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“Out of a story book.” 5 of 5 bubbles
Review of Hillbrook Inn

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Hillbrook Inn
Ranked #1 of 6 Charles Town B&B and Inns
Certificate of Excellence
Berwick, Pennsylvania
1 review
“Out of a story book.”
5 of 5 bubbles Reviewed June 22, 2010

The Hillbrook Inn is such a beautiful place! The staff was wonderful and helpful. We stayed during the week, so unfortunately, we did not get to enjoy the dinner and tavern. The fall cottage was cozy and like our own little getaway. The grounds are amazing and we had a great time. I can't even express how happy we were with our stay and we hope to return in the future!

  • Stayed June 2010, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank lbankes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hillbrook, Owner at Hillbrook Inn, responded to this review, June 30, 2010
We are happy that you enjoyed the Hillbrook property during your stay. The fall cottage is a wonderful room, and one of my personal favorites. I look forward to seeing you in the future and hope you have a wonderful day.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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394 reviews from our community

Traveler rating
    301
    71
    17
    3
    2
See reviews for
15
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (151)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Frederick, Maryland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed June 19, 2010

The pre-meal reception/dance area is tiny...the bar, seating, cake table, and gift table are all crammed into a room that is about 20'x30'. It would be pretty cramped with over 40 people. The bar drinks are VERY expensive -- $2 for a wine-glass-worth of soda, $5 for a domestic beer, $7 for a glass of wine. The worst part is we were told the soda was free (it was during meal time). The way they talked about their cheese, fruit, and cracker arrangement we thought it would be big and extensive....it was only one bunch of grapes, two chunks of heavily moldy cheese (not for everyone), and a handful of crackers. The worst part is, it cost $300!! They also said a staffer would bring a separate tray out for the people involved in taking photos, but it never happened. We were told someone would be directing parking in the lot, but again...no one there. The meal area is divided by a wall and very cramped, so half of the guests were completely cut off from the other half. Also, the woman who oversees everything is a bit crabby -- not just me either. Multiple family/friends said so for different reasons. If you're wondering why I'd have my wedding there....I'm not the one who got married. The bride and groom were under other impressions and couldn't back out when they found out otherwise (no time, deposit, etc..) I will say, most of the staff were friendly, the photographer they use is nice, the place is in a very beautiful setting, and the food was awesome. I would not recommend this as a wedding venue unless you're wedding is going to be very small (i.e. 20 or less people.) I cannot comment on Hillbrook as an inn, for I did not stay overnight.

  • Stayed June 2010
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank jinmd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hillbrook, Owner at Hillbrook Inn, responded to this review, June 29, 2010
Thank you for the review on the Hillbrook Inn wedding in June. I am sorry to hear that it was not a delightful experience for you and some of the other guests. I realize that the Hillbrook Inn architecture is unique and is a different layout for events. This is why we do tours of the Inn before we book events at our venue and spend extensive time with our brides and grooms to explain how their event will be set-up to accommodate their guests. As for the gift table we utilized the cascading shelves in the room to place gifts on display and at this particular event only had one guest out of 34 utilize the space available. If there was miscommunication on where the gifts should be placed, we deeply apologize for any inconvenience this may have caused. The Cheese and fruit, was replenished as guests enjoyed the hors d’ oeuvres provided by the bride and groom. I will discuss with my staff items such as not supplying items to the group while taking photographs as well as to the three staff members that were greeting guests as they arrived to Hillbrook on the front terrace to determine what happened with the parking. As for pricing of cocktails and sodas, this was an arrangement made between Hillbrook and the host. If the bride and groom were disappointed on the venue at any point in time, I would have made arrangements or taken into consideration the situation. However, I did not get the impression from either party that they were disappointed in the services and seating that Hillbrook could offer. I will be making a personal phone call to the hosts of the event to ensure they felt the services, establishment, food, ceremony and staffing was everything they dreamed it would be. I appreciate your time and wish the bride and groom the best today and always.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Myrtle Beach, South Carolina
2 reviews
5 of 5 bubbles Reviewed June 1, 2010

My husband and I are both retired so we often take long drives and enjoy staying at different Bed & Breakfasts and Inns. The Hillbrook Inn has become one of our most favorite places to visit. There are so many wonderful things I can say about the Hillbrook Inn. This is a Romantic hideaway with a touch of class. The rooms were exceptionally clean, beautifully decorated and warm and cozy. Our favorite is the Fall cottage with a king bed and huge bathroom. The Inn is perfect for a quiet weekend getaway. We often just sat outside and enjoyed a cocktail with the peace and tranquility of the grounds. Although the breakfast was exquisitely prepared and delightful you would be remiss if you did not have dinner at the Inn. The dinner consists of 5 courses with a different and specially selected wine for each course. This was an elegant dining experience with food prepared to perfection. The innkeeper and staff are just so helpful and ready to serve. Also, we like to spend a night or two in Charles Town and "contribute" to the local economy through the nearby casino/racetrack. We will definitely be back.

  • Stayed May 2010, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank dangrotten
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hillbrook, Owner at Hillbrook Inn, responded to this review, June 3, 2010
It is a pleasure to share Hillbrook with our guests and we are pleased to hear that you had a relaxing experience during your visit. It really means the world to the staff when a guest notices each and every aspect of the Inn…because every part of Hillbrook is important to us. Your business is deeply appreciated and look forward to future visits.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ceciltucky, Maryland
Level Contributor
2 reviews
5 of 5 bubbles Reviewed April 4, 2010

Excellent B&B. Great food. Featured in the April 3, 2010 issue of Stride Magazine. Excellent photos. http://issuu.com/stridemagonline/docs/stride3

  • Stayed March 2010, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ruffian1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hillbrook, Innkeeper/ Owner at Hillbrook Inn, responded to this review, April 9, 2010
Thank you so much for the wonderful comments, it is deeply appreciated. We work really hard on making Hillbrook special for our guests and enjoy hearing all types of feedback. And for those of you that love horses and racing...you really want to check out this magazine. They do a beautiful spread for their readers to enjoy!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, GA
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 29, 2009

The Hillbrook Inn is one of my favorite places on Earth! My wife and I chose to get married there. The food was incredible, The atmosphere, relaxing, charming and cozy, and the staff are like good friends! In my fantasy world, I win the lottery and buy the Hillbrook for my summer home and keep everyone on staff to spoil me rotten! Serously though, its a wonderful place to escape to, you wont be disapointed.

  • Stayed June 2006, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank aarone1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hillbrook, Owner/ Innkeeper at Hillbrook Inn, responded to this review, January 20, 2010
Thank you for your kind words! It is wonderful to share Hillbrook with our guests and appreciate it when they love it as much as we do! We look forward to seeing you in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
md
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed October 8, 2009

Hillbrook is such a lovely location, we can't wait to return! We stayed in the Snuggery room, which was a small room, but for a one night stay was more than adequate. We also had the 7 course dinner that they offered and this was just delicious and a wonderful treat.

  • Stayed September 2009, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank withhh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hillbrook, Owner/ Innkeeper at Hillbrook Inn, responded to this review, January 20, 2010
We are happy that we were able to share an anniversary with you both! It is truly an honor when guests choose Hillbrook and appreciate the time you spent at Hillbrook.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC
Level Contributor
168 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 bubbles Reviewed August 16, 2009

Have stayed here a few times and I always enjoyed my stay. I usually do one of the deals like the procrastinator. I prefer one of the rooms in the cottage building. The rooms are very large and have a small refrigerator/microwave/coffee maker. I love to walk around the grounds and wander through the common rooms of the inn. It's a very unique place.

  • Stayed August 2009, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank GEOCacher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hillbrook, Innkeeper/ Owner at Hillbrook Inn, responded to this review, April 6, 2010
It is a pleasure to share the Hillbrook Inn with our guests and are glad to hear you enjoyed the grounds and main house. Thank you for sharing your experience and we look forward to see you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hillbrook Inn

Property: Hillbrook Inn
Address: 4490 Summit Point Rd, Charles Town, WV 25414-4682
Phone Number:
Location: United States > West Virginia > Charles Town
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Spa Suites
Hotel Style:
Ranked #1 of 6 B&Bs / Inns in Charles Town
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hillbrook Inn 3*
Number of rooms: 18
Official Description (provided by the hotel):
Discover an unforgettable West Virginia Inn and Restaurant in lovely Charles Town. Our fantastic Select Registry property is an historic country estate with beautiful gardens on 17 wooded acres. Relax in a romantic suite with comfy beds, whirlpool tubs & fireplaces. Experience the gracious service and award winning dining at our secluded inn that makes us stand apart from any property in Harper's Ferry. ... more   less 
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Also Known As:
Hillbrook Hotel Charles Town

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