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“Nice place”

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Holiday Inn Express Yakima
Ranked #12 of 24 Hotels in Yakima
Columbus, Ohio
Level 6 Contributor
202 reviews
145 hotel reviews
common_n_hotel_reviews_1bd8 271 helpful votes
“Nice place”
Reviewed January 18, 2014

General Manager helped change my room to the top floor. Clean, quiet. Breakfast Hostess spent more time talking to desk clerk than keeping the breakfast area clean and full. We stayed here in July 2012.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elphaba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis G, Manager at Holiday Inn Express Yakima, responded to this review, January 21, 2014
Dear Elphaba:
Thank you for the very much appreciated feedback, I am glad you had a good saty and you were able to stay in a room to your satifaction. I am sorry my Breakfast hostess wasm't as attentive as she shoul be bu I want to assure you this won't happen to our guests again, I passed this message along to my Breakfast hostess and she is aware of it.
Thank You for staying with us and we look forward to seeing you again in our wonderful hotel!
Sincerely,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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142 reviews from our community

Traveler rating
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    56
    27
    9
    7
See reviews for
33
25
7
55
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Oak Harbor, Washington
Level 4 Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed December 16, 2013

Stopped in here on my way through Yakima and it was everything we expected. Clean, well maintained with all the amenities you expect from a Holiday Inn Express. Nice location, just around the corner from the Convention Center. I’d recommend people stay here instead of the Red Lion that usually gets all the convention center business. I’ll be back.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GuyontheGo55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis G, General Manager at Holiday Inn Express Yakima, responded to this review, December 17, 2013
Dear GuyontheGo55:
Thank you so much for taking some of your valuable time to write a review about your recent stay with us. we always appreciate the feedback from our wonderful guests. I am so pleased that you enjoyed your stay, the cleanliness and all of the amenities we offer, we look forward to seeing you again
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Seattle, Washington
Level 3 Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed December 6, 2013

Nice clean, tidy and well run operation at a reasonable value. Everything worked well, including the pool, small exercise room, wi-fi, etc. Friendly folks and all around fine place. Breakfast could be better, but again it was quite adequate. We'll be back.

  • Stayed November 2013, traveled with family
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank promomomo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis G, General Manager at Holiday Inn Express Yakima, responded to this review, December 9, 2013
Dear Promomomo:
Thank you so much for your wonderful review, I am very happy to hear you had a good experience at our hotel while staying with us. I am delighted you found our facilities nice and clean and my staff being caring and friendly. Also, I'd like to let you know that we will be adding new healthy items to our breakfast in 2014.
Thank you for choosing us and please, stay with us again when traveling to Sunny Yakima.
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Llanellen, Abergavenny
Level 6 Contributor
153 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed November 28, 2013

Good location, clean, swimming pool & small gym. Friendly staff. Room was very large & comfortable. Not the latest decor but perfectly acceptable and all working.
If you want the next level up pay more across the road at the Holiday Inn, but if you want good value for money stay here

Stayed November 2013, traveled on business
Helpful?
Thank Huw D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis G, Manager at Holiday Inn Express Yakima, responded to this review, November 29, 2013
Dear Huw D:
Thank you very much for providing us with your feedback, we really appreciated. I am very pleased you had a great stay at our hotel, I am happy you enjoyed your clean and comfortable room and enjoyed our wonderful pool. Thank you for recognizing my wonderful and caring staff.
Thank You!
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Lakewood, Washington
Level 3 Contributor
10 reviews
4 hotel reviews
Reviewed November 19, 2013

Clean, friendly and very affordable. They had evening activities for guests as well. Gym and pool were very clean and well-maintained. Good breakfast in the morning and complementary newspaper delivered to your room each morning. Will stay again!

Stayed September 2013, traveled on business
Helpful?
Thank Nicvree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis G, General Manager at Holiday Inn Express Yakima, responded to this review, November 21, 2013
Dear Nicvree:
I am so pleased to know you had a great experience while staying with us. I am happy you enjoy our pool and gym and you were pleased with our cleanliness and evening activities, my staff and I will keep working hard to always provide service of quality, We care about our guests very much and it is our goal to keep being a great hotel guest love.
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Seattle, Washington
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 5, 2013

Kind of an up and down experience. First there was a dirty towel in our sink when we checked in. Then an hour into our stay, the toilet wouldn't flush and we had to move to a new room. The good piece of this is that we filled out a comment card and the manager e-mailed the next day saying that an adjustment had been made to our credit card to compensate us for the inconvenience. Breakfast in the morning was more than adequate, well prepared and the woman who was staffing the room was very efficient and helpful.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Oceanlover5343
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis G, General Manager at Holiday Inn Express Yakima, responded to this review, September 6, 2013
Dear Oceanlover5343:
Thank you so much for taking some of your valuable time to provide your feedback about your stay in our property. I want to apologize again for the inconveniences you've experienced in our hotel during your stay, I want to assure you we addressed those issues to my Housekeeping and Maintenance department. I am delighted you are satisfied with our response toward your concerns. Also, I am very happy to hear that your breakfast experience was great, we will continue on our efforts to keep improving and keep being a great hotel guests love.
Sincerely,
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Canada
Level 4 Contributor
45 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed September 3, 2013

The hotel was in a quiet street behind one of the main streets of Yakima.
All employees were excellent. The room was clean except for the strong smell of perfume as you entered. It seem to be just at the door as you entered the room. Not sure if it was the last customers spill perfume bottle of the hotel own spray.
Had a good night sleep, had a good breakfast. We even used the whirl pool and pool who were very clean.
I would stay again at this property

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alwaysinasuitcase
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luis G, General Manager at Holiday Inn Express Yakima, responded to this review, September 6, 2013
Dear alwaysinasuitcase:
Can't thank enough when my guests provide their feedback about their stay, I am very happy you had a nice stay and you love our cleanliness and the quietness of the hotel and also enjoying our whirlpool that is open 24 hours for the convenience of our guests who arrived late at the hotel. Also, I am happy to hear your feedback about my employees, I pass this along to them because I want them to know our guests appreciate their efforts.
Thank you so much and when coming to Yakima, choose us as your lodging destination.
Thanks,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Yakima

Property: Holiday Inn Express Yakima
Address: 1001 S Sgt. Pendleton Way, Yakima, WA 98901
Phone Number:
Location: United States > Washington > Yakima
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Yakima
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Yakima 2.5*
Number of rooms: 87
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Yakima Hotel! Ideally located near the heart of downtown Yakima, we are just one block from the Yakima Convention Center, with quick freeway access. The Holiday Inn Express Yakima is your 'Gateway to Wine Country', with numerous local wineries to choose from throughout our Valley. While staying at the Holiday Inn Express Yakima Hotel, you will enjoy our complimentary, expanded deluxe continental breakfast, featuring hot and cold food selections, such as omelets, biscuits and gravy, fresh fruits, cereals, and of course, our famous cinnamon rolls! This Yakima hotel will help maintain your exercise regime in our fitness center. Swim year round in our indoor pool or relax in our hot tub. Whether you are staying with us for business, pleasure, or both, you will find our free, wireless, high-speed Internet access convenient for any situation. Attractions near hotel: Yakima Convention Center, Yakima Valley Wineries, Yakima Sundome, Apple Tree Golf Course and the Seasons Performance Hall. The Holiday Inn Express Yakima. Stay Smart. ... more   less 
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Also Known As:
Holiday Inn Express Yakima Hotel Yakima
Holiday Inn Yakima
Yakima Holiday Inn Express

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