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Comfort Inn Beckley
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Reviews (351)
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All reviewsbreakfast roombreakfast ladychoice rewardswafflesnice breakfastan older hoteloff the highwaywould stay here againsnow stormnight's restgreat stopnice place to staymyrtle beachhot breakfasthard boiled eggsone night staybed was comfortable
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323 - 328 of 351 reviews
Reviewed October 13, 2011

Cut to the chase...Went to Beckley to visit the Mine, chose the Comfort Inn over all others in Beckley. Turned out to be a hugh mistake. We were located on the second floor next to the stairs, sounds convenient huh? Then around 11:45 the band started checking in...until 1am. No one considered the guests who were already checked in and sleeping. I called the front desk clerk to express me dissatisfaction and he told me if I thought he understood it was loud in the lobby to and he needed to get off of the phone to get them checked in. They knocked on out door, ran, yelled, talking, laughing up and down the hallways all night. There was no offer to move us, he refused to refund our money so we could stay elsewhere, stating we already messed up the room and they would have to pay the maids to clean it. The remedy to make us happy was to give us $20 when we checked out. Thanks for the insult! What a poor GM this facility has, she has never called to apologize for the entire nights inconvenience we had.

Room Tip: Ask about buses checking in.
  • Stayed: October 2011, traveled as a couple
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Thank kristal d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 18, 2011

Nice Clean Hotel The People Are Friendly.. Its a Quite Place to stay .. I Will be staying there again

  • Stayed: August 2011, traveled with family
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2  Thank Ur1nonly216
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 7, 2011

We stayed here because it was one of the few hotels available in a very busy Beckley. Right off the bat the Hotel started poorly. A nice drip from a leaky window airconditioner greeted us on the way in along with an overflowing garbage can. The hotel itself stinks of stale musty air and cigarettes . When we finally got our room, someone else was already in it! We quickly got a replacement room which although having a nice tv, fridge and microwave was very dingy and dirty with peeling paint, and stains on the walls. We decided to check out the pool which is bizarrely separated from the rest of the hotel from the asphalt parking lot by a fair distance. Why? who knows! Later on the real nightmare began as we were kept awake by a stream of smokers using the EMERGENCY ONLY exit door located 5 ft away from our room door and slamming it everytime they went through it. This resulted in smoke entering the hotel (and our room) from outside. So much for a non smoking room! This went on until 2AM! When I complained the next day to the manager and asked why the hotel would allow people to continously use an "emergency only" exit door for smoking purposes and keep people awake, I was answered with "I sincerely apologize" but no compensation. Avoid this hotel at all costs and stay somewhere that might value your business.

  • Stayed: August 2011, traveled with family
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1  Thank Badger68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2011

After a long day traveling for $145 we were hoping for a pleasant greeting and a comfortable room. The outside looked uncared for though once inside, the lobby was clean. The young girl was put out with the computer. There is no elevator, the hallways were foreboding. The room was clean, the chairs had old spots on them. There was a pamphlet for HBO but it wasn't available. The same young girl told us, "she must have canceled it." we won't try a Comfort Inn again.

  • Stayed: July 2011, traveled with family
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2  Thank GrandmarmRebeccah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 2, 2011

Stayed here one night passing through. Even though the hotel was close to being full I was able to park reasonably close to the back door. Everything was in working order and the bed was comfy. Good water pressure in the shower, although the fan didn't keep it from steaming up the bathroom. Towels were in good shape. No problem with noise even though my room was on the front (freeway) side. All staff members were helpful and friendly.
Breakfast was adequate, with something resembling scrambled eggs and sausage for hot selections along with the usual waffles, breads, bagels, and cereals.
Nice sized fridge and very small microwave in the room. No flat screen TV (25" tube) in my room but I did see other rooms that did have them.
The bad things:
No elevator, had to carry everything up the stairs.
Bright exterior lights shining on the windows on the front side of the hotel=not very dark in the room at night.
Carpets need to be cleaned.
Half of the second floor is the smoking section, and yes it really stinks in that part of the hallway. Further down into the non-smoking section is fine.
All things considered, I would definitely stay here again.

  • Stayed: June 2011, traveled solo
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3  Thank swbrad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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