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“Nice Large Room - Whirlpool Tub Disappointing”
Review of Holiday Inn Yakima

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Holiday Inn Yakima
Ranked #8 of 24 Hotels in Yakima
Reviewed July 24, 2014

This appears to be a newer hotel and it has a large, welcoming lobby with a coffee kiosk near the elevators. Parking is secured and accessed with your room key. I was fortunate enough to get a room on points breaks which is a super bargain and I selected a room with a whirlpool tub. The tub was 5 ft long and possibly 2 ft deep. Lovely to relax in but they do need to re-caulk around the tub. Also, two of the tub jets didn’t work so it reduced the effectiveness of the whirlpool. Since this is a full service Holiday Inn there was no breakfast included. The room had a Keurig coffee maker and four K cups so you could make a cup in your room. The coffee kiosk I mentioned previously was also available but the coffees were a tad pricey. I loved the location and the easy walk to Taco Bell!

  • Stayed: July 2014, traveled as a couple
    • Value
    • Location
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Thank AGoingGal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AliciaDOS, Director of Sales at Holiday Inn Yakima, responded to this reviewResponded July 28, 2014

Hi AGoingGal,

Thank you so much for taking the time to review our hotel. I want to sincerely apologize to you that the jetted tub in your room was not working at 100%. This is something that our hotel takes pride in and if we had known about it sooner, it would have been fixed as soon as possible. I am happy that you enjoyed the rest of your room and your stay. Your feedback is very important to us and I will pass along this information to our General Manager and Head Engineer to be fixed. We appreciate your feedback.

Thank you and safe travels,

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Reviews (189)
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107 - 113 of 189 reviews

Reviewed July 23, 2014

Stayed here for a quick business trip. Arrived late at night and appreciated the well lit lobby and friendly service. Holiday Inn has updated many of its properties and the decor was clean and fresh. I liked that they had black out shades (with a chip clip to hold them together - no light coming in!) They don't offer a free breakfast buffet but you can get a voucher to use in the very nice on site restaurant (I had to ask for mine.) The restaurant made up a nice to-go breakfast for me in the morning.

The front desk also made a mistake regarding the WiFi log in (just need some better training up front.)

I was in-and-out, but the property was very nice and seemed to be in a good location near food, shopping, convention center.

  • Stayed: July 2014, traveled on business
    • Location
    • Rooms
    • Service
Thank KCRidihalgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AliciaDOS, Director of Sales at Holiday Inn Yakima, responded to this reviewResponded July 28, 2014

Hello KCRidihalgh,

Thank you so much for taking the time to review our hotel! We very much appreciate your feedback and your review. I am glad to hear that you enjoyed your stay with us. Our hotel was built about five years ago and we take alot of pride in keeping it feeling fresh and new. Thank you for staying with us for your business trip. I will pass along your note about the Wi-Fi information. Wi-Fi is a very important part of the stay for most of our guests and it is very important to me that our guests are provided the correct password. Thank you again. We hope to see you next time you are in Yakima!

Safe Travels,

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Reviewed July 12, 2014 via mobile

My husband and I were in Yakima on work business and decided to stay at the gated and secure Holiday Inn. The place was beautiful, nice layout, outdoor seating for their restaurant - but the only thing that made us strangely look at each other was when the hooker in her paid business man came out of the elevator (you could easily tell based on their clothing and the way they had heads down). It was interesting - other than that, out rooms were clean and the beds were very comfortable. We would stay again, I love people watching! Lol

Stayed: July 2014
1  Thank Michele F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AliciaDOSHolidayInn, Director of Sales at Holiday Inn Yakima, responded to this reviewResponded July 14, 2014

Dear Michelle F,

Thank you so much for taking the time to write a review of our hotel. You surely find interesting people whever you go! It sounds like you both enjoyed our hotel and 8th Street Bistro and we do hope to see you next time you are in Yakima.

Safe Travels,

Holiday Inn Yakima!

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Reviewed July 9, 2014

We really enjoyed our stay at the Holiday Inn in Yakima! The staff was always awesome, especially Jessica and Kat- best customer service I have ever gotten at a hotel and we travel a ton! The parking is very secure and the hotel lobby is very nice. Made for a great entrance and first impression. The rooms were good size and well appointed and the beds were very comfortable. The pool and hot tub were really nice and the business center was good to have. Perfect location and the restaurant was delicious. I don't know why you'd stay anywhere else in Yakima! We will be back for sure.

  • Stayed: July 2014, traveled with family
    • Value
    • Sleep Quality
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1  Thank happyjtravels17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AliciaDOSHolidayInn, Director of Sales at Holiday Inn Yakima, responded to this reviewResponded July 14, 2014

Dear happyjtravels17,

Thank you so much for the glowing review! We are very glad that you chose to stay with us and that we will see you next time you are in Yakima! I will pass your kind words to Jessica and Kat as well as their manager. Thank you again for taking time to review our hotel.

Happy Travels,

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Reviewed June 23, 2014

Great Hotel. Parking worked out well. Staff friendly. Housecleaning staff oddly forgot to clean the room. We didn't make any special requests for the staff to not change over the room. Management apologized and offered a restaurant voucher. Perfect hotel for convention center, across the street or if your family staying in town for a few days.

Room Tip: Gives out bottled water upon your arrival
  • Stayed: May 2014, traveled with family
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1  Thank moore_bj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AliciaDOSHolidayInn, Director of Sales at Holiday Inn Yakima, responded to this reviewResponded June 26, 2014

Hello Moore_BJ,

Thank you for taking the time to write a review of our hotel. We sincerely appreciate your time to do so. I want to apologize on behalf of our management staff about the fact that your room was not serviced during your stay. It is something that our housekeeping management has looked in to. I am glad to hear that you enjoyed the rest of your stay with us! We do hope to see you again next time you are in Yakima! Thank you again.

Safe Travels,

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Reviewed May 25, 2014 via mobile

Hotel looks only a couple of years old. Rooms are good size and we'll appointed. Indoor pool is on the small size but it works. Patio just off of it allows for parents to enjoy the weather outdoors while kids swim inside. Secured parking is a plus.
Don't think you could find a better spot in Yakima.

Stayed: May 2014, traveled with family
1  Thank Contenders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AliciaDOS, Director of Sales at Holiday Inn Yakima, responded to this reviewResponded May 27, 2014

Hello Contenders,

Thank you for your response! We are happy that your enjoyed a wonderful weekend in sunny Yakima with your family. You are correct that we are new. Our hotel was built in 2009 and is the newest full service hotel in Yakima. We hope to see you again this summer. We appreciate you taking the time to review our hotel and for your business!

Thank you!

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Reviewed May 14, 2014

The hotel is easily accessible from the freeway; the parking is completely safe and the gate to the parking beside the hotel unlocks using your hotel key card. We found the staff extraordinarily friendly and helpful. The hotel and the rooms are immaculate and the beds were comfortable. The front desk makes you feel a little spoiled by offering free bottled water for you when you check in and free bottled water for you "for the road" when you check out! The location is walking distance from multiple restaurants, to include the Olive Garden, a mexican restaurant, a sports bar---or you can choose to eat at the restaurant on site. There is a coffee bar on the main floor as well.
You won't be disappointed if you choose to stay here. When we travel to the coast from Montana and only want to drive half way---this is where we will stop. :) CW and JW in Missoula, MT

Room Tip: I don't think there would be a poor choice. The rooms were very quiet. The hotel is well-built...
  • Stayed: May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Thank cztheda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AliciaDOS, Director of Sales at Holiday Inn Yakima, responded to this reviewResponded May 27, 2014

Hello Cztheda!

Thank you so much for your kind words! I am happy that we are your place of choice on your way to the coast. We take pride in the people that we hire. We all work as a team to keep our hotel running smoothly and to provide exceptional customer service. We will see you next time!

Safe Travels,

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Additional Information about Holiday Inn Yakima

Address: 802 E Yakima Ave, Yakima, WA 98901-2552
Phone Number:
Location: United States > Washington > Yakima
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Yakima
Price Range: $125 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Yakima 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Holiday Inn Yakima Hotel Yakima

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