We'd reserved a "Suite" here months in advance, as a stopping place on our way back from a vacation @ OBX with our 2 dogs. It was super-easy to find, just off the interstate. Plenty of free parking, and there is a wide variety of restaurants nearby. (But there is no restaurant on site; the only food available is from vending machines or at the breakfast buffet included in the price of stay. So for those too travel-weary for anything but room-service dinner, you're outta luck.) Every staff person we encountered, from front-desk to laundry attendant, was very friendly and professional - they truly excel at making guests feel welcomed and appreciated. The hotel & rooms were spotless and welcoming, the sitting area of our "Suite" very comfortable. Everything was nicely stocked with good-quality name brands like Pantene shampoo/conditioner and Maxwell House coffees. Even the Guest Directory was a step above, filled with interesting facts about the surrounding area, culture, and even dialect. The breakfast buffet is one step up from Holiday Inn Express: a bounty of choices including make-your-own waffles and mini yogurt cups (Activia and Yoplait). But the hot food is brought in, reheated on-site. It's ok, but the "scrambled" eggs were flat, dense discs and the bacon was limp. We learned upon check-in that the hotel was sold out - there was a college commencement nearby and it also looked like there'd been an afternoon wedding reception that day -- and the noise level reflected that. The rooms were pretty well soundproofed from hall noise but there were rambunctious kids in the room above us who created some pretty loud stomping well into the evening. We had a "Suite" but it wasn't what I consider a true suite because there was no door between the sleeping area and sitting area. Just as well, though, because the HVAC in the sitting area made a terrific amount of fan noise but didn't produce any evident cooling no matter how low we turned the thermo. So we completely turned off the sitting-area AC and cranked the bedroom A/C until the sitting area became comfortable. That worked out perfectly and we were comfortable thru the night. The pools (an indoor heated one with a "swim-under" to an outdoor one) were nice, though crammed with happy, splashing kids so we didn't dip. The "Fitness Room" consists of just 2 treadmills + 2 TVs in a tiny, well-chilled locked room off the main corridor. The value was ok; the room price seemed a little bit high even before the dog fee was tacked on, but given that this was evidently a busy time that's to be expected. I have only 3 quibbles, and they're all about the dog-friendliness. While it's nice that they allow dogs, their fee is exorbitant: $30 a night?? Gads. And the dog-walking area is right in front of the hotel, alongside a busy 4-lane highway -- this was a panic-inducing arrangement when a knucklehead guest lost control of his badly-mannered Boxers who attacked one of our dogs, causing our other one to bolt away in sheer terror. And lastly, they have a pick-up-bag station but it was always out of bags. We brought our own so no problem, but c'mon for $30/night the least you could do is provide a couple plastic baggies. Perhaps they can't keep it stocked because some people take more than they actually need. Easy solution to that is to give every dog-owner guest his own reasonable supply upon check-in. But I digress... In summary, I'd probably stay here again when we make this trip in future, because of its location and convenience and superb staff. But if another dog-friendly option is located not far I would certainly consider it unless Country Inn lowers its fee.
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- Also Known As:
- Country Inn & Suites By Carlson, Beckley Hotel Beckley
- Country Inn And Suites By Carlson, Beckley
- Country Inn Beckley
- Beckley Country Inn