My wife and I stay in Beckley and Charleston, WV with our two young children a few times each year, as both are about midway between our home and our parents' homes. We usually stay at the Hampton, Residence Inn, or a similar class hotel. The Hampton was under construction in Beckley, so we chose the Courtyard as an alternative. Overall I can't say that the hotel is horrible, as we were only looking for a safe, clean, inexpensive place to stay for the night after a long day of driving. But the little things added up to make for a disappointing overall experience.
The hotel is convenient to Interstate 77 and not difficult to find. There are plenty of restaurants and gas stations in the area. Check-in late in the evening was smooth and efficient. No problems with the key card, Internet access, or the television.
The room was generally clean, but there were unusual discolorations on one of the bedsheets. The television was a little aged, but there was a good selection of cable channels to choose from. The walls were paper-thin, and we heard other guests screaming at kids running and yelling in the halls all night. The mattress was average. We had plenty of pillows, and other than the strange discoloration, the bedding was clean and comfortable, The property is newer and not run down by any means, but the small things - toilet seat, shower curtain, carpeting, etc. - screamed of cheap materials and shoddy workmanship. The temperature control in the room was not functioning. To be fair, we did not complain to the hotel about any of these issues. Given the late hour, they were mere nuisances.
Breakfast entailed cold cereal and muffins for almost $30 for a family of four, which represented almost a third of the total charge. It was of similar quality to the complimentary breakfasts offered in Holiday Inn Express and similar hotels.
This hotel isn't a bad place to stay if other hotels in the area are booked and you just need a room for the night. However, at this price point there are much better options in the area. The overall experience (other than getting gouged for "breakfast") was typical of a motel six or similar class hotel. I would not recommend this hotel to a friend or family member.
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- Also Known As:
- Courtyard By Marriott Beckley Hotel Beckley
- Beckley Marriott
- Beckley Courtyard