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“Nice hotel, nice staff, nice breakfast, but TERRIBLE Coffee”

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Fairfield Inn & Suites Yakima
Ranked #8 of 24 Hotels in Yakima
Certificate of Excellence
Reviewed April 24, 2011

I travel to Yakima 4 to 5 times a year and have started staying only at the Fairfield. The staff is nice (although the last 2 times the assistant manager has been a bit snotty).
ALSO...I always call a few weeks in advance to make a reservation- sometimes I have my wife call. EVERYTIME we always get a different room rate-This is very frustrating. So I have started the habit of calling 3 times to get a price then call a 4th time and let them know the lowest price I have been quoted from my previous calls.
I really like the breakfast offered and the breakfast lady is very friendly.
Really the only negative thing I can say is that they have TERRIBLE coffee.

  • Stayed: November 2010, traveled on business
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Thank sunocday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kenneth C, Manager at Fairfield Inn & Suites Yakima, responded to this reviewResponded November 22, 2011

Dear Sunocday,

Thank you for your comments and concerns. We take all comments into consideration. We have also updated the system in an effort to provide our guests with the best possible rate during booking. This process is also helped if you request Triple A or ARRP rates for our standard rooms. We are also looking at a few different options with our vendor regarding the coffee.

Thank you again, and we hope to see you during your next visit to Yakima.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a ReviewReviews (173)
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141 - 147 of 173 reviews

Reviewed October 21, 2010

I'm an easy to please when I travel for business. This hotel was very clean, the check-in folks were extremely friendly, free WSJ and USA Today available at the front desk, and plenty of channels on the TV.
I was on business with the government and received a rate of $77/ night for a room with two double beds.
The beds were pretty good but the mattresses were more "foamy" than I am used to. I'm beginning to become a bit of a picky sleeper in my late 30's now, so my mattress did leave a little to be desired but adequate.
The TV was the old-style, non flat screened type which was fine with me.
Walls were a little thin to as my neighbor watched TV with the sound way up. Thank goodness they didn't stay up late.
Breakfast was a little wimpy compared to other hotels than seemed to offer more full-sized breakfasts but again was fine for me. I had a hot bowl of oatmeal with pecans and brown sugar. They had lots of options for warming up in a microwave (bagel sandwiches, quiche, etc.) and of course the typical cold cereal and juice.
For $77/night I thought it was a great place to stay and I would recommend to others traveling by themselves who are happy with a clean hotel offering all of the basics.

  • Stayed: October 2010, traveled on business
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1  Thank outsideagent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2010

I stayed at this hotel on an overnight visit for a business trip. This is the only Marriott-brand hotel in Yakima, and it was relatively new and very clean. Standard Fairfield Inn decor, and the room was very clean and comfortable. It was a hot day in Yakima (102-deg) and the air conditioner unit worked great. The wired and wireless internet speed were somewhat slow (less than 1 MBbit/sec).

Very quiet location, with an Officemax located across the street. Just 25 yards away from the hotel was a Bob's Burgers and Brew restaurant which was convenient.

Also, this is a "Pet-friendly" hotel which had me worried, but my room didn't smell bad nor did it have the overly perfumed deodorizer.

I would certainly stay in this hotel again while in Yakima. The only negative, was that the bed was a bit firm for my taste (I woke up with a stiff back). Otherwise, a good hotel which I can recommend to other travelers.

  • Stayed: July 2010, traveled on business
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Thank cohoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 27, 2010

Overall - very clean room. Waited about 5 minutes to be checked in as the clerk was elsewhere getting some coffee it appeared. Fresh cookies at 7pm in the lobby which is a nice treat. Location in Yakima is away from things - car would be needed. There is a restaurant across the parking lot - Bob's Brews and Burgers...must be new within the past couple of years.

  • Stayed: April 2010, traveled on business
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Thank mindzipper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 2, 2010

I stayed at this hotel for work like I have at what seems a hundred other Marriotts around the country. Staff was friendly and the hotel was clean. The thing that really shocked me, however, was that this Marriott has decided not to be in the pornography distribution business. Marriott is very aggressive with the pornography arm of their business, and if you've stayed at one you are familiar with the adult entertainment icon of a woman's lips against a skin tone backdrop and a promise to mask the order on the bill to help customers avoid the shame. I could hardly believe it when I turned on the TV and it was missing. I would bring my family here and not worry about having to ask them to shut the porn off at the desk or navigate the hoops they ask you to jump using the remote - very nice.

  • Stayed: January 2010, traveled on business
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Thank dadsthoughts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 25, 2010

My hubby and I took a little spring fever vacation to Yakima in April '09. Our two kids are old enough now to enjoy the spirit of travel, so we decided to stay in Yakima and explore the surrounding area.

Check in was quick, courteous and made us feel relaxed and comfortable after our 3 hour drive from Seattle. Everytime we had to interact with the front desk it was a polite and warm exprience.

The hotel itself is a bit of a drive from "downtown" Yakima. We didn't mind, everything was a quick recommendation and a short drive. Our room was small but new, clean, comfortable. We were fine for two nights but any longer might have felt cramped with the four of us. Our fat old dog was even in there with us, but we were cozy and didn't spend time in the room.
We had a view of a warehouse from or window and part of a hill, which actually wasn't bad for gazing. There were large tumbleweeds blown up against the fence that surrounded the warehouse and there was a stretch of
pretty desert prarie to the west.
The kids had been promised pool time so we did that before heading out to dinner. Our only issue was with the chemicals in the pool-we told the front desk and they seemed puzzled but said they would look into it.
Breakfast is free during certain hours and was full of people when we got there ( the hotel seemed pretty full) but some people who were lingering got up when they saw us come
in. Like I said the room was full but it was pleasant. There was living room area where people were chatting, reading and watching the news. The breakfast attendant was busy refilling everything but was extremely cheerful and helped me get a spoon for my darn cereal. There were some Jimmy Dean braleakfast sandwiches, a waffle iron with a batter squirting doohicky, which was fun, fruit, coffee juice and cereals, all self serve. There was
othe stuff I can't remember. For what we paid, a free breakfast was awesome and we were fed and happy till lunch (gigantic hamburgers from a interesting local fast food restaurant but that's another review).
Our experience was a fresh, new, courteous and affordable place so exactly right for us.

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Thank Funnfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 13, 2009

The sheer number of things that were wrong with my room leads me to believe that I was just plain unlucky this trip. So without being overly harsh, and trying to not be too picky, here is what was wrong with my stay.

1. The heat did not work right, in that it came on and blew warm air for a little while, and then started blowing cold air like the AC was on. I figured it was the just thermostat, so I turned it up as high as it would go - but it would still blow cold air after a few minutes. This made for very cold sleeping conditions.

2. Due to the heating problem, I pulled out the spare blankets from the closet - only to discover they were both soiled with mud. I left them out on the bed to allow housekeeping to see the mud, but apparently that is the normal state, since they floded them back up and put them back in the closet still soiled.

3. So after a cold night of sleeping under dirty blankets, I needed a nice hot shower in the morning. While the water pressure was good, the maximum temperature was just above lukewarm, which was disappointing.

4. I also tried to work some in my hotel room, only to discover that the desk chair height placed the desk surface somewhere around level with my chest. Perhaps they usually only rent that room to giants, but for my part, I found it necessary to sit on my luggage in order to type on my laptop comfortably.

5. And for the piece-de-resistance, there was literally a turd of excrement under the desk, left by some former furry inhabitant of the room. So, I went to the front desk and let them know - and they said they would let housekeeping know about it the next day so it could be cleaned up. I rather expected them to clean it up right then (being unsanitary and all), but whatever.

I placed a piece of paper next to it so the housekeeper would know what the fuss was about. Now here's the fun part - the housekeeper discarded the paper but left the turd. So apparently it's an amenity, not refuse as I had thought. Upon informing the front desk that the turd was still there, they said the manager would "have a talk with the housekeeping" the next day. Well, that's awesome, but how about cleaning up the crap sometime too?

As for the other amenities... I can only comment on the ones I used. The room had a 4 cu ft fridge and a microwave (though power outlet constraints meant that you had to unplug the light in order to plug in the microwave). The fitness center consists of three treadmills and an old TV. The "pool" is about 8ft x 14ft (so not big enough to swim laps, but larger than a bathtub). And the complimentary continental breakfast has a the normal stuff along with a waffle maker and frozen egg sandwiches.

So, all in all, the amenities do little to ameliorate the non-working heating, broken chair, and downright unsanitary conditions, and I believe this hotel would be best avoided given the other alternatives - my colleagues tell me their experience with the nearby Holiday Inn Express was at least more sanitary.

  • Stayed: December 2009, traveled on business
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Thank wkallander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Yakima

Address: 137 N Fair Ave, Yakima, WA 98901-4514
Phone Number:
Location: United States > Washington > Yakima
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Yakima
Price Range: $89 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Yakima 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
Mobile check-in is now live! We finished renovating the entire hotel in Nov. 2013. Located just west of exit 33A, on I-82, we are close to the convention center (27 seconds), wineries and the valley mall. "Get Air" (trampoline park)is right behind us! The Sundome is only 2 minutes away. Shopping and places to eat are within walking distance and we are located near downtown. Corporate/family travelers and teams have the advantage of getting to their destinations quickly and easily.Experience the difference while in Yakima! ... more   less 
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Also Known As:
Fairfield Inn & Suites Yakima Hotel Yakima
Fairfield Inn And Suites Yakima
Fairfield Inn Yakima
Fairfield Yakima
Fairfield Inn Hotel Yakima
Yakima Fairfield Inn

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