I stayed at the Holiday Inn on Sewcond Ave in Charleston, WV on April 4th. I am writing this review because the satff were so outstanding. I have stayed at the Ritz-Carlton, the Four Seasons, and the Plaza Hotel and none of them had more attentive and friendly staff. Everyone and I do mean everyone that I came into contact with was friendly and eager to serve. Special thanks to Gwen and Nanami. This facility is very clean and atrractive. My room was very clean, with no smells, the bed was very comfortable and it had a great selection of pillows. The buffet breakfast was nothing special and the hallway of the florr that my room was located smelled of stale cigarette smoke.
Did I mention that the all the staff (front desk, shuttle driver, restaurant, facilities, meeting services) all were happy?! Who has happy employees working at a hotel these days. At most places it seems the staff is on community service, but not at this place.
- Official Description (provided by the hotel):
- The Holiday Inn & Suites Charleston West is the solution for your leisure and business travel to Charleston, WV. With an indoor pool and splash pad, fitness center, on-site restaurant and lounge, we offer everything you need for the perfect stay! The hotel is also pet-friendly. ... more less
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- Also Known As:
- Ramada Charleston Hotel Charleston
- Charleston Ramada