We stopped at a rest area and found a hotel coupons magazine and determined that Beckley, WV was a good area to quit after 18 hours of driving with 2 couples and 3 kids. The HoJo was advertised for $65 on Fri/Sat. We called ahead and they said they had rooms available and they knew we had found them in the coupon pamphlet. When we arrived they would not honor the coupon because they said they had a tournament in town. Turns out the tournament "in town" was over 60 miles from there. There were no vacancies in town due to the wind storm and the amount of electric crews from all over that responded. They charged me $142 for a room. We had planned on getting two rooms but at that price I wasn't willing to pay for 2 rooms.
The room was okay, nothing special but fairly clean.
In the morning we went down for breakfast and were greated with an ice tub that had Bed Bug Powder written on it. It was on the table in the breakfast area. We took pictures and removed it from the area before my daughter in law could see it and take it up with the staff. It certainly took us out of the mood for breakfast.
We told every guest we saw about the powder.
I always look for bed bugs when I travel and I did not see any. Just typing this makes me itch though.
When I got home I called HoJo Corporate headquarters and complained. The lady I talked to was very nice and I could tell she was upset and disgusted. I wanted a credit on my account, I wanted them to honor the coupon. They took a report and gave the hotel several days to respond to my complaint which they did not. I then got a call from corporate hq saying they were sorry, they couldn't adjust the rate and they would work with the hotel to improve their management. Yeah well good luck with that. The people in the lobby smoke, the place is run down. I wouldn't recommend this place to a homeless person.
Growing up I loved HoJo's, great memories of their restaurant on Ft. Lauderdale beach, I still cook my hot dogs the way they did. This experience just marred that.
I intend to notifiy the board of health about this and put it all over fb and any other place I can think of. Stay away, sleep in your car, but don't sleep there.
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- Also Known As:
- Beckley Howard Johnson
- Howard Johnson Beckley