Good clean rooms in an older hotel with modern amenities. Convenient to restaurants, shopping and I-64. Great staff. Excellent free breakfast in a very clean and comfortable environment. Even free popcorn in the lobby when you arrive.More
Good clean rooms in an older hotel with modern amenities. Convenient to restaurants, shopping and I-64. Great staff. Excellent free breakfast in a very clean and comfortable environment. Even free popcorn in the lobby when you arrive.MoreShow less
I delighted you enjoyed your stay at the Best Western Huntington Mall Inn - Please return again soon.
I booked a room a week before an important trip to Huntington through Booking.com, paid and received my confirmation. Upon check in, I was informed that my king room had been changed to a double - no apology, and informed that I shouldn't count on reservations through a "bidding site," to use the Best Western site. Even though I explained this wasn't made as a "bid," that we are very tall people who can't sleep well in a double, they best they offered was to cancel the reservation. I have never been treating so badly for using the "wrong" reservation site!
I am very sorry that we did not have the King room you reserved, and the two bedded room we held did not meet your needs.We only have 4 smoking king in the hotel and someone extended their stay and the clerk did not notice that it oversold the room type.
This Best Western is a good place to stay. They have nice rooms and good rates. There are also several good restaurants that are easy to get to. I've said all I need to but they want 200 characters minimum. I hope this is enough.
Thank you for the review -
I have searched most of the motels in the Huntington area, and this one seems to be the best deal. The rooms are clean and relatively quiet, the breakfast is delicious and complete, and the rates are reasonable.
Thank you for the great review!
Used coupon from book at travel
Welcome center, great price perfect stopover while traveling, clean basic good choice, don't think they had breakfast as we hit the road before 6 am, staff was great , the only complaint was other noisy guests but that's no fault of the hotel!
Glad you enjoyed your stay - I'll remind the desk associates to make sure and tell our guests that breakfast starts at 6:00 week days and 6:30 on weekends.
Loved it. It was right next to the mall which turned out to be really convenient. It had a nice desk and a lounge chair with a foot stool. The room was really nice. Great location. The bed was great. I didn't want to get up. And my internet speed was 9 M/ps!
Thank you for the review Hope to see you again soon!