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“Good for a quick stop” 3 of 5 bubbles
Review of Hampton Inn Charleston - Downtown

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Hampton Inn Charleston - Downtown
Ranked #2 of 23 Hotels in Charleston
Certificate of Excellence
Chicago, Illinois
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Good for a quick stop”
3 of 5 bubbles Reviewed November 27, 2012

The hotel staff were all friendly - free popcorn in the lobby, good breakfast set up that was well attended by the staff. The room itself was ok - toilet paper holder fell off the cabinet (same thing happened at a Hampton Inn in Dayton). Request a room on the side opposite the highway as there is significant road noise. The staff was very helpful to make that work for us.

  • Stayed November 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TomatoVodka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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578 reviews from our community

Traveler rating
    286
    169
    79
    31
    13
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155
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Any
English first
Louisville, Colorado
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed November 1, 2012

Traveling from Colorado to Virginia, and this was our 2nd stop during the road trip. Nice hotel that is located right off I-64 in downtown Charleston with a variety of restaurants close by. Got a room with two double beds, but nothing special; however, the room was nice and clean. The beds were comfortable, and the bathroom was clean as well. The continental breakfast was limited, but enough to get your morning started on the right foot. The only downside to this hotel is the location, which is right next to the busy interstate/highway. Unfortunately, our room was facing the interstate, which was noisy throughout the night and getting a quiet and restful sleep was not possible. Finally, although my interaction with the staff was limited, they were nice and friendly.

Room Tip: I would definitely recommend a room on the opposite side of the interstate, and hopefully, it's...
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  • Stayed October 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank willman80027
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Florida
Level Contributor
89 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed October 27, 2012

We used HiltonHonors points to stay here one night on our way home. As with the rest of our trip, this hotel was full. The check-in was easy. The deck clerk, Sonia, was very busy. She was very quick and friendly while taking care of several check-ins at once. She even gave each party a map so we could chose a place to eat dinner. She did a great job dealing with a very busy evening. Our room was clean, comfortable and quiet. This is a older, but renovated property. The rooms are slightly smaller than newer Hamptons. We had two double beds. The room temp was nice. The bathroom was smaller, as well, but fine to suit our needs. Breakfast was the standard Hampton breakfast. Although the hotel was full, there was plenty of food and seating. One added bonus to this Hamptonis parking is free. Most downtown locations, including Hamptons, charge for parking or have valet only parking. I was pleasantly surprised by this. We would definitely stay here again.

  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Bil D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed October 22, 2012

I stay at this location several times a year and have for over a year. While it is still clean, convenient and the staff is friendly, this last time I was there it seemed to be in need of some updating...especially their HVAC units.
Also, this last time they just seemed to be off their game. No hot water at night for tea, no bananas at breakfast {both mornings} and low on a lot of other breakfast food.
I will continue to stay there but hope they have some plans to renovate.

Room Tip: This hotel is always booked, so book in advance if you can. You also have to reserve a room with a...
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  • Stayed October 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jayhawks91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton Inn Dow... C, General Manager at Hampton Inn Charleston - Downtown, responded to this review, October 24, 2012
We are glad that you chose our hotel for your accomodation needs while you were in Charleston. We also wanted to let you know that we are currently renovating our guest rooms and are almost finished. We are really exited about that. I would like to thank you for your patience with us while we are going through this process. We sure do hope to see you again soon we are sure you will be pleasantly suprised.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jasper, Indiana
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed October 17, 2012

We stay at Hampton Inn frequently. This particular facility needs an upgrade. The bathtub and shower had mold. The cleanliness of the bathroom overall was not up to standard. Was surprised to learn they were full when we checked in. Went out to my car and called to see what was locally available only to find this site was in fact available.

Room Tip: call before you go.
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  • Stayed October 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank embeeem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hampton Inn Dow... C, Manager at Hampton Inn Charleston - Downtown, responded to this review, October 21, 2012
Thank you so much for your feedback. We are glad that you chose our hotel during your recent stay in the area and we do apologize for the housekeeping problems you experienced. Unclean rooms and bathrooms are not typical at our hotel. I do appreciate you bringing this to our attention. We will make every effort to ensure our rooms meet the highest housekeeping standards. We hope that you will consider giving us another chance if you visit this area again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NC
Level Contributor
157 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 bubbles Reviewed September 21, 2012

We stayed here for one Friday night while in town for an event. Got their around 9pm, straight to room. Typical HI room, very nice but ac unit a tad noisy and there was a thump sound like plumbing throughout the night. So tired fell asleep regardless. we did have a clogged toilet but a call to front desk and with 10 minutes somebody was up to our room and had it fixed. Next morning breakfast was the usual HI breakfast. Plenty of food, not very crowded. Overall it was a good hotel, right off I64 and staff was friendly. Only markdown was noisy ac and plumbing sounds in the evening. Would stay again if in town but a bit pricey as all Hampton Inns are.

  • Stayed September 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank gborotraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barrie, Canada
Level Contributor
68 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed September 14, 2012

Stayed here for one night on our travels to Tennessee. I found this a little on the lower end of the Hamptons we have stayed in. We had a hard time getting to it even though you can see it from the highway. The washroom needed some updating. The reception has us a little unnerved as we thought the area wasn't safe as she kept pushing us to use the hotel shuttle service. We ended up walking to a nearby restaurant for dinner and it seemed safe enough to us. Everything else was typical Hampton, good breakfast, friendly service and clean.

  • Stayed August 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank maggie154980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Charleston - Downtown

Property: Hampton Inn Charleston - Downtown
Address: 1 Virginia Street West, Charleston, WV 25302-2357
Phone Number:
Location: United States > West Virginia > Charleston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Charleston
#4 Romantic Hotel in Charleston
#7 Family Hotel in Charleston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Charleston - Downtown 2.5*
Number of rooms: 110
Official Description (provided by the hotel):
A mere six blocks from downtown Charleston, The Hampton Inn Charleston-Downtown is a perfect stop for both business and leisure travelers. Located in the heart of the city, find shops, restaurants, parks and more within walking distance of the hotel. Easily accessible from I-64, I-77, and I-79, and with free weekday shuttle service from Yeager Airport, getting here couldn’t be easier. Enjoy a free hot breakfast, free internet service, pool, fitness center and a clean and fresh Hampton bed. ... more   less 
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Also Known As:
Hampton Inn Charleston - Downtown Hotel Charleston
Charleston Hampton Inn

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