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“Disappointed with the food but good service... ” 2 of 5 stars
Review of Angus & Ale

Angus & Ale
Certificate of Excellence
Cuisines: American, Bar, Pub
More restaurant details
Restaurant details
Good for: Families with children, Bar scene
Dining options: Dinner, Lunch, Full Bar, Parking Available, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff
Richmond, Virginia
Level Contributor
72 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
“Disappointed with the food but good service... ”
2 of 5 stars Reviewed October 4, 2013 via mobile

I've had such great meals and service in the past but tonight I only got good service... The food was such a let down. I was looking forward to the Gator tail and the wings... The Gator was perfect... The wings, I ordered medium... You couldn't taste the sauce and they added some spice that ruin it completely. Was going to choose this for our wedding rehearsal dinner spot but not anymore.

Might try again but not for a while.

Helpful?
1 Thank DaveNthe804
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tom l, Owner at Angus & Ale, responded to this review, November 19, 2013
As you stated you have always had great food and service when you have dined with us in the past. I thank you for keeping that in mind and planning to visit us again. Mistakes happen and are the exception and not the norm. We would like to thank you for your comments and we will share with the kitchen staff to ensure that they do not over season the wings in the future. Our servers are trained to immediatly remove any unsatisfactory food and replace with whatever will make you happy. We apologize as it sounds like it would have been an easy fix and fresh wings should have been taken out to you so that you would have enjoyed your meal, as you have all of your past visits with us. Please always let us know while you are still there and we will make every opportunity to make sure you leave happy!! We hope to see you soon!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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117 reviews from our community

Visitor rating
    49
    35
    17
    7
    9
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Maryland
Level Contributor
133 reviews
83 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
“enjoyable steak special”
3 of 5 stars Reviewed September 30, 2013

Cannot complain. Not fancy steak house meat, but perfectly done and tasty. Waitress was very helpful explaining the various cuts of steak and specials.

  • Visited August 2013
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Atmosphere
    • 3 of 5 stars
      Service
    • 3 of 5 stars
      Food
Helpful?
Thank travelhoundMaryland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria, Virginia, USA
Level Contributor
16 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“Just Average”
3 of 5 stars Reviewed September 25, 2013

With so many choices in town, I often overlook Angus & Ale. The food is decent, but it lacks character and the staff is just okay.

Visited September 2013
Helpful?
1 Thank Jim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charles Town, West Virginia
Level Contributor
111 reviews
84 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
“A Great Value!”
4 of 5 stars Reviewed September 18, 2013

Rather plain décor, but clean family style feeling with wooden benches and overall a pleasant atmosphere with a fairly typical Pub Type Menu. The Steak & Potato Soup was excellent! The burger, though a little rare, rather than medium had excellent flavor and hand cut fries were almost as excellent as the soup. The seemingly home made Apple Pie was also excellent, especially if you like the apples cooked soft, as I do! Plus, a great West Virginia made Amber Ale made for a great meal at an equally great price! Would definitely return here if in the area again!

Visited September 2013
Helpful?
Thank rickgmail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Maryland
Level Contributor
39 reviews
30 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
“Best Food in Berkeley Springs”
5 of 5 stars Reviewed September 9, 2013

Steaks cooked exactly as they were ordered and very tasty. Seafood and pasta, also, very good. Servers, especially Brittney, were excellent and professional. We plan to go back to the Angus and Ale any time we go back to Berkeley Springs, and may take a drive there just to eat at Angus and Ale.

Visited September 2013
Helpful?
2 Thank Spa-Enthusiasts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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