The cabin was great, the location is fantastic, but the office staff was un-professional and it took a very long time to check in (The desk clerk was sleeping on a couch in the lobby when we arrived). We were charged more than the quoted rate (which they finally fixed). We stayed for 3 nights and did not have any housekeeping service. The recreational equipment for rent was not available yet this year (July 24). There was seldom anyone in the office to get information from or help with issues. I probably would not stay here again because of the poor customer service. Too bad, it is a great get away destination.
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- Also Known As:
- River Run Hotel Winthrop