We are Ohio motorcycle riders looking for an inexpensive home-base to make several days-worth of riding in the mountians. The Bear Creek Lodge (BCL) web site and person I talked to on phone confirmed that the cell phone reciption was non-existant but they had WiFi. Additionally, web site said that each room had satalite TV.
We were planning an early May trip so all the Winter travelers would be out of the way. As it turned out, our two rooms were the only two (out of 8) that were booked for Thrusday and Friday.
We arrived early enough to experienct some good home-cooked pizza from the down-stairs hang-out / front-desk / bar / souvaneir shop / dinning room / cooking area.
When we went to our rooms to get a good nights rest for our first loop of our trip, that's when some things were less than top notch.
The store closes at 8 pm. When the store closes - the folk(s) that run it go home. That's when we went to our rooms and found out our TV recived all the chanels you wanted as long as you wanted to buy something or were on a diet or wanted to join a fitness program. No HBO, local or national chanels could be found and no one to call / contact to get it fixed.
That's OK because we were also promised WiFi. We thought maybe we could watch a movie or get local weather through the PC using the computer I dragged along to check emails from work. It found the WiFi, but every time I tried logging into something the WiFi was dropped. So , disconnected and no one to call to ask a question or to get fixed.
We also found out that the room did not have a phone. There were two land-line phones on the hall way for your local phone calling pleasure. We were ultimately able to use these phones to make a call back to our families using 1-800-COLLECT.
Since the cook / hotel clerk / room service person had gone home for the night, we were stuck with a room that was less than advertised.
The next morning we informed the nice clerk / cook / cleaning lady that we were less than satisfied and that we would be checking out to find other accomodations. She hopped on the phone (a portable one that seemed to be craddled up to her ear most of the time we were there) and called the boss. The boss reminded her and then me, when I wanted to discuss this with her, that the web site clearly indicated that there was a 48 hour cancelation clause and that no refuncds would be forthcomming. With a promise to fix the TV issue, we resind ourselves to staying in the rooms we paid for for the next two nights but cancelled the Sunday night we had reserved (we could because it was 48 hours ahead).
- Also Known As:
- Bear Creek Hotel Cass