Because we had previously stayed here in October of 2012 and was extremely pleased with our rooms (we had family in 3 separate rooms) we felt confident in staying here again for four nights. Goodness, how things had changed in less than a year!! The first night we noticed cobwebs in the corners, mold on and in the refrigerator, thick dust on the top of the headboards, and the floors were horribly sticky, I wouldn't even take my shoes off at all! It was late though and we had three very tired and grouchy children so we decided to speak to management the next morning. After talking to them the next day we were assured that our room would be thoroughly cleaned or we would be given a new room. We left to visit family, confident that our room would be in great shape when we returned. My, oh my, were we wrong!! My husband and I were attending his class reunion dinner that evening so we returned to the room at about 5:15 to get ready. We were shocked when we opened the door and found that nothing had been done to clean our room at all! The beds were not made, no clean towels, nothing! And to add insult to injury, the maids had emptied the trash and took the towels that my husband had placed on the sink counter (which he does to make things easier for the maids) and threw them in the floor! And there was a very strong, unpleasant chemical smell throughout the room. The front desk people were appalled when we told them the condition of the room and called to inform their head of cleaning person who was uninterested in the situation. Due to time constraints, we changed rooms and checked out the next morning. We moved to the Red Roof Inn across the street for the remainder of our stay and was very happy there! DO NOT stay at this Days Inn!
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- Also Known As:
- Days Inn Charleston East Hotel Charleston
- Charleston Days Inn