We were told we could have a room with a cot. Upon arrival we discoverd there isn't enough space for cots in any double bed room. They had empty rooms and refused us access to another room. They didn't even offer us extra pillows! The general manager still thought we should pay 111 for the room. I contacted there customer service center 3 times. Finally I was offered half off.. what a joke! I will never give my money to this company again. They should really think about training their staff to consider basic customer service skills.
- Official Description (provided by the hotel):
- The Baymont Inn & Suites of Beckley, WV, will provide you with the comforts of home, for a great value. Whether traveling on business or leisure you will find ideal accommodations, Free Wireless Internet Access, Free continental Breakfast, in room coffee makers, Cable TV, hair dryers, microwaves and refrigerators, are a few of the amenities that are offered. We are easy access off Interstate 64/77 at exit 44 and have several nearby restaurants. ... more less
- Reservation Options:
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- Also Known As:
- Baymont Inn And Suites Beckley
- Baymont Inn & Suites Beckley Hotel Beckley
- Park Inn Beckley