We stayed here one night on our way to Florida. We travel with our dog so often stay at Red Roof Inns because of their liberal pet policy. The room was fine, and even though we had our dog, the second floor room was more comfortable since it kept us away from the hustle and bustle of the parking area. The lot is shared by many other businesses, which makes it a busy spot. When we entered the "non" smoking room it was evident that the room had been smoked in. The residual smoke odor bothered me, so when the check out clerk asked how my stay was I mentioned it to her. Without asking she reduced our bill by $10. This small gesture was a huge customer satisfaction point and very much appreciated. They also had the best pillows there!
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- Also Known As:
- Red Roof Inn Charleston - Kanawha City Hotel Charleston
- Charleston Red Roof Inn