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“Outstanding hotel”

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Charleston Capitol Hotel
Ranked #16 of 23 Hotels in Charleston
The Villages, Florida
2 reviews
“Outstanding hotel”
Reviewed December 27, 2011

Our son suffered a massive stroke and we had to go to Charleston WV from our home in Florida to stay with him. The Fairfield Inn went out of their way, far beyond what I have ever experienced from any hotel I have ever stayed in, to help us out. The front dest was outstanding, very soliciitatious and anxious to help us any w ay they could.
Their full breakfasts were outstanding server by a very competent staff..
The rooms were very clean and warm and welcoming.
It was wonderful to be able to come "home" to such a warm place.
Kudos to Ms Linda Taylor and her staff!!

  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sally F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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212 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Washington, DC
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 20, 2011

I found this hotel to be very nice, including in regard to other Fairfield Inn properties. It appeared to have been updated within the last few years and the lobby and rooms were very clean. All staff that I encountered were very friendly and helpful. The hotel is located very close to downtown, convenient when you have business in the area. My only complaint is that the fitness room is tiny and one of the two treadmills was broken, so several people were waiting to use one machine. I would stay here again.

  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LT2379
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Daytona Beach Shores, Florida
Level Contributor
372 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed November 17, 2011

We stayed two nights in Nov, '11. The hotel is in fair shape, but in need of updating. The staff here is friendly and competent. Cost was moderate, so we got what we expected. Good location, just off the highway, but no noise from it..

Room Tip: Stay on top floor(9), so no parties or elephants can stay above you.
See more room tips
  • Stayed November 2011, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank Tree56LO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marietta, Ohio
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 16, 2011

I thought this hotel was a little dirty and definitely smelled like smoke. The air in my room was musty and when I tried to make it cooler, the room got very humid. Very hard, old beds. Did not have a very comfortable stay, but the staff was very very nice.

  • Stayed December 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 123MReD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed September 20, 2011

Las Vegas in Charleston. If you missed Las Vegas in the 70's you can get an idea of what the decor was like by spending a night at the Fairfield Inn. The lobby, like many hotels, does not reflect the rooms. The place looks and feels dated, but our room was clean. If you are traveling, the location is the primary reason to stay here. It's convenient to downtown and right off I-77. Restaurant choices are limited, but there is a nice mall about five blocks away (walking distance if weather is good) and there are several good places to eat there. Staff was nice and helpful.

  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TripTech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York State
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 13, 2011

The hotel has a rather dated look, but it is clean and the rooms are comfortable. It is located downtown, so there is little going in the area at night. We walked quite a few blocks to a shopping mall and ate at a very good seafood restaurant.

The location of this hotel is good for us as we travel home soi we have stayed here each of the last two years and we will probably stay again.

  • Stayed June 2011, traveled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank MagillaLS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St Augustine, Fl
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 25, 2011

We stayed here one night during a trip north. Convenient location downtown and right off I-77. There's a Best Western right next door that, from the outside, looks newer. The Fairfield was clean and reasonably well maintained. It just looks faded. It's in need of some new furniture and general upgrades. Not up to Marriott standards but nothing wrong with it.

  • Stayed August 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank BluesBoy28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Charleston Capitol Hotel

Property: Charleston Capitol Hotel
Address: 1000 Washington St E, Charleston, WV 25301-1711 (Formerly Fairfield Inn Charleston)
Location: United States > West Virginia > Charleston
Amenities:
Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 23 Hotels in Charleston
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Charleston Capitol Hotel 2.5*
Number of rooms: 136
Official Description (provided by the hotel):
Located in beautiful downtown Charleston,WV the Charleston Capitol Hotel offers quality customer service to every guest. Amenities include free parking, and complimentary high speed wireless internet, just to name a few. Shopping and dining are just a short walk away as well as the Clay Center for the Arts and Sciences. Whether you're coming to Charleston for a business meeting or just a family getaway, the Charleston Capitol hotel is here to serve your every need. ... more   less 
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Also Known As:
Fairfield Inn Charleston Hotel Charleston
Fairfield Charleston
Charleston Fairfield Inn

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