The Country Inn and Suites in Beckley has become the hotel that we stop at every summer on our road trip down south. Last year we noticed it had gone a little down hill and sadly, this year it has slipped even further. I was greeted by a friendly employee who gave me the AAA rate even though I was not a member. The room had a very odd smell, something I remember from my last stay as well- perhaps heavy chemicals to cover up the smell of smoke? The hot water took about 5 minutes to warm up and even then was only lukewarm. Absolutely no water pressure in the shower. My bed and pillow were comfy. The pullout couch was missing the majority of the springs which made for an uncomfortable night for the person who slept on it. We didn't discover the problem until 10 at night and that point we were too tired to switch rooms. The pool and hot tub seemed a bit dirty. Breakfast was bellow average for your typical 'hotel hot breakfast' in my opinion. I was turned off by two of the employees in the breakfast area get into a loud, verbal fight over a spilled tray. Very unprofessional and made myself, and I assume others uncomfortable. This property is average for the price, a few problems; but still an ok stay. I will probably look elsewhere next year when we are in Beckley, but often after a full day on the road it is easier to stick with something familiar (even when it is just ok)
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- Also Known As:
- Country Inn & Suites By Carlson, Beckley Hotel Beckley
- Country Inn And Suites By Carlson, Beckley
- Country Inn Beckley
- Beckley Country Inn