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“could have been better!”

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Best Western Plus Ahtanum Inn
Ranked #2 of 24 Hotels in Yakima
Certificate of Excellence
Reviewed July 6, 2008

My daughter and I stayed for 2 nights here as my mother was in the hospital. The queen room needs updating badly, the carpet was old and stained, no dvd, which most places have, as a courtesy. First thing we noticed was the really bad smell when we opened the door--I think it may have been a flea bomb or later I noticed the bedspreads smelled the same so who knows? The air conditioners were so loud we woke up when they went on(and off). The bright side was that the pool was great, clean, and not overly chemicaled. There were plenty of towels and lounge chairs.

One young lady at the front desk was not very accomodating or friendly, while a brief encounter with another, more mature woman was completely different. Every hotel should realize that the friendliness and helpfulness of their staff is what will make customers return.

We went for the breakfast on Sat. at 9 (ends at 10) and they were already out of many things, which was dissappointing.

Even though this hotel gets plenty of traffic, they need to update the rooms to maintain the integrity of Best Western statewide. Why would I expect different at other Best Westerns?

  • Stayed: June 2008, traveled with family
    • Value
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    • Business service (e.g., internet access)
Thank 3hawkfans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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425 - 431 of 435 reviews

Reviewed June 18, 2007

We spent one night recently at the BW Ahtanum Inn.

The front desk was efficient and friendly, even reminding us and setting up paperwork to earn credit for the stay on our mileage program.

The room was clean and comfortable and had a small balcony with two chairs and a view of the lawn and pool area. Although we didn't use it, there was a decent sized refridgerator and microwave and coffee and tea maker in the room.

The continental breakfast was nicer than expected with waffles, sausage gravy and bisquits, hard boiled eggs, pastries, yogurt, fruit, cereal, milk, juices and coffee/tea.

Our only complaint was the bedding in our room. The fitted sheet did not stay on the king sized mattress. This was kindof a biggie for me, but we were very tired and it was only one night.

We would certainly stay here again for the value, it was a good rate and the staff was very nice and helpful.

  • Stayed: June 2007, traveled as a couple
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1  Thank SeattleWATraveler_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 29, 2007

My husband and I were very pleased with this hotel. The rate was reasonable and the room was clean and comfortable. When we checked in, we were told there was someone at the desk 24 hrs a day so if we needed anything, just let them know.
After we had settled into our room, we actually got a call from the desk to inquire if everything was OK and again, reminding us to let them know if we needed anything. I felt this was exceptional service and we appreciated it.
The next morning we were pleasantly surprised by the extensive breakfast offerings which included fresh fruit, yogurt, make-your-own waffles, bisquits and gravy, boiled eggs, bagels and a nice selection of pastries.
Overall, this hotel is well above average for accomodations in this price range. We will most definitely stay here again.

  • Stayed: April 2007, traveled as a couple
    • Value
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    • Business service (e.g., internet access)
1  Thank PinkSoxusa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Spokane
14
Reviewed April 29, 2006

This is a very pleasantly furnished hotel with a friendly, helpful staff. What pleased me most was the attention to detail: our room had not just an easy chair, but a recliner. In-room supplies contained not just standard soap, shampoo, and lotion, but a shower cap, mending kit, and Q-tips. The sliding door to the balcony had a security bar as well as a standard lock. The continental breakfast (which was better than most hotel breakfasts I've had) included some lowfat and fat-free choices. My only complaint is that I wish the room air conditioner had been just a bit quieter. I would not hesitate to stay here again, and I would definitely recommend it to friends.

  • Stayed: April 2006, traveled on business
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4  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 3, 2006

We spent four nights here during our state basketball playoffs. The room was a cut above most average rooms in that it had a nice recliner in addition to a work desk with desk chair, king size bed, good tv, microwave, and small refrigerator.

The hotel is easy to find as it's right off the freeway exit behind an Outback Steakhouse. It's also within walking distance of a shopping center and many, many new stores and places to eat.

There is free wireless internet and ethernet in the room, though the first night or two we had trouble connecting in the room. The staff was helpful and provided a different wireless card at no charge. The internet signal was really strong in the lobby so sitting there worked out well when we needed to use the laptop. Later it worked well in the room.

An extensive breakfast buffet is available free each morning and there were enough choices for everyone from make-your-own waffles, to boiled eggs, to cereal, fruit, sweet rolls, and assorted beverages.

I highly recommend this place if you're going to the Yakima area. Hope to stay there again next year if our team makes it to the state playoffs.

5  Thank hendersonfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Goldendale, Washington
14
Reviewed April 28, 2003

First of all...if you want to secure a handicap room do not rely on the national reservation number to transmit to the hotel that you require a handicap room. When we arrived they did not know we needed that type of room. We had a comformation number but that didn't help. Call the hotel to make sure. The idea of a 'handicap' room and what is necessary is, of course, an amazing diversity of opinion. Yes they had a peep hole at wheelchair level, a wheelchair could fit under the bathroom sink and I could actually get to the thermostat. I could not get to the window due to the amount of furniture and chairs. The telephone was across the room from the beds and had a very short cord. The bath tub had four grab bars and a standard shower head without a flexible wand. There was a shower chair with a back rest which was thoughful. The toilet was very short and not at handicap height. I did have the Asst. Manager come down to the room and he wrote down my suggestions. Now we will have to wait and see if anything happens!!

4  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 20, 2015
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  • Stayed: September 2015, traveled as a couple
    • Location
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    • Service
Thank BarneySchweiz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BWPlusAhtanumInn, Director of Sales at Best Western Plus Ahtanum Inn, responded to this reviewResponded October 21, 2015

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Ahtanum Inn

Address: 2408 Rudkin Rd, Yakima, WA 98903-1610
Phone Number:
Location: United States > Washington > Yakima
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Yakima
#6 Family Hotel in Yakima
Price Range: $110 - $127 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Ahtanum Inn 2.5*
Number of rooms: 118
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Also Known As:
Best Western Yakima
Yakima Best Western

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