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“Good Value” 4 of 5 stars
Review of Quality Inn

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Quality Inn
Ranked #10 of 14 Hotels in Beckley
North Carolina
Level Contributor
59 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Good Value”
4 of 5 stars Reviewed April 14, 2014

Their rooms were cleaner than some that I looked at in the area that were a little more money. Stayed there two nights and they did not do as good of job cleaning my room when I left my stuff in there for the second night.
When I was coming up from their breakfast bar I did see them completely stripping everything off the beds of the rooms that had been totally vacated. You should be able to take that for granted, but I know from past experience that is not always true.
Breakfast bar I would rate a 7 or 8 on a 10 scale. People were waiting for eggs, and the potatoes were hard, but there were a lot of people taking advantage of it.

Room Tip: They have rooms for smokers and I had to take one. My choice, but I would not do it again. Windows d...
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  • Stayed April 2014, traveled solo
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Bill M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie P, Director of Sales at Quality Inn, responded to this review, June 9, 2014
Thank you for your comments regarding our hotel. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.
Kind Regards
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175 reviews from our community

Traveler rating
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    46
    27
    6
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • Any
English first
Virginia
Level Contributor
30 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed March 29, 2014

Not good for a solo traveler seeking a quiet room. Sprawling older property with some upgrades; they seem to be trying hard with what they have to work with. I requested a quiet, upper floor room, not knowing there was no elevator and that I would need to park in the rear parking lot, go up steps to the keyed, manual door, and then up more steps to the room. (in the rain.)The room I was given was immediately adjacent to the stair well door, which was in no way quiet, and continued to be opened/closed through 3 a.m. Parking lot noise was also audible, even with room fan running continually.

Be aware that even if you book a main floor room, there is a floor below that (more stairs), and that the main entrance has two sets of manual doors that must be managed while moving luggage in and out.

The room seemed clean until I noticed hair in many places on the bathroom floor and in the sink. Made me question the cleanliness of everything if that much visible hair was left after "cleaning".

Front desk personnel were friendly, bed was comfortable, but had cube pillows instead of full size. Wi-fi worked fine, furniture was a little old/worn, room temperature was manageable, flat screen TV, breakfast looked standard for the class (didn't eat), but the coffee was really not good. Breakfast space seemed adequate.

It's raining as I prepare to leave, so I will be schlepping luggage down stairs and walking out in the rain to the end of the parking lot. The covered "pull-up" space in front is very small, and then there are those two sets of manual doors.

Room Tip: I can't think of a way to make this "good" if you are traveling solo. Corporate should...
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  • Stayed March 2014, traveled solo
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank roadripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPettry, General Manager at Quality Inn, responded to this review, October 16, 2014
Thank you for taking time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. We hope you will give us another chance to make it up to you.
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Travelers are raving about these Beckley hotels

Oakville
Level Contributor
71 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed March 26, 2014

We were stopping in Beckley on our way to Myrtle Beach and had booked a room at another hotel in town through Expedia. The booked room was uninhabitable and not at all the star rating stated by Expedia, so we had to look for an alternate. Fortunately the Quality Inn had rooms available, reasonable priced, large, bright, clean and fresh smelling. The on site restaurant had a roadhouse type menu with good, hot food, and friendly staff. The included breakfast was well stocked with a good selection of options. Would certainly recommend this property.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank acorn2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie P, Director of Sales at Quality Inn, responded to this review, June 9, 2014
Thank you for your comments regarding our hotel. Our staff takes great pride in our hotel. I'm glad you enjoyed your stay and we hope to see you again very soon.
Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Bern, North Carolina
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 24, 2014

Stopped here while traveling to a funeral in Indiana. The staff were very helpful, the room was clean and had a fresh smell. Restaurant on site and the food was good. (Limited menu, but adequate) a complete bar was available. Would stay there and eat three again. Breakfast was included.

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Tipup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie P, Director of Sales at Quality Inn, responded to this review, March 25, 2014
Thank you for the review. I'm glad you had a pleasant stay. We strive to make each stay a memorable stay and we look forward to serving you again. Thank you again for the great review.
Sincerely
Debbie Potter
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Traverse City, Michigan
Level Contributor
55 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed March 9, 2014 via mobile

Clean room and nicely updated. Stayed 1 night as a choice reward redemption. Our room was next to an entry and was a little noisy in the morning hearing people come and go. Overall a nice stay and we would defineately stay there again. Easy on and off I-77.

Stayed March 2014, traveled on business
Helpful?
Thank ConnieR731
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie P, Director of Sales at Quality Inn, responded to this review, March 25, 2014
Thank you for your kind words. Our team takes pride in our hotel and the services we provide and we are glad you enjoyed your stay. We look forward to serving you again
Sincerely
Debbie Potter
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Erie, Pennsylvania
Level Contributor
49 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed February 17, 2014

We stopped here for one night on the way to our destination. We made a great choice staying here. I could not be more pleased with our room. It was large and very clean and comfortable. Bathroom was a decent size with a large mirror, small wall-mounted hairdryer, and nicely-sized shower with good water pressure. We appreciated the foyer area which contained several hangers, an upper rack above it and a rack below for the suitcase. The room also featured a king size bed, a small chair with ottoman and a large desk. The breakfast in the morning was quite good, with hot scrambled eggs, perfectly cooked sausage links and fresh fruit. I thought it was a great value, considering that we have stayed at places not nearly as nice as this one and have paid more money for it. Not sure we would ever stop in the area again, but if we do we will know where to stay. It was clean, comfortable, and reasonably priced.

  • Stayed February 2014, traveled with family
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank ZXZX19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie P, Director of Sales at Quality Inn, responded to this review, March 25, 2014
It is always a pleasure to receive positive feedback. Thank you for sharing your experience and we hope your next visit will be even more pleasant than the previous one.
sincerely,
Debbie Potter
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Catharines, Canada
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed January 3, 2014

Over the years we have stayed at several hotels in Beckley as we travel through the area. This was our first time at the Quality Inn. The desk staff were courteous and informative. The (non-smoking) room was clean, neat and larger than many we have stayed in. The room appeared to have been updated relatively recently. The beds were very comfortable. The bathroom was a nice size and also appeared to have been freshened. The breakfast was what I would expect (hot and cold choices) and the breakfast room was a good size. An attendant was on duty to replenish supplies and to tidy up.
The only negative in my opinion were the hallways. They are in need of fresh paint/wallpaper, so as not to detract from the overall impression of this hotel. However, as I spent about 3 minutes total in the hall this was not a significant concern. We will stay here again.

  • Stayed December 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank EeVaughn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie P, Director of Sales at Quality Inn, responded to this review, February 8, 2014
Thank you so much for a wonderful review. Our staff works very hard to make each stay a memorable one. Again thank you, it was a pleasure serving you.
Sincerely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn

Property: Quality Inn
Address: 1924 Harper Road, Beckley, WV 25801
Phone Number:
Location: United States > West Virginia > Beckley
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 14 Hotels in Beckley
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 103
Official Description (provided by the hotel):
Hotel located right off I-77. All Rooms include Wireless and Hard wired internet and Easy Outlet with USB Chargers. ... more   less 
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Also Known As:
Quality Hotel Beckley
Quality Inn Beckley
Beckley Quality Inn

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