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“January 2014 stay”

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Best Western Woodland Inn
Ranked #2 of 3 Hotels in Woodland
Pomeroy, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“January 2014 stay”
4 of 5 bubbles Reviewed February 1, 2014

Room was comfortable and staff was very polite. Breakfast sausage was not good. Rest of breakfast offerings were fine. Room was clean. This is a hotel that easy to access from I-5. The staff in the evening and the morning were both very polite and helpful.


  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rhonda O, Public Relations Manager at Best Western Woodland Inn, responded to this review, February 26, 2014
Dear John B,

Thank you for taking the time to post a comment online! I have shared your comments with my staff, and join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

Kind Regards,

Rhonda
General Manager
Choice Hotels
360.225.1000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

111 reviews from our community

Traveler rating
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    40
    19
    10
    12
See reviews for
39
32
7
14
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • French first
  • Any
English first
Yakima, Washington
Level Contributor
89 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed January 16, 2014

After a very long work day, including many hours on the road, my colleague and I were looking forward to our stay @ QI&S (after other stays within that hotel chain). Check-in proved to be "interesting" because our requested room (away from traffic) turned out to be adjacent to the office at the front of the hallway through which all guests in that section would've passed. When I questioned that location, the clerk changed our room to one at the end of the hallway located at the foot of the stairway to the 2nd floor by an outside door. Puzzling room change, and the location still had noise from foot traffic. At least the quality of the room was good, including comfy beds and space for both of us to independently take care of job related paperwork, etc. Breakfast crew was behind in monitoring quantity of both food and beverage items, also cups. Many guest had to wait around for coffee, sausage gravy and biscuits.

Room Tip: 2nd floor might be quieter than 1st; however, keep in mind there is no elevator if you have heavy an...
See more room tips
  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank asis76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rhonda O, General Manager at Best Western Woodland Inn, responded to this review, January 18, 2014
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again.


Sincerely,

Rhonda
General Manager
Choice Hotels
360.225.1000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surrey, Canada
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed December 1, 2013

I have stayed at this hotel for a total of 7 nights over the period of a couple of months. The rooms could use a bit more light but overall they were clean and spacious. The staff were very pleasant and wonderful. The breakfast consisted of some gluten-free options such as; hard boiled eggs, gluten-free yogurt, fresh fruit, juices, coffee & tea. Both visits I asked if they could turn the heat up in the pool because it was too cold and not comfortable for swimming, but they said they could not. I would return but am sad I can't get use to the temp in their pool.

  • Stayed November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Linda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rhonda O, General Manager at Best Western Woodland Inn, responded to this review, December 10, 2013
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

Thank you so much for your business and we look forward to seeing you in the future.

Kind Regards,

Rhonda
General Manager
Choice Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mn
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed October 22, 2013

Was in Portland and decided to visit the Mt. St. Helens area so I ended up in this small town basically on the edge of the mt. Stayed in this hotel for only one night but could have stayed longer as it was just fine. Everything you need such as pool, clean, helpful staff, etc. The price was right also. Only thing they did not offer was a restaurant but they did have a free breakfast if you wanted.

Room Tip: I like the upper floors but on the pool end.
See more room tips
  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cancun-or-Busts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rhonda O, General Manager at Best Western Woodland Inn, responded to this review, December 10, 2013
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Rhonda
General Manager
Choice Hotels
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 2, 2013

Our car broke down in Woodland and we were stranded for several days. The front office staff to the housekeepers were very kind and helpful. The breakfasts were varied and as good as a restuarant. When were picked up by the rental car company the two front desk clerks were at the front door to wave goodbye. Just like leaving friends. We would highly recommend this Quality Inn!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jkracow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rhonda O, General Manager at Best Western Woodland Inn, responded to this review, October 4, 2013
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,

Rhonda
General Manager
Choice Hotels
360.225.1000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chilliwack, Canada
1 review
1 of 5 bubbles Reviewed September 30, 2013

When we checked in they knew there was a problem with the hot water but we were not notified about it. We called the desk and they said maintenance was working on it. The next morning there was still no hot water and they could not guarantee that it would be fixed that day so we checked out and found another hotel for the 2nd night.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank CCChwk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rhonda O, General Manager at Best Western Woodland Inn, responded to this review, October 2, 2013
Dear Linda,


On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.


Sincerely,

Rhonda
General Manager
Choice Hotels
360.225.1000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed August 12, 2013

We stopped over at this motel near Vancouver and its a great spot for a rest. Nice swimming pool (although the jacuzzi switches appear to be broken right now). There is a nice grassy area fenced on three sides to run a well behaved dog if needed. Basic breakfast is served in the lobby. This hotel fills up on most Friday nights, so be sure to book ahead if you can. The Oak Tree Restaurant just down the street has some really good food. Try their cinnamon roll if you can - its amazing!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SeattleVisitor1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rhonda O, General Manager at Best Western Woodland Inn, responded to this review, August 13, 2013
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay.

We are looking forward to providing you the same pleasant accommodations and service the next time you are in town.

Kind Regards,

Rhonda
General Manager
Choice Hotels
360.225.1000
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Woodland Inn

Property: Best Western Woodland Inn
Address: 1380 Atlantic Ave, Woodland, WA 98674-8457 (Formerly Quality Inn & Suites)
Phone Number:
Location: United States > Washington > Woodland
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Woodland
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Woodland Inn 2.5*
Number of rooms: 51
Official Description (provided by the hotel):
Welcome to Best Western: Woodland Inn, we are located in heart of Woodland, remodeled property with a lot of modern touch in the lobby and the room. As you enter our lobby you are welcomed by modern yet contemporary atmosphere, with stone work and functional lobby where you and your friends/family can hang out. Our rooms are completely remodeled as well with number of amenities making your stay as enjoyable as possible. We are slightly off the main road therefore the freeway noise is very minimal. We offer truck/RV parking on our property free of charge. Should you have any questions our friendly and knowledgeable staff can assist you, including recommendation of things to do and places to eat. ... more   less 
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Also Known As:
Woodland Hotel Woodland
Woodland Inn And Suites
Best Western Woodland
Woodland Best Western

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