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“Clean, convenient and good breakfast”

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The Inn at Charles Town
Ranked #2 of 6 Hotels in Charles Town
Certificate of Excellence
Charlottesville, Virginia
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Clean, convenient and good breakfast”
Reviewed July 28, 2011

My husband and I stayed here for one night during a trip to Charles Town for a bit of gambling and relaxation. The rooms were clean and modern and the bed was very comfortable. The view of the racetrack was a nice feature as we got to watch the races and the horses' excercises in the morning. Breakfast was better than your average free/included breakfast and had a lot of choices- yogurt, cereal, pastries, bagels, omelettes, pancakes, etc. The hotel offers a 24 hour shuttle to/from the casino which runs every 15 minutes (I think more often during regular hours) which is very convenient. You cannot walk from the casino to the Inn- you have to take the shuttle or drive so the shuttle is a great, safe way to come back to the hotel if you will be out late.
We will stay here again.

Room Tip: Ask for an upper level room which faces the track.
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  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank cvilleheather
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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252 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
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  • Any
English first
Concord, va
Level Contributor
60 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed July 28, 2011

We were able to stay here with a coupon - 2 free buffets, 2 breakfasts & room for 1 night for $109 + tax. It was great. Buffet was superb (crab Legs). Breakfast far surpassed the norm & the room was luxurious. Even has a shuttle that runs every 10 min. to the casino. You couldn't beat it. Would definately recommend the package, if they ever offer it again. But even without the special Hotel & breakfast would be worth the stay.

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank charlieboy033
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fairfax, Virginia
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 28, 2011

This hotel was a pretty nice newer hotel. Our room had a view of the horse track which was lovely. The front desk staff was just okay. We had an issue ordering a movie and called the front desk. We were supposed to get a call back when the issue was resolved after 90 minutes we called back and the issue hadn't even been addressed. That was frustrating. Also, the ice machine on our floor broke on our second day there.
Otherwise, I would stay at this hotel again and recommend it to others, I was expecting a lot less considering where it was located but was pleasently surprised.
Loved the fact that they had shuttle service to the casino.

Room Tip: Get a room that has a view of the race track
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  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank YaYa_NoVA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Capitol Heights, Maryland
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 13, 2011

The Inn at Charles Town is the best. So pretty on the inside, staff was absolutely wonderful, the breakfast is more than just your bagel and dougnuts, the room was great! Very comfortable beds and spacious bathroom. I would most definately being staying there again. I took my ma for a night of play time and i know how she is so i got a room so we could stay and she could enjoy herself and we really did. I have traveled to CharlesTown on several occasion and never got the opportunity to stay but I think from here on out that is the way to go. They also have a 24hr shuttle to and from the casino which is ever 10 mins. You can also walk to the sheetz for those who go to Charlestown often you already know about the Sheetz :o).

Room Tip: Get a comp card at the Casino to help you earn points towards room and food.
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  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank tazlady98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
51 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed June 21, 2011

My wife and I recently spent a night here as part of a comp package for Hollywood Casino. We were very pleasantly surprised by how nice the hotel is. It is modern, well appointed (with gym, internet cafe (free), guest laundry and free WIFI) and very clean. The lobbly was rather large, with plenty of seating for watching the TVs, reading the newspaper or relaxing. Our room was spacious and had all of the amenities expected - coffee maker in the room, big flat screen TV and nice big bathroom, in addition to a very comfortable bed. The complimentary breakfast was good and the shuttle to the casino ran 24 hrs. a day, every 10-15 minutes. It seemed like we never waited more than 5 minutes or so for the shuttle either going to or coming from the casino. The staff were friendly and responsive to our questions and requests.

  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank rom61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maitland
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed April 27, 2011

We took advantage of The Inn's promo -- a King or 2-Queen bed room plus two Epic Buffet dinners at Charles Town Races & Slots (now Hollywood Casino) -- for $129 during the week. With taxes it came to $148.00. Still when you factor in $58 for two buffet dinners, it's a decent rate for what you get. Oh yeah, we purposely went on Tuesday to enjoy the King Crab Leg buffet and they were delicious!

Our room was clean, quiet (faced the hotel entrance not the race track), up-to-date and overall comfortable. The huge steam shower in the "Deluxe" room was a plus. The only evidence of needed maintenance were stains just outside the elevator on the 2nd floor.

Breakfast was fairly typical of a mid-priced hotel. In addition to the usual coffee, tea, bagels, cereal, juices, etc., there was a choice of scrambled eggs or scrambled eggs with cheese, ham steaks, and biscuits & gravy. The dining area was spotless, the staff extremely attentive to keeping it so. There was an outside area at the long side of the racetrack opposite the casino. It was very nice to enjoy the weather, indulge in a nice breakfast, and watch the horses go by being exercised.

Parking was more than ample. We opted to use the shuttle, a newer very clean vehicle that, as we were cheerfully told by the front desk staff, ran about every 15 minutes.

Unfortunately, there are some people who just can't be pleased no matter how hard an establishment tries. We witnessed one such unreasonable elderly couple seemingly purposely ignoring a pleasant staffer trying to satisfy their complaint. But all in all we were very satisfied with our experience at The Inn and will definitely stay there in the future.

Room Tip: Odd no. rooms are quiet, even nos. face the track
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  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 69rich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed April 24, 2011

After staying int his hotel a second time, I can honestly say, it was as good as the first time. Check-in was smooth and fast, with no problems. The room was exactly the price they agreed upon. The staff were friendly and courteous, and the breakfast of sausage gravy, eggs, cheese eggs, ham,and many other items were fresh, hot and delicious.The room I asked for with a view of the racetrack was delivered, as promised. Everything and everyone, from the shuttle bus drivers, to the cleaning staff, greeted us with "have a great day", or"good morning". A little bit on the pricey side, but considering the alternatives, worth it. Clean, neat rooms, hallways, comfortable beds , and many, many perks. I have nothing but good things to say about this hotel, and it's personnel.

Room Tip: simply ask for what you want.
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  • Stayed April 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sushi24_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Inn at Charles Town

Property: The Inn at Charles Town
Address: 100 Hollywood Dr, Hollywood Casino, Charles Town, WV 25414-1110
Location: United States > West Virginia > Charles Town
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Charles Town
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — The Inn at Charles Town 3*
Number of rooms: 153
Official Description (provided by the hotel):
The Inn at Charles Town features 153 beautifully appointed guest rooms and suites with fantastic views of the backstretch of the Thoroughbred Racing Track. A hot complimentary breakfast buffet is served daily for all hotel guests. A state of the art fitness room is provided along with lavish lobby bar, guest business center and guest laundry facility. Wireless internet access is available for all guest accommodations, lobby, and meeting rooms. The guest accommodations are where the pampering begins. Luxurious bedding, plush terry, granite counters and 42 flat panel televisions are featured in every room and suite. Of course, standard amenities like in room coffee, iron and ironing board and hair dryers are featured in every room. Executive and VIP Suites offer additional features such as refrigerators, pull out sofa beds, vanity make up mirrors, rich and comfortable bathrobes, and upgraded bath amenities. A complimentary shuttle service takes you to the racetrack, casino action and to any of the nine restaurant options at Hollywood Casino at Charles Town Races. ... more   less 
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Also Known As:
The Inn At Charles Town Hotel Charles Town
Hotel Charles Town

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