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“There needs to be noise control” 2 of 5 bubbles
Review of Red Roof Inn Charleston - Kanawha City

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Red Roof Inn Charleston - Kanawha City
Ranked #15 of 23 Hotels in Charleston
Camp Hill
Level Contributor
399 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
“There needs to be noise control”
2 of 5 bubbles Reviewed May 30, 2012

The staff here needs more training. This is a rather large property but the staff person did not know where my room was. Even with her map she got it wrong. Luckily I found it without too much effort. The room was quite attractive and appeared to be recently remodeled. Then evening came. I was in the middle of a party that woke me at mid-night. Finally at 1 AM when it did not subside I called the front desk. At 1:30 I called the front desk again. Finally at 1:40 I heard the desk person ask them to be quiet. Amazingly they were up at 8 in the morning chatting up a storm again outside my room. The hotel did take a small amount off my bill but quicker action would have been appreciated.

  • Stayed May 2012, traveled solo
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Courthouse067
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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365 reviews from our community

Traveler rating
    109
    116
    63
    38
    39
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Willow Street, Pennsylvania
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed May 16, 2012

I've stayed at this Red Roof before-this time I stayed for 5days. Its quiet, clean, safe and can easily access the Interstate(s). The location is kinda of odd. The staff is attentive and knowledgeable. Will stay here again if in the area

Room Tip: If your staying several nights get a business room-much more room to spread out and not really much...
See more room tips
  • Stayed April 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank PAHumaneOfficer10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sault, MI
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed May 10, 2012

There are no luxuries here, but the room was clean, I could park right outside the room, and it was clean... Nice even. I wanted a clean place that was easy to get to from the interstate, and this fit the bill, for a good price.

  • Stayed May 2012, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Shenendoah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 bubbles Reviewed March 19, 2012

Clearly an older property that was re-done about 5-10 years ago. The rooms are OK, the bathrooms re-done etc. Ours was a non-smoking room but has that smell about it that once upon a time it was a smoking room... The bathroom had been cleaned, but was not really 'clean' there was dirt in the corners as if a worker had used the room last and cleaned their boots off in there!
When we arrived the AC had been left on full blast, despite it being March - and consequently the place was freezing... Fortunately the rooms have nice silent wall mounted radiant heaters, not just a "heat setting" on the window unit. One the place warmed up it was nice and quiet (we were on the side away from the highway).
And yes, Red Roof still has that annoying $1.50 charge for "insurance" on your room safe - its just sooo annoying - I'd rather they just charge $1.50 more for the room!
Oh - and NO breakfast, just a few pots of coffee I didn't bother trying.
There's a nice new Comfort Inn on the North side of Charlotte up I79 where we'll probably stay next time.

Room Tip: Ask for the side away from I-77
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  • Stayed March 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JonB-CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ithaca, NY
Level Contributor
32 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed February 18, 2012

We stayed one night, and were disappointed. The room was supposedly nonsmoking, but smelled smoky; the floor was not well vacuumed; the bathroom and sink were not as clean as a normal person would want. The TV was crummy and had about 5 ESPN channels and just a few others. The front desk staff were friendly and we didn't complain as it was a quick overnight on our way elsewhere.

Room Tip: Get a room as far from the highway as you can!
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  • Stayed February 2012, traveled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank amychri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nisswa MN
Level Contributor
143 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed January 17, 2012

We travel with pets. This is a great place to stay with or without your dogs. We travel through Charleston several times each year. We try to time it so that we can stay here. Rooms are clean and beds are comfortable. Great coffee in the lobby and very friendly and competent lobby staff. Recommend it!

  • Stayed January 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nisswatraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Justice, West Virginia
1 review
4 of 5 bubbles Reviewed December 6, 2011

We were here because my dad was in critical condition in a local hospital. Connie at the front desk was wonderful to us. She really tried to help in any way she could and tried to make it as pleasant as possible under the circumstances. Thanks Connie!

  • Stayed December 2011, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank AngieSparks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Charleston - Kanawha City

Property: Red Roof Inn Charleston - Kanawha City
Address: 6305 Maccorkle Ave SE, Charleston, WV 25304-2917
Phone Number:
Location: United States > West Virginia > Charleston
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#8 Business Hotel in Charleston
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Charleston - Kanawha City 2*
Number of rooms: 109
Official Description (provided by the hotel):
A great 100% Smoke-Free Charleston location, this Red Roof Inn is just minutes from the gold-domed Capitol Building, the Clay Center, the Civic Center, and the University of Charleston. It's an easy 15 minute drive to West Virginia Tech and West Virginia State University as well. The Tri-State Racetrack and Gaming Center is also close to this hotel. This Red Roof has easy access to such outdoor activities as skiing, whitewater rafting, and golf. When you check in, check out the fantastic amenities in our NextGen (R) design rooms! The rooms at this 100% Smoke Free inn feature comfy Rest Suite beds by Serta, plush high-end bedding, modern design flooring, comfortable seating, and a large, flat-screen TV. This hotel also offers Premium Rooms with our newest renovation package and a welcome snack box in your room! Free WiFi in all rooms. Free coffee and tea available in the lobby. One well-behaved family pet per room is welcome. ... more   less 
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Also Known As:
Red Roof Inn Charleston - Kanawha City Hotel Charleston
Charleston Red Roof Inn

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