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“Dead Bugs. Bad Shower, Bad Breakfast”

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Red Lion Hotel Yakima Center
Ranked #18 of 24 Hotels in Yakima
Reviewed July 7, 2013

I will never stay in this Red Lion Hotel again! Upon entering the room we found a dead bug on top of the bed. We had to take cooler showers than we wanted to because while in the shower the water went from the temperature we started at to extremely hot then to extremely cold then back to the original temperature again. The breakfast was terrible. Ended up having toast each morning as the food was bad and/or they were out of things and not refilling them. Breakfast was suppose to be included in the price yet they charged us for it. Had to go to the front counter to have them take it off of our bill. We visit Yakima often but will NEVER stay here again!!!

  • Stayed: July 2013, traveled with family
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Thank bcw58838
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RL_Customer_Care, Corporate Customer Care Department at Red Lion Hotel Yakima Center, responded to this reviewResponded July 15, 2013

We appreciate you taking the time to comment about your stay with us as your feedback is important when providing excellent service to our guests. I apologize greatly for the experience that you with the water temperature in the shower and your room not being properly cleaned upon arrival. We make every effort to ensure our guests are comfortable and address situations that arise.
We do value you as a guest and we are always looking for ways to enhance our guest experience and do hope that we will have the opportunity to serve you better on your next visit.

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265 - 271 of 372 reviews

Reviewed June 29, 2013 via mobile

We are staying 2 nights for a convention. Perfect because it takes less than 5 minutes to walk from the furthest corner from the convention center. The pool was nice but no spa which we missed. We will try the breakfast buffet tomorrow. Its true, the bed was the most comfortable bed I've slept on in a hotel in a long time. This is an older property but reasonably well maintained. I wouldn't hesitate to stay here again. The only problem we encountered was our key cards deactivating, a minor inconvenience.

  • Stayed: June 2013
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Thank Sue H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2013

Stayed here in a recent trip to Yakima, and I won't be going back. The hotel was old and seemed run down. We had to walk out of the hotel across a parking lot into the door of our room. For the price paid, it was not worth it.

  • Stayed: June 2013, traveled on business
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1  Thank mw368
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RL_Customer_Care, Corporate Customer Care Department at Red Lion Hotel Yakima Center, responded to this reviewResponded July 3, 2013

We appreciate you taking the time to comment about your stay with us as your feedback is important when providing our guests excellent service. I apologize that the hotel was less than you expected and for the location of your room as well. We do hope that you will allow us opportunity to serve you better during your next visit

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Reviewed June 20, 2013 via mobile

Was looking for a decent hotel in a sunny location with an outdoor pool. Found it at this Red Lion. The beds and pillows were comfy and there were 2 pools. Staff were excellent. Room was clean. Breakfast was good. Only negatives were that the fridge was really small & on the floor. Would have been nice to have it on a table. Also the room is dark, it could definitely stand another lamp of two. Had to pack in the morning after the sun came up because we couldn't see well enough at night with just the 2 lamps to get the job done. Would definitely stay again.

  • Stayed: June 2013
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1  Thank Pappytrails
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 12, 2013

This hotel is very close to local baseball fields. We stayed for a baseball tournament and in the warmer months, it would be a great place to stay as a group, around the outdoor pool area. It also has a great breakfast, which is included with your stay to get the kids going for the day.

  • Stayed: March 2013, traveled with family
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Thank gcraw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlyakima, Manager at Red Lion Hotel Yakima Center, responded to this reviewResponded June 18, 2013

Thank you for your candid comments regarind your stay with Red Lion, Yakima Center. I am glad you find our location good for baseball games. Hope you can come back and visit in the summer and use our swimming pools. You may want to ask for a pool side room should your travels bring you back to Yakima.

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Reviewed June 6, 2013

This hotel is a great place to stay for conventions that use the Yakima Convention Center. Great rooms Normally good Service, Great Breakfasts. Nice Grounds, Close to many off site attractions and restaurants.

  • Stayed: June 2013, traveled on business
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1  Thank mstrthor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 6, 2013

My husband and I stayed at the Red Lion over Memorial Day weekend, 2013, coming over from Seattle because of the rain. We chose the Red Lion because of the 2 outdoor pools and the reported comfort of the bed; (which lived up to its rep). We had a very pleasant stay in our poolside room. The all you can eat buffet breakfast was very good and well worth the price (under $6). The refrigerator allowed us to have cold juice in the morning without having to leave the room (and chilled wine in the evening while relaxing around the pool). My tips to a fellow traveler would be to bring a few large plastic cups because no glass containers are allowed at the pool and bring your own hair conditioner, as they do not supply any.

  • Stayed: May 2013, traveled as a couple
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1  Thank Sandra D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rlyakima, Manager at Red Lion Hotel Yakima Center, responded to this reviewResponded June 18, 2013

Thank you for your nice comments. I will share them with our entire staff. I apprecaite your comments about having plastic glasses available for the pool area. I will have some located at the front desk and in our lounge for guests that want to take a beverage with them and enjoy the sunshine, pool side.

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Additional Information about Red Lion Hotel Yakima Center

Address: 607 E Yakima Ave, Yakima, WA 98901-2548
Location: United States > Washington > Yakima
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #18 of 24 Hotels in Yakima
Price Range: $85 - $210 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Red Lion Hotel Yakima Center 3*
Number of rooms: 159
Official Description (provided by the hotel):
The Red Lion Hotel Yakima Center is located in downtown Yakima Washington, next door to the Yakima Convention Center. Located just minutes from Yakima Greenway, Yakima SunDome, Yakima Valley Community College, the Central Washington Fairgrounds, and only 6 miles from the Yakima Air Terminal and offer a free airport shuttle. Red Lion Hotel Yakima guest rooms provide quiet, comfortable accommodations to help you rest and unwind. Hotel amenities include free wi-fi, telephone, in-room coffee and plenty of Yakima sun at our two outdoor pools. Additionally, the Red Lion Hotel Yakima Center boasts easy access to several nearby business locations like the Pacific Northwest University of Health Sciences, Yakima Regional HMA, Yakima Memorial Hospital, GE Aviation, Pacific Power, and Cascade Natural Gas. The Red Lion Hotel Yakima Center, located near I-82 provides easy access to Yakima Valley's award winning Wineries, nestled in the foothills of the lower valley. Located near the Yakima River provides many opportunities to fish the only blue ribbon river in the state of Washington. ... more   less 
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Also Known As:
Red Lion Hotel Yakima Yakima
Red Lion Yakima
Yakima Red Lion

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