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“Relaxing”

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Best Western Berkeley Springs Inn
Reviewed February 13, 2014

This hotel was wonderful and clean and very peaceful and quiet. Great value for the money. We will defenitely go back. Check out the special spa weekend trip they offer. Check out the rooms they have with the hot tubs in them. Very nice.

  • Stayed: February 2014, traveled as a couple
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Review collected in partnership with Best Western
Thank Ron E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWBerkeleySpringsInn, General Manager at Best Western Berkeley Springs Inn, responded to this reviewResponded March 14, 2014

Dear Ron,

Thank you for your comments regarding your recent stay with us. Your feedback is appreciated, and we are glad to hear you enjoyed your spa weekend with us in Berkeley Springs. We look forward to seeing you in the future, if I can be of any assistance please do not hesitate to contact me.

Sincerely,

Andrew Omps
General Manager
Best Western Berkeley Springs Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (407)
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283 - 289 of 407 reviews

Reviewed January 3, 2014

This is our favorite hotel to stay at in Berkeley Springs. We are always satisfied with our accommodations and service at this location. The staff is always so pleasant and friendly but always professional. They offer a very nice hot breakfast.

  • Stayed: December 2013, traveled with family
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Review collected in partnership with Best Western
Thank Penny S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWBerkeleySpringsInn, General Manager at Best Western Berkeley Springs Inn, responded to this reviewResponded March 14, 2014

Dear Penny,

Thank you for your comments regarding your recent stay with us. Your feedback is appreciated, and we are glad to hear you enjoyed your visit to Berkeley Springs. Our staff enjoys getting to know every guest and making sure they are satisfied for the duration of there stay. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for staying with us, and we hope to see you again soon!

Sincerely,

Andrew Omps
General Manager
Best Western Berkeley Springs Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 2, 2014

We drove out Berkeley Springs to get away from Northern Virginia and from our kids while family watched them overnight. We got the spa room at this hotel and and were very happy with the experience overall. It was quite quiet since it was right before Christmas.

  • Stayed: December 2013, traveled as a couple
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Review collected in partnership with Best Western
Thank Jonathan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWBerkeleySpringsInn, General Manager at Best Western Berkeley Springs Inn, responded to this reviewResponded March 14, 2014

Dear Jonathan,

Thank you for your comments regarding your recent stay with us. Your feedback is appreciated, and we are glad to hear you enjoyed your visit to Berkeley Springs as well as your spa room. We hope you will come back and see us again soon. If I can be of assistance please do not hesitate to call.

Sincerely,

Andrew Omps
General Manager
Best Western Berkeley Springs Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 27, 2013

I drove by several times before I spotted the little sign. When I mentioned this to the check in clerk he said that WV law determined the sign. Good for the neighbors, bad for the traveler. Berkeley Springs is a charming tourist town with B&Bs. If your taste runs to a small chain, this is perfect. It is located close to town on a hill. It is new and clean. The staff was friendly. The breakfast was varied and good.

  • Stayed: December 2013, traveled solo
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Thank Courthouse067
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWBerkeleySpringsInn, General Manager at Best Western Berkeley Springs Inn, responded to this reviewResponded March 14, 2014

Dear Guest,

Thank you for your comments regarding your recent stay with us. Your feedback is appreciated, and we are glad to hear you enjoyed your visit to Berkeley Springs. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for staying with us, and we hope to see you again soon!

Sincerely,

Andrew Omps
General Manager
Best Western Berkeley Springs Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 27, 2013

We've returned to Berkeley Springs many times and we always stay at the Best Western there because of the convenience, the comfort, the amenities, the economy, and more importantly, the people. It's like coming to visit friends. Recently, my husband died unexpectedly, and I was drawn back to Berkeley Springs where we shared so many memories. I was touched by the personal response of the Best Western staff when I told them of Dave's death. When I come back to Berkeley Springs, it will be to the Best Western.

  • Stayed: December 2013, traveled as a couple
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Review collected in partnership with Best Western
Thank Mary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWBerkeleySpringsInn, General Manager at Best Western Berkeley Springs Inn, responded to this reviewResponded March 14, 2014

Dear Guest,

Thank you for your comments regarding your recent stay with us, our staff takes great pride in knowing each customer personally. We were sorry to hear about your loss but glad that we could provide some comfort for you during that difficult time. We look forward to seeing you again in the future and if you need assistance do not hesitate to call.

Sincerely,

Andrew Omps
General Manager
Best Western Berkeley Springs Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 10, 2013

Made reservations based on neighboring wildlife areas, but the Dec ice/sleet storm delayed my arrival and closed most of the dining facilities. The hotel staff tried to find open restaurants, but none were available. They helped a lot during a difficult time.

  • Stayed: December 2013, traveled solo
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Review collected in partnership with Best Western
Thank roberthC100FX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWBerkeleySpringsInn, General Manager at Best Western Berkeley Springs Inn, responded to this reviewResponded December 21, 2013

Dear Guest,

Thank you for your comments regarding your recent stay with us. We are sorry to hear the weather affected your stay, and hope you are able to re-visit during better circumstances. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for staying with us, and we hope to see you again soon!

Sincerely,

Matt Omps
General Manager
Best Western Berkeley Springs Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 5, 2013

All necessities and amenities were as promised and in order. Would have preferred a firmer mattress, tho. Hotels/motels often seem to have mattresses/upholstery that is too yielding for real comfort. Why are 200 characters required? Are those who post reviews here of such generally limited literacy that they cannot get their point across in fewer words?

  • Stayed: December 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Charles W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWBerkeleySpringsInn, General Manager at Best Western Berkeley Springs Inn, responded to this reviewResponded December 21, 2013

Dear Charles,

Thank you for your comments regarding your recent stay with us. We are glad to hear you had an enjoyable time, and are unsure of the character requirements you mentioned. Either way, we do appreciate your comments, and we hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for staying with us, and we hope to see you again soon!

Sincerely,

Matt Omps
General Manager
Best Western Berkeley Springs Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Berkeley Springs Inn

Address: 1776 Valley Rd, Berkeley Springs, WV 25411-4804
Phone Number:
Location: United States > West Virginia > Berkeley Springs
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Berkeley Springs
Price Range: $103 - $109 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Berkeley Springs Inn 2.5*
Number of rooms: 58
Official Description (provided by the hotel):
This charming Berkeley Springs, West Virginia hotel offers beautiful mountain views and a complimentary hot breakfast every morning. Experience true West Virginia hospitality and comfortable accommodations while staying at the BEST WESTERN Berkeley Springs Inn. Nestled in the pristine valley of the West Virginia panhandle, this Berkeley Spring hotel is situated just minutes from the country's oldest warm spring spas as well as local attractions such as the Berkeley Springs Museum and the Ice House. Berkeley Springs is also home to a variety of events year round including the famous Apple Butter Festival held every October. Enjoy beautiful mountains views, cable satellite television and high-speed Internet access in each of the well-appointed guest rooms. The BEST WESTERN Berkeley Springs Inn offers a complimentary hot breakfast every morning. Other hotel amenities include an outdoor heated swimming pool, business center, business services and meeting space to accommodate up to 100 people. Restaurant and lounge located next to hotel. Hotel guests will be close to a variety of outdoor recreational activities such as hiking, fishing and golf at the Cacapon State Park or various water activities at the Potomac River. Just a short drive from Berkeley Springs, guests can visit historic Civil War sites including Harper's Ferry and Gettysburg, PA. Other local attractions include Charles Town Racing, Sleepy Creek State Park and the Potomac Eagle Scenic Train Ride. Don’t forget to relax a little while you’re here though! With several Day Spas and Bath Houses located in Berkeley Springs, your ticket to relaxation is close by. Spa and Get Away Packages are available and can be reserved by calling our hotel direct. The friendly staff at the BEST WESTERN Berkeley Springs Inn is ready to ensure an enjoyable and memorable stay in Berkeley Springs, West Virginia. We hope to see you soon! ... more   less 
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Also Known As:
Best Western Berkeley Springs
Berkeley Springs Best Western

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