We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“away for a long week end”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Best Western Huntington Mall Inn
Ranked #2 of 4 Hotels in Barboursville
Reviewed July 9, 2013

We had rm 114, I am disabled and this was an accessible room. It appeared very clean when we fist walked into the room. We found a used Q tip under the desk, and the carpet was saturated by the bathroom door. I slid, almost falling, across the bathroom floor after getting my feet wet on the carpeting. We told the hotel desk clerk about it, but she had an I don't care attitude. Other than that, it was a nice stay. Breakfast was alright. Being a diaberic, they didn't have much to suit me.

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Linda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DMS5800, General Manager at Best Western Huntington Mall Inn, responded to this reviewResponded July 30, 2013

Please accept my apology for the housekeeper missing the q-tip under the desk.

I have checked room 114 several times since your stay and have not found a reason for the carpet getting wet.

Thank goodness you were not injured!

Generally our front desk staff are very attentive to our guest concerns I have addressed the topic of following up on all guest comments at our last staff meeting.

Michael

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (383)
There are newer reviews for Best Western Huntington Mall Inn
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

313 - 319 of 383 reviews

Reviewed June 24, 2013

Have stayed here several times and even though it is not as plush as the Hampton, it is clean and comfortable. Updates have been done in the lobby but are needed in other areas such as carpeting. I have never had a bad stay here and the breakfast has always been good. The staff was very professional and helpful and responded immediately to a problem with the air conditioning. We were moved to another room immediately. I think it is a good value. There are 2 good restaurants right across the parking lot.

Room Tip: Have not stayed on 2nd floor but reportedly there are frigs on that floor.
  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Bill N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DMS5800, General Manager at Best Western Huntington Mall Inn, responded to this reviewResponded June 26, 2013

Thank you for being a loyal returning guest and noticing the lobby updates!

I the fall we plan to update the guest room bathrooms and then the hall carpets.

I look forward to having you back again soon.

Michael

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 21, 2013

The non smoking room smelled bad. The bathroom toilet paper rolls were nearly on the floor. The reservation that was made was not given as requested. My allergies reacted terrible to the musky, smokey room. Next trip we will not stay here but stay at the Hampton Inn across the street.

  • Stayed: June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank jesn2kids09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DMS5800, General Manager at Best Western Huntington Mall Inn, responded to this reviewResponded June 24, 2013

Please accept my apology for not meet you expectations.

I would like to do something to make it up to you, please contact me.

Thank you,

Michael

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 17, 2013

As mentioned by other travelers the rooms are very clean, the breakfast is good (choice & quality) and the staff friendly. The lady in charge of the breakfast made every effort to keep everything really clean. Impressive.

One bad side is that the noise insulation seems very weak. Our room was right to an exit door and an ice maker and we did not quite enjoy hearing ice cubes dropping into ice chests until late night. Also I could distinctly hear the family talking in the room next to ours when they left early in the morning. Not to mention the noise from the showers or the bathroom.

Room Tip: ask for a room away from an outside door, icemaker and stairs
  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ErickW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DMS5800, General Manager at Best Western Huntington Mall Inn, responded to this reviewResponded June 24, 2013

Thank you for staying with us!

Thank you mentioning the quality of our breakfast. We strive to provide guest service that encourages to want to return.

As you mentioned we have noise issues in certain areas of the building, and I am looking for solutions.

Thank you,

Michael

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 17, 2013

  • Stayed: June 2013, traveled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Donald R
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
DMS5800, General Manager at Best Western Huntington Mall Inn, responded to this reviewResponded June 24, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed June 5, 2013

We stopped her while heading over to VA to visit family. We found the rooms to be very clean, linens were nice on the beds. Bathroom was very clean, staff very helpful when we asked about places to dine. Enjoyed the breakfast as well everything looked fresh and tasted good. We will keep this on our stay list when driving back and forth visiting family.

Room Tip: Does not have an elevator to the second floor so if you have problem with stairs for any reason, sho...
  • Stayed: May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank AMD572
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DMS5800, General Manager at Best Western Huntington Mall Inn, responded to this reviewResponded June 14, 2013

Thank you for the great compliments!

Our associates will be delighted that you took time to let them know their hard work was appreciated!

Hope to have you as a guest again soon.

Michael

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 30, 2013

  • Stayed: May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Edarmyguy
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
DMS5800, General Manager at Best Western Huntington Mall Inn, responded to this reviewResponded June 14, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Hotels you might also like...
Also consider these accommodations in or near Barboursville
4.6 mi away
Red Roof Inn Huntington
Red Roof Inn Huntington
#3 of 12 in Huntington
356 reviews
0.6 mi away
Comfort Inn Barboursville
Comfort Inn Barboursville
#4 of 4 in Barboursville
137 reviews
0.1 mi away
Hampton Inn Huntington / Barboursville
Show Prices
Show Prices
Show Prices
0.2 mi away
Holiday Inn Barboursville
Holiday Inn Barboursville
#3 of 4 in Barboursville
184 reviews
8.5 mi away
Super 8 Huntington WV
Super 8 Huntington WV
#5 of 12 in Huntington
457 reviews
8.8 mi away
Hampton Inn Huntington University Area
Show Prices
Show Prices
Show Prices

Been to Best Western Huntington Mall Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Huntington Mall Inn

Address: 3441 US Route 60 East, Barboursville, WV 25504-1608 (Formerly BEST WESTERN Huntington Mall Inn)
Phone Number:
Location: United States > West Virginia > Barboursville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Barboursville
Price Range: $62 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Huntington Mall Inn 2.5*
Number of rooms: 127
Official Description (provided by the hotel):
The Best Western Huntington Mall Inn is conveniently located off I-64, within walking distance to several restaurants and the Huntington Mall is only minutes away. Guests in town for an event at Marshall University, whether it's for graduation or move in weekend, feel right at home when staying at our Huntington area hotel. Blenko Glass, one of the last blown glass factories in the US, is also located here, and a trip to the factory for a tour is a must. With free high-speed Internet and both smoking and non-smoking rooms, the comfort of guests is our top priority. We're a pet-friendly hotel with only a small additional fee to bring your furry friend along. An outdoor pool is the ideal relaxation spot for many guests at our Barboursville hotel, and it's the best way to cool down after a day of shopping or exploring. Reserve your room at the BEST WESTERN Huntington Mall Inn today and take advantage of a great rate! Enjoy your stay. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Best Western, Hotels.com, Expedia, Booking.com, Priceline, Travelocity, Hotwire, HotelsforEveryone, getaroom.com, Cheap Tickets and HotelQuickly so you can book your Best Western Huntington Mall Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Huntington Mall Hotel Barboursville
Best Western Barboursville
Barboursville Best Western

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing