The staff here needs more training. This is a rather large property but the staff person did not know where my room was. Even with her map she got it wrong. Luckily I found it without too much effort. The room was quite attractive and appeared to be recently remodeled. Then evening came. I was in the middle of a party that woke me at mid-night. Finally at 1 AM when it did not subside I called the front desk. At 1:30 I called the front desk again. Finally at 1:40 I heard the desk person ask them to be quiet. Amazingly they were up at 8 in the morning chatting up a storm again outside my room. The hotel did take a small amount off my bill but quicker action would have been appreciated.
- Official Description (provided by the hotel):
- A great 100% Smoke-Free Charleston location, this Red Roof Inn is just minutes from the gold-domed Capitol Building, the Clay Center, the Civic Center, and the University of Charleston. It's an easy 15 minute drive to West Virginia Tech and West Virginia State University as well. The Tri-State Racetrack and Gaming Center is also close to this hotel. This Red Roof has easy access to such outdoor activities as skiing, whitewater rafting, and golf. When you check in, check out the fantastic amenities in our NextGen (R) design rooms! The rooms at this 100% Smoke Free inn feature comfy Rest Suite beds by Serta, plush high-end bedding, modern design flooring, comfortable seating, and a large, flat-screen TV. This hotel also offers Premium Rooms with our newest renovation package and a welcome snack box in your room! Free WiFi in all rooms. Free coffee and tea available in the lobby. One well-behaved family pet per room is welcome. ... more less
- Reservation Options:
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- Also Known As:
- Red Roof Inn Charleston - Kanawha City Hotel Charleston
- Charleston Red Roof Inn