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“Great choice”
Review of Quality Inn

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Quality Inn
Ranked #9 of 14 Hotels in Beckley
Reviewed March 26, 2014

We were stopping in Beckley on our way to Myrtle Beach and had booked a room at another hotel in town through Expedia. The booked room was uninhabitable and not at all the star rating stated by Expedia, so we had to look for an alternate. Fortunately the Quality Inn had rooms available, reasonable priced, large, bright, clean and fresh smelling. The on site restaurant had a roadhouse type menu with good, hot food, and friendly staff. The included breakfast was well stocked with a good selection of options. Would certainly recommend this property.

  • Stayed: March 2014, traveled as a couple
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1  Thank acorn2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie P, Director of Sales at Quality Inn, responded to this reviewResponded June 9, 2014

Thank you for your comments regarding our hotel. Our staff takes great pride in our hotel. I'm glad you enjoyed your stay and we hope to see you again very soon.
Thank you

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150 - 156 of 236 reviews

Reviewed March 24, 2014

Stopped here while traveling to a funeral in Indiana. The staff were very helpful, the room was clean and had a fresh smell. Restaurant on site and the food was good. (Limited menu, but adequate) a complete bar was available. Would stay there and eat three again. Breakfast was included.

  • Stayed: March 2014, traveled with friends
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Thank Tipup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie P, Director of Sales at Quality Inn, responded to this reviewResponded March 25, 2014

Thank you for the review. I'm glad you had a pleasant stay. We strive to make each stay a memorable stay and we look forward to serving you again. Thank you again for the great review.
Sincerely
Debbie Potter

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Reviewed March 9, 2014

Clean room and nicely updated. Stayed 1 night as a choice reward redemption. Our room was next to an entry and was a little noisy in the morning hearing people come and go. Overall a nice stay and we would defineately stay there again. Easy on and off I-77.

Stayed: March 2014, traveled on business
Thank ConnieR731
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie P, Director of Sales at Quality Inn, responded to this reviewResponded March 25, 2014

Thank you for your kind words. Our team takes pride in our hotel and the services we provide and we are glad you enjoyed your stay. We look forward to serving you again
Sincerely
Debbie Potter

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Reviewed February 17, 2014

We stopped here for one night on the way to our destination. We made a great choice staying here. I could not be more pleased with our room. It was large and very clean and comfortable. Bathroom was a decent size with a large mirror, small wall-mounted hairdryer, and nicely-sized shower with good water pressure. We appreciated the foyer area which contained several hangers, an upper rack above it and a rack below for the suitcase. The room also featured a king size bed, a small chair with ottoman and a large desk. The breakfast in the morning was quite good, with hot scrambled eggs, perfectly cooked sausage links and fresh fruit. I thought it was a great value, considering that we have stayed at places not nearly as nice as this one and have paid more money for it. Not sure we would ever stop in the area again, but if we do we will know where to stay. It was clean, comfortable, and reasonably priced.

  • Stayed: February 2014, traveled with family
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1  Thank ZXZX19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie P, Director of Sales at Quality Inn, responded to this reviewResponded March 25, 2014

It is always a pleasure to receive positive feedback. Thank you for sharing your experience and we hope your next visit will be even more pleasant than the previous one.
sincerely,
Debbie Potter

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Reviewed January 3, 2014

Over the years we have stayed at several hotels in Beckley as we travel through the area. This was our first time at the Quality Inn. The desk staff were courteous and informative. The (non-smoking) room was clean, neat and larger than many we have stayed in. The room appeared to have been updated relatively recently. The beds were very comfortable. The bathroom was a nice size and also appeared to have been freshened. The breakfast was what I would expect (hot and cold choices) and the breakfast room was a good size. An attendant was on duty to replenish supplies and to tidy up.
The only negative in my opinion were the hallways. They are in need of fresh paint/wallpaper, so as not to detract from the overall impression of this hotel. However, as I spent about 3 minutes total in the hall this was not a significant concern. We will stay here again.

  • Stayed: December 2013, traveled as a couple
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1  Thank EeVaughn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie P, Director of Sales at Quality Inn, responded to this reviewResponded February 8, 2014

Thank you so much for a wonderful review. Our staff works very hard to make each stay a memorable one. Again thank you, it was a pleasure serving you.
Sincerely

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Reviewed November 17, 2013

My non-smoking room smelled like a heavy smoker was in there. I know that is not the hotels doing, but housekeeping should have picked up on it and deodorized it. The breakfast eggs and home fries were not good. The hallway was old and worn. The heat did not regulate consistently and I had to get up a few times in the night to adjust it. My grilled chicken sandwich and fries were not good. The shower did not drain and the hot water only lasted 5 minutes.

Stayed: November 2013, traveled on business
1  Thank JC1090
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie P, Director of Sales at Quality Inn, responded to this reviewResponded December 15, 2013

On behalf of our entire team I apologize for failing to meet your expectations during your stay at our hotel. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Kind Regards
Debbie Potter
Quality Inn - Beckley WV
Director of Sales

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Reviewed November 11, 2013

Good check in experience. We entered to our room, and were pleasantly surprised, although it was on the small side. It was clean and the beds were very comfortable, giving a great night's sleep. Nice fitness room. Pleasant front desk and housekeeping. We loved the breakfast room, which had a cozy fireplace where which we found a great place to do some work. We would return.

Room Tip: We had a room on the ground floor, which was an easy walk to the lobby.
See more room tips
  • Stayed: October 2013, traveled on business
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1  Thank Tillary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie P, Director of Sales at Quality Inn, responded to this reviewResponded December 15, 2013

Thank you for your review of our hotel. I'm glad you had a plesant stay. We do strive to make each stay a memorable stay and we look forward to serving you again. Thank you again for the great review.
Kind Regards
Debbie Potter
Quality Inn - Beckley WV
Director of Sales

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn

Address: 1924 Harper Rd, Beckley, WV 25801-2687
Phone Number:
Location: United States > West Virginia > Beckley
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 14 Hotels in Beckley
Price Range: $87 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 103
Official Description (provided by the hotel):
Hotel located right off I-77. All Rooms include Wireless and Hard wired internet and Easy Outlet with USB Chargers. ... more   less 
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Also Known As:
Quality Hotel Beckley
Quality Inn Beckley
Beckley Quality Inn

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