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“Okay for business travel- about what I expect”

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Charleston Capitol Hotel
Ranked #16 of 23 Hotels in Charleston
Shaker Heights, OH
Level 6 Contributor
189 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
“Okay for business travel- about what I expect”
Reviewed August 20, 2012

This hotel is perfectly acceptable for a business trip. Clean rooms, friendly staff, close to downtown.. Overall a pretty nice place. Seems to have been remodeled in the past few years. SLOW ELEVATORS.

  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cromito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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214 reviews from our community

Traveler rating
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    25
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Gainesville, Florida
Level 5 Contributor
91 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed August 18, 2012

I liked the rooms, especially the bedding. Wi-fi worked great. Breakfast was yummy, with plenty of options to choose from. Location in downtown was nice, one could walk down to the river where there is a good sidewalk for strolling.

  • Stayed July 2012, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank WVTravelGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarksville, TN
Level 6 Contributor
146 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed August 17, 2012

Our first stop on a trip. Not sure about what others are reviewing but the place was clean, staff was friendly. Hotel was clean & updated. It must have been remodeled since last review because we had none of the problems listed. The only concern about the place was the entrance on one side is difficult get into coming off the interstate but luckily there is a second entrance around the building. Just a difficult entrance for travelers looking on how to get into the place. Good experience there, would return!

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank DianneF50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Palatine, Illinois
Level 5 Contributor
70 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed August 5, 2012

Old hotel, needs a lot of work, one of three elevators broken, terrible breakfast, needed to ask for staff to put out forks and spoons, they looked at me like I was crazy. Wall coverings coming off, furniture in bad condition-My wife and i are giving up on this part of the Marriott chain, actually if I was Marriott I would be embarassed.

Room Tip: I would think twice before stopping here.
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Michael I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Charleston hotels

McAlester, Oklahoma
Level 4 Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 2, 2012

Our room was Comfortable and clean enough, but there were other problems we found in our 1-night stay. First, only 2 our of 3 elevators were working (several stories) so we had to wait for 2nd elevator, second the breakfast room was entirely too small for this big of a hotel - many people were having to stand to eat and the line was too long for my husband to stand in (breakfast served til 10 but with so many people there was no way to close it down at that time.). I try to always find a Marriott when travelling but will not stay at this one again.

Room Tip: Choose room on 1st or 2nd floor in case of lines at elevators.
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  • Stayed July 2012, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank collegemomIowa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
Level 6 Contributor
215 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 212 helpful votes
Reviewed July 24, 2012

This is not your average Fairfield Inn by Marriott - lobby very simple, check-in staff nice but not very knowledgable about area happenings, evevators broke (2 out of 3) during our visit, carpet in halls worn, rooms were attempted a redo - the bedding looks new, everythng else not so much. Staff should be directed to smoke somewhere other than the side of the building - being a smoke free property, not so much when staff walks back in reeking of smoke. Walking distance to market and Sohos, best restaurant in Charleston!

Room Tip: Walking distance to Sohos! One of the best restaurants in Charleston!
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Travelmom29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indianapolis
Level 4 Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 18, 2012

I am not sure how this hotel can continue to be a member of the Marriott family... If you book a Fairfield, you would at least expect a clean room. The bedding was fresh (we hope so, at least), but anything else in the room we tried not to touch if possible. There was a greasy film on all surfaces, window sills where covered with dirt and dust, the bathroom had a lot of mold around the bathtub. On top of it we found a half empty bottle of shampoo. When I went to the front desk to request a replacement, the lady almost accused me of lying to her. The breakfast was simple, the room way too tiny for the number of rooms and also in need of a severe cleaning effort.
Again, why doesn't do Marriott more to keep their reputation? Nothing of concern, but a consideration: they praise themselves for 25 years of service and I guess, the bath and the carpet are original pieces dating back

Room Tip: I have not the feeling that any room would be a good choice
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  • Stayed June 2012, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
2 Thank IndyUnknown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Charleston Capitol Hotel

Property: Charleston Capitol Hotel
Address: 1000 Washington St E, Charleston, WV 25301-1711 (Formerly Fairfield Inn Charleston)
Location: United States > West Virginia > Charleston
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 23 Hotels in Charleston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Charleston Capitol Hotel 2.5*
Number of rooms: 136
Official Description (provided by the hotel):
CHARLESTON TRANSFORMATION We are excited to announce that the Charleston Capitol Hotel is currently being renovated to enhance the experience of all our guests. Please note that most of the renovations will be out of the guests view through some public areas and the utmost efforts will be made to limit the amount of noise or any disruption during the construction. We thank you in advance for your understanding and cooperation during this time while enhancements are being made. WELCOME TO CHARLESTON CAPITOL HOTEL Charleston Capitol is conveniently located in the beautiful city of Charleston, WV, situated across from the Clay Center for the Arts and Sciences, just a mile from the State Capitol Building, walking distance to Downtown, Civic Center and Town Center Mall. We offer a unique hotel experience with comfort and courteous service for both business and vacation travelers. At Charleston, we have business services and high-speed Internet access in the lobby and complimentary Wi-Fi access in the guest rooms, along with complimentary parking for hotel guests. AMENITIES Charleston Capitol Hotel has a spa tub, a 24-hour fitness center, and a seasonal outdoor pool. Complimentary wireless Internet access is available in public areas. Additional amenities include dry cleaning/laundry services and a safe deposit box at the front desk. Complimentary self parking is available on-site for guests. 24-hour fitness facilities 24-hour front desk Air conditioning Cable TV service Coffee/tea maker Connecting/adjoining rooms available Daily housekeeping Desk Dry cleaning/laundry service Free cribs/infant beds Free local calls Free long-distance calls Free newspaper Free self parking Free toiletries ACCOMMODATIONS The 136 air-conditioned guestrooms at Charleston Capitol Hotel include complimentary newspapers and coffee/tea makers. Complimentary wireless high-speed Internet access is provided. Televisions are equipped with cable channels. All accommodations provide desks and phones; local calls are free of charge (restrictions may apply). Bathrooms offer shower/tub combinations, hair dryers, and complimentary toiletries. In addition, amenities available on request include refrigerators and microwaves. Housekeeping is offered daily. ... more   less 
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Also Known As:
Fairfield Inn Charleston Hotel Charleston
Fairfield Charleston
Charleston Fairfield Inn

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