The Good: I love the layout of the room we had. The bed was facing the window directly, which allowed us to have a nice view outside when it was sunny. The location is pretty nice as well if you're looking to get away and relax. They are located close to an Applebees, Outback, and some other nice restaurants. If you're looking for a lot to do, it may not be the best area. The room seemed pretty up-to-date in my opinion. The carpet and furniture were not old or musty, and the bed was very comfortable. The tv has a nice selection of channels to watch unlike some other hotels I've visited in the past. Housekeeping provided very quick stay-over service, which was appreciated. The lady at the front desk was also very pleasant. She was both welcoming and helpful for our entire stay. This is a nice hotel to just get away from all the stresses of your home town. Very relaxing and quiet. I was able to get some well-needed rest here. We didn't experience any problems with our room during our stay.
The bad: The bathroom was quite small; I generally prefer a more spacious place to get ready, but it wasn't necessarily "bad" by any means. There was also a very noticeable smudge on the front of the shower. Not sure how it was missed during the room cleanup. The air conditioning unit gave us a little bit of trouble. I like to keep my room cooler when I sleep, as I find it more comfortable. We had set the thermostat at 65, but the unit would stop when it hit 71, and would not come back on unless we messed around with it. The one thing that bothered me about this place was the manager's attitude. Upon our arrival, we saw two people at the desk: the front desk agent and the manager. I waved at the manager and said hello as we entered, but she offered no response, other than staring at us. She did not say a word to us, which I found a little discomforting. If you're going to manage a hotel that serves the public, it may be a good idea to be friendly and social with the guests. Other than her, the rest of the staff (housekeeping and front desk) were great.
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- Also Known As:
- Courtyard By Marriott Beckley Hotel Beckley
- Beckley Courtyard
- Beckley Marriott