average rate of $113/night.

We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

$169
EmbassySuites.com
View Deal
  • Breakfast included
  • Pool
$118
Booking.com
View Deal
  • Free Wifi
  • Free Parking
$109
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$57
Red Roof
View Deal
  • Free Wifi
  • Free Parking
Reviews (874)
Filter reviews
874 results
Traveler rating
598
196
53
19
8
Traveler type
Time of year
LanguageAll languages
598
196
53
19
8
Show reviews that mention
All reviewssoda fountainquaker steak and lubeolive gardenrestaurants and shoppingclean roomsgreat hotelwithin walking distancehot tubwould definitely stay here againnice poolthe hotel staffa great stayhotel is locatedthe breakfast areashort drivestaff was friendlyhot breakfast
Filter
Updating list...
673 - 678 of 874 reviews
Reviewed January 19, 2014

This hotel is convenient to places to eat and shopping since it is at the Southridge mall. Cabelas, Gander Mountain, and Dick's Sporting Goods are nearby for the sports enthusiasts. I will be staying here again when working in the area.

  • Stayed: January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
2  Thank Ronald L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this reviewResponded February 25, 2014

Ronald L, Thank you, we do have a great number of sportsman stores nearby our location and we are greatly appreciative that you found us a convenient location for your stay. I am very happy to hear you wish to return and look forward to your next visit!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 16, 2014

Overall the hotel met my expectations. The hotel was clean and orderly and the staff were curteous and helpful. The pool was closed due to a broken pump. Would have like to swim but it wasn't a big deal. I would recommend this hotel to friends and family and will stay here again on my next trip to Charleston, WV.

  • Stayed: January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
1  Thank Timothy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this reviewResponded February 25, 2014

Timothy R, I apologize for the issue with our pool's pump, it was an unavoidable issue. I am glad to hear that you don't hold it against us though. Thank you for the recommendation to friends and family about our hotel and we greatly look forward to your return.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 15, 2014

The breakfast area is very nice. There is a neat soda fountain machine that can be used by guests around the clock for free. The pool area was very nice. The rooms were average. We stayed here twice while traveling to and from over thanksgiving. The hotel seemed very quiet, and we all got good rests. I would recommend asking for a room that faces the front, as this will allow you to overlook the parking lot and stores. If you face the back, you will be looking at an embankment. This hotel is located near several restaurants and stores. Overall, it was a nice place to stay, but a bit of a hike from I-77, so I don't think we will be back.

Room Tip: Ask for a room that faces the front if you want a more interesting view.
  • Stayed: November 2013, traveled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
2  Thank teknoturtl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this reviewResponded February 25, 2014

teknoturtl, Thank you for staying with us! I am happy to hear that you had a restful stay over Thanksgiving. Thank you for the room recommendations, and I'm hopeful that the environment we offer will still entice you to come back!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 13, 2014

I've stayed at the Southridge Hampton Inn on several occasions and I've never been disappointed. Located near shopping and good restaurants, this Hampton Inn is clean and orderly with a professional, courteous staff anxious to meet the needs of its clientele. We happened to visit during the first night of a public water contamination incident that impacted a 9 county region of south central WV. The guest service team excelled in trying to meet the needs of guests and keep us informed.

  • Stayed: January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
1  Thank Gregory B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this reviewResponded January 15, 2014

Gregory B, Thank you for your patience and understanding during this State of Emergency. It has been a difficult time many people in the area, and I am glad we were able to meet your needs and keep you informed during your stay. Thank you again and I hope to see you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 11, 2014

I have always stayed at Hampton Inn's and never had a really terrible experience until now and I did not even get to check in. I had a reservation at the Hampton Inn Charleston-Southridge, but I found out this hotel will not take cash and has to have a credit card to hold the room. Well being a victim of the Target breach my card does not work so the would not allow me to check in. This was also the same with the person in front of me needless to say that was 2 rooms left empty. There was a bright spot about 10 miles down the road I was able to check into another Hampton Inn and the room was $30 cheaper for the same type room. The Hampton we checked into could not believe what the other Hampton did but then said yea it sounds like them. Needless to say I will never attempt to stay at the Hampton Inn Charleston-Southridge again or recommend anyone stay there.

Room Tip: Stay at the Hampton Inn in Hurricane, WV it's not far down the road and you will save about $30 a night on the same room.
  • Stayed: December 2013, traveled as a couple
    • Value
    • Service
1  Thank jtrinkle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HamptonCharlestonMGR, Manager at Hampton Inn Charleston - Southridge, responded to this reviewResponded January 15, 2014

I appreciate your review of your recent experience at our hotel. I sincerely apologize that we were not able to deliver what you expected from us. I truly regret that you had a disappointing experience while checking in with us and that you were inconvenienced by our credit card policy. I can very much empathize with your frustration and assure you that we are looking for alternative ways to offer guests more options. Exceptional guest service is the foundation of our brand promise and your feedback will help us improve.

Again, I sincerely apologize for any inconvenience you went through and would be more than happy to discuss this further with you. Your satisfaction is our main concern and I make myself available for any questions you should have.

Sincerely,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews