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“Typical HI Express, but a little overpriced”

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Holiday Inn Express Yakima
Ranked #12 of 24 Hotels in Yakima
Reviewed March 5, 2014

I recently completed a 1 night stay at the Holiday Inn Express in Yakima, WA. Overall, this was a pretty typical HI Express property, and while there was nothing wrong with my stay at all, there was also nothing overly special either, and I don't think it was worth the room rate charged. The hotel is located just outside of "downtown" Yakima tucked back in a residential neighborhood. While not unsafe, I don't know if I would walk around the area alone at night.
The front desk staff was very friendly and check-in was smooth and easy. My room was on the 3rd floor and was of very nice size and was very clean and comfortable . There was a nice work desk with a comfy leather work chair. The free wifi was fast and easy to use. My only real complaint about the room itself is the lighting in the bathroom wasn't the greatest and made it feel really dingy. But otherwise, it was a comfortable night stay.
Breakfast in the morning was typical HI Express fare, which means super basic and barely edible. I usually stick to yogurt and toast as the eggs just look greasy and horrid.
Again, while there was nothing wrong with my stay I think my next time in Yakima I will shop around to see if there is a better value (Fairfield Inn, Hampton, etc....)

  • Stayed: March 2014, traveled on business
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1  Thank ChewInRI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis G, General Manager at Holiday Inn Express Yakima, responded to this reviewResponded March 17, 2014

Dear Rusttribe:
First, id' like to thank you for staying with us and I want to thank you for your very much appreciated feedback. I am sorry that your stay with us was not a memorable one. Even though you did not have any problems during your stay as you mentioned, I still want to apologize for not exceeding your expectations in every level of our service, from the check in experience to the breakfast and then towards your check out. I hope you can give us another try in the future.
Thank You again for giving us the opportunity during your last visit to Yakima.

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69 - 75 of 148 reviews

Reviewed February 24, 2014

Clean, comfortable rooms, friendly staff,. Good breakfast choices, pool open 24 hours and Noon check-out. The facility is very close to the convention center but two blocks off Yakima Avenue so it is fairly quiet. These aren't really complaints but there is only one elevator and it is tiny, and the driveway slopes dramatically as soon as you pass the front doors so if you have to park on that portion of the lot you will have that slant to deal with while getting in and out of your car. Overall, a very nice place to stay and we will be back.

  • Stayed: February 2014, traveled as a couple
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Thank kolekona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis G, General Manager at Holiday Inn Express Yakima, responded to this reviewResponded March 17, 2014

Dear Kolekona:
I am delighted to hear about your stay at our hotel through your valuable feedback. I can't thank you enough for your kind words. thank you for staying with us and enjoying all the pleasant conveniences our hotel offers: 24 hour indoor pool, free wi-fi, evening cookies and our delicious breakfast and starting April 30th more healthy choices will be offer, like turkey sausage, greek yougurt, a fantastic oatmeal station with healthy toppings and much more.
Thank You againg for your wonderful feedback!!

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Reviewed January 19, 2014

got an upgraded suit with golden jacuzzi for only 95$ a night service was very nice and the location is right on the entrance to the city on route 82. there was some noise from the air condition in the bathroom but overall - great value for money

  • Stayed: January 2014, traveled on business
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Thank Shmulik C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis G, Manager at Holiday Inn Express Yakima, responded to this reviewResponded January 21, 2014

Dear Shmulik C:
Thank you so much for your great feedback, I am so happy my staff was able to give you a complimentary upgrade, I want to let you know we did check out the noise you were taliking about and fixed. It is som important to received feedback from our guests because that will give us the opportunity to offer great service, We look forward to seeing you again

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Reviewed January 18, 2014

General Manager helped change my room to the top floor. Clean, quiet. Breakfast Hostess spent more time talking to desk clerk than keeping the breakfast area clean and full. We stayed here in July 2012.

  • Stayed: February 2013, traveled as a couple
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Thank Elphaba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis G, Manager at Holiday Inn Express Yakima, responded to this reviewResponded January 21, 2014

Dear Elphaba:
Thank you for the very much appreciated feedback, I am glad you had a good saty and you were able to stay in a room to your satifaction. I am sorry my Breakfast hostess wasm't as attentive as she shoul be bu I want to assure you this won't happen to our guests again, I passed this message along to my Breakfast hostess and she is aware of it.
Thank You for staying with us and we look forward to seeing you again in our wonderful hotel!
Sincerely,

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Reviewed December 16, 2013

Stopped in here on my way through Yakima and it was everything we expected. Clean, well maintained with all the amenities you expect from a Holiday Inn Express. Nice location, just around the corner from the Convention Center. I’d recommend people stay here instead of the Red Lion that usually gets all the convention center business. I’ll be back.

  • Stayed: October 2013, traveled with family
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Thank GuyontheGo55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis G, General Manager at Holiday Inn Express Yakima, responded to this reviewResponded December 17, 2013

Dear GuyontheGo55:
Thank you so much for taking some of your valuable time to write a review about your recent stay with us. we always appreciate the feedback from our wonderful guests. I am so pleased that you enjoyed your stay, the cleanliness and all of the amenities we offer, we look forward to seeing you again

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Reviewed December 6, 2013

Nice clean, tidy and well run operation at a reasonable value. Everything worked well, including the pool, small exercise room, wi-fi, etc. Friendly folks and all around fine place. Breakfast could be better, but again it was quite adequate. We'll be back.

  • Stayed: November 2013, traveled with family
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Thank promomomo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis G, General Manager at Holiday Inn Express Yakima, responded to this reviewResponded December 9, 2013

Dear Promomomo:
Thank you so much for your wonderful review, I am very happy to hear you had a good experience at our hotel while staying with us. I am delighted you found our facilities nice and clean and my staff being caring and friendly. Also, I'd like to let you know that we will be adding new healthy items to our breakfast in 2014.
Thank you for choosing us and please, stay with us again when traveling to Sunny Yakima.

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Reviewed November 28, 2013

Good location, clean, swimming pool & small gym. Friendly staff. Room was very large & comfortable. Not the latest decor but perfectly acceptable and all working.
If you want the next level up pay more across the road at the Holiday Inn, but if you want good value for money stay here

Stayed: November 2013, traveled on business
Thank Huw D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis G, Manager at Holiday Inn Express Yakima, responded to this reviewResponded November 29, 2013

Dear Huw D:
Thank you very much for providing us with your feedback, we really appreciated. I am very pleased you had a great stay at our hotel, I am happy you enjoyed your clean and comfortable room and enjoyed our wonderful pool. Thank you for recognizing my wonderful and caring staff.
Thank You!

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Additional Information about Holiday Inn Express Yakima

Address: 1001 E Staff Sgt Pendleton Way, Yakima, WA 98901-2585
Phone Number:
Location: United States > Washington > Yakima
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Yakima
Price Range: $111 - $190 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Yakima 2.5*
Number of rooms: 87
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Yakima Hotel! Ideally located near the heart of downtown Yakima, we are just one block from the Yakima Convention Center, with quick freeway access. The Holiday Inn Express Yakima is your 'Gateway to Wine Country', with numerous local wineries to choose from throughout our Valley. While staying at the Holiday Inn Express Yakima Hotel, you will enjoy our complimentary, expanded deluxe continental breakfast, featuring hot and cold food selections, such as omelets, biscuits and gravy, fresh fruits, cereals, and of course, our famous cinnamon rolls! This Yakima hotel will help maintain your exercise regime in our fitness center. Swim year round in our indoor pool or relax in our hot tub. Whether you are staying with us for business, pleasure, or both, you will find our free, wireless, high-speed Internet access convenient for any situation. Attractions near hotel: Yakima Convention Center, Yakima Valley Wineries, Yakima Sundome, Apple Tree Golf Course ... more   less 
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Also Known As:
Holiday Inn Express Yakima Hotel Yakima
Holiday Inn Yakima
Yakima Holiday Inn Express

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