I had an overall very nice weekend at Hillbrook. Every person working there was delightful, and the room was generally comfortable. We stayed in the Bamford Suite, which is the largest room and is located in the main house.
The property is gorgeous and well kept. We saw lots of animals, including bunnies, geese, squirrels, and deer. It's a nice place when you feel like you want to get away from the hustle and bustle of regular life. The rooms don't have TV, which is fine with me, and they do have other conveniences like free wifi and iPads for guest use. There's also a non-functional record player, which would have been amazing if it were working. They have a nice common room with board games. It was nice having a Keurig in the room, and they provided good coffee and real half-and-half for that.
The main house was built in 1920, and it has a nice, rustic feel to it, though I don't necessarily like "rustic" when it comes to bathrooms and think it would be great if they'd modernized the bathroom just a tad. For example, there was no ventilation in the bathroom, and there was one exterior window that you can't cover up. The toilet was awkwardly placed in a small corner so it requires some contortion of the legs to sit down, and the shower's water pressure and temperature were difficult to control.
The pillows were comfortable, but the bed had a way too thick foam pad on it, so my sleep wasn't the best. The chairs and couches, however, were really soft and comfortable. Because it's an old house, the A/C isn't centralized, and the unit is really, really loud.
As far as food goes, we had a three-course dinner one night, and breakfast two mornings, and the food ranged from OK to good, with nothing spectacular, but nothing gross either. The food all tasted fine but was rather unimaginative, like pan-fried fish, a dry omelette, waffles, etc. If I go back again, I'll probably skip the expensive dinner and eat somewhere in town.
I got a facial at the spa, which cost $95 plus a mandatory $19 tip. I left feeling greasy and breaking out afterward, and I don't have sensitive skin, so I would strongly advise against getting a facial there.
One thing I really disliked was the 20 percent gratuity that was automatically added to the price of everything. Sure, they said that you could ask to have part of it taken off your bill after, but I'd feel like a real jerk for doing that. Even for the facial, which wasn't very good, the facialist was a nice lady, and I'd feel bad for doing that to her after the fact.
- Official Description (provided by the hotel):
- Discover an unforgettable West Virginia Inn and Restaurant in lovely Charles Town. Our fantastic Select Registry property is an historic country estate with beautiful gardens on 17 wooded acres. Relax in a romantic suite with comfy beds, whirlpool tubs & fireplaces. Experience the gracious service and award winning dining at our secluded inn that makes us stand apart from any property in Harper's Ferry. ... more less
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- Also Known As:
- Hillbrook Hotel Charles Town