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“Great Hotel!”

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Four Points by Sheraton Charleston
Ranked #7 of 23 Hotels in Charleston
Certificate of Excellence
Fenton, MO
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Hotel!”
Reviewed February 12, 2014

This hotel was VERY nice. It sits on the Kanawha River, so you can request a river view room. We had a room on the 7th floor, so our view was pretty fantastic. The bed was AH-MAZING!! The staff was very friendly & helpful. Parking is free in a garage that attaches to the hotel. Although it would be nice if they had signs for the entrance to the hotel from the garage. They were in the midst of some construction on the place, so maybe they have them but they are being replaced? There is no breakfast included in the stay, but there is a nice little restaurant in the lobby. Overall, I'd recommend this hotel to anyone.

Room Tip: A river view room is where it's at!
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lr0120
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale J, General Manager at Four Points by Sheraton Charleston, responded to this review, February 17, 2014
Dear Ir0120,

Thank you for taking the time to write a review of our hotel. I am thrilled that you liked our hotel, found our staff to be helpful, and loved our beds! I do understand what you are saying about the signage to the entrance to the hotel from the parking garage and will take your comments into consideration.

Again, thank you for taking the time to write a review and for your business. We would love to have you stay with us again if your travels bring you back to Charleston, WV.
Sincerely,

Dale J, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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336 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
  • English first
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English first
Lebanon, Ohio, United States
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 23, 2014

The staff at Four Points by Sheraton is reason enough to never seek another hotel in Charleston. Outstanding customer service, immaculately clean rooms, a charming pub--all the amenities you seek is at this beautifully renovated hotel.

Room Tip: Even room numbers give you a nice view of the river. Odd numbers are a nice downtown view of the Ca...
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  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ileen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dale J, General Manager at Four Points by Sheraton Charleston, responded to this review, January 28, 2014
Dear Ileen D,

Thank you for taking the time to write a review. I’m very happy that you had such a wonderful visit at our hotel – from the immaculately clean rooms, our lounge, and outstanding customer service! We strive to make each guest’s stay the best it can possibly be!
Thank you again for your review and for your business! We hope to see you again soon!

Best regards,
Dale J, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Charleston

Property: Four Points by Sheraton Charleston
Address: 600 Kanawha Blvd E, Charleston, WV 25301-2181 (Formerly Ramada Charleston Downtown)
Phone Number:
Location: United States > West Virginia > Charleston
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Charleston
#4 Family Hotel in Charleston
#7 Business Hotel in Charleston
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Charleston 3*
Number of rooms: 256
Official Description (provided by the hotel):
Take in everything that West Virginia’s capital has to offer at the Four Points by Sheraton Charleston. Our riverfront location provides easy access to the State Capitol, the Charleston Civic Center, the University of Charleston, and the Charleston Town Center shopping mall. Take advantage of our free on-demand shuttle service to and from Yeager Airport (CRW), which is 10 minutes away.Admire beautiful Kanawha River or downtown views from one of our 176 guest rooms and suites. Get plenty of free extras, like High Speed Internet Access, bottled water, and a daily newspaper. Take care of business at the spacious work area with an ergonomic chair, or watch your favorite show on the 42-inch flat screen TV. Get a great night’s sleep in one king-size or double Four Points by Sheraton Four Comfort Beds™.We have everything you need for a productive business trip or a fun, active vacation. Stay in touch with the office in our lobby’s open business center. Or swim laps in our new indoor heated swimming pool and work out in the expanded fitness center. Watch the game at the family-friendly Recovery Sports Grill, or head to the quieter lobby lounge for grab-and-go breakfast or an evening cocktail.The Four Points by Sheraton Charleston can host a range of events, with nearly 9,000 square feet of total space. Let our professional planning and catering teams help you stage a successful, memorable event. ... more   less 
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Also Known As:
Ramada Charleston Downtown Hotel Charleston
Holiday Inn Charleston
Charleston Holiday Inn

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