I was helping our friends look for a place to stay since they invited us to go with them to Cass WV to ride the locamotive. Well, I found this site looked liked nice and clean rooms and reasonable. Well you know the saying" you get what you pay for" well in this case it is TRUE. Our friends made the reservations ahead of time for 2 nights being told yes the rooms are clean the building is only 6 years old. Well what a surprise we had when we arrived. Cobwebs in corners, bugs on inside of curtain, cobwebs and spiders on outside door, a huge bug on the outside door, hair on the sheets. The outside on the grounds had garbage everywhere. We did stay for one night since it was late and a drive to go somewhere else. We slept with our clothes on and shower in the morning. YUK FEELING. My friend had to fight for a whole day to get back her money for the second night. The employees were very nice about helping her but, when it came to the owner she had her employees lie for her so she didn't have to talk to my friend. Finally when she spoke to my friend was very rude and said "fine I will refund you, your money now get out of my place. Oh yeah instead of a refund they wanted to give us a free night stay, "What were they thinking? Must have thought we were stupid" Well, all said and done can you imagine how if felt? I was the one who found this LOVELY place. NOT. I will never be able to go by what a site shows you or tells you. I feel so terrible. But, the train ride was awesome and the people at the Country Store and Restaurant across the street were great and very nice. Linda, OH.
- Also Known As:
- Bear Creek Hotel Cass