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“Returning...again - we love it!” 5 of 5 bubbles
Review of Sun Mountain Lodge

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Sun Mountain Lodge
Ranked #4 of 8 Hotels in Winthrop
Certificate of Excellence
Marysville, Washington
Level Contributor
4 reviews
“Returning...again - we love it!”
5 of 5 bubbles Reviewed August 28, 2013

My family has great memories from Sun Mountain Lodge:
2005 - Bought our kids and snowshoed. Yummy dinner & kids made a fort with cushions from bed. Our daughter went out to the hot tub while it was snowing = magical.
2008 - Family stayed again and skied at nearby Loup-Loup =fun.
2012 - My husband and I stayed for our 20th anniversary and they upgraded our room. The breakfasts were complimentary/wonderful and dinner was outstanding! = retreat.
2013 - Spring: Brought the family again with a reluctant teenager in tow. I told him the ice cream alone was worth the drive. He agreed and was smiling by the end of the day. Excellent service in the sport shop when renting a mountain bike = culinary treat.
Fall: We are returning with another couple = looking forward to it!

Room Tip: Our family of four slept comfortably. Twice we've had the lodge rooms with a king bed and 2 twin...
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  • Stayed May 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Alisa R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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485 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (149)
Date | Rating
  • English first
  • German first
  • Any
English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed August 27, 2013

It took over 1 hour to be seated and 30 minutes for breakfast. They provide a coupon for breakfast as part of our stay but don't staff for it. Food was subpar since cooks were overwhelmed. Waitress did her best but the hotel needs to better manage their resources if they want to keep bragging about the restaurant.

  • Stayed August 2013
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank seatttletraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrianCharlton, General Manager at Sun Mountain Lodge, responded to this review, August 28, 2013
I appreciate your review and sincerely apologize. We certainly did get backed up. We served over 200 breakfasts. We staffed accordingly but Murphy's Law took over. By 09:30 we had very few people come down to dine, then we just were slammed from that point forward. Rather awkward - it is not often so many show up at about the same time. One waitress logged just over 5 miles of running back and forth to the kitchen in a two hour period! I hope you will try us again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle
Level Contributor
44 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed August 26, 2013

My wife and I visited Sun Mountain Lodge for the first time in August for three nights. We stayed in a Mt. Robinson room which was extremely nice. The bed, furnishings and whirlpool tub are worth the extra money. The resort was a nice quiet retreat during out stay. We went into town one afternoon for lunch but otherwise ate in the bar/grill. We did splurge one evening and dined in the restaurant. It was nice, but pricey. Breakfast in the dining room was excellent.

The trail system around the lodge provides good walking and hiking. The folks in the activity center pointed out a couple of good hikes that we walked. Hike early - it gets hot in the afternoon. Mosquite spray is also a good idea.The bugs were not bad, but the trails go by ponds, streams and a lake which always are home to a few bugs.

The Lodge website tauts a wine cellar. It's worth asking to see the room to see the polar bear. But, we were told the wine cellar is only open to events by reservation. While the wine steward visited our table during dinner in the dining room, he was not real helpful and quickly suggested the house wine and never returned.

While the front line staff was universally very helpful, the two times our questions required a response from a manager, we never heard from management. This was disappointing.
The rooms were clean and the daily maid service was excellent. The rooms have refrigerators which makes it easy to save a little by buying a few things in Winthrop.

One very nice thing was the lodge called our home the morning we were leaving to drive from Seattle to inform us the North Cascades Highway was closed. It's a spectacular drive when open. Mud slides resulted in a few days closure, which just happened to be during our trip.

Despite a few minor annoyances, we had a great time and will certainly return sometime.

Room Tip: The Mt. Robinson rooms are excellent! We took others' advice and waited for a second floor room...
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  • Stayed August 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Bill D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrianCharlton, General Manager at Sun Mountain Lodge, responded to this review, August 28, 2013
Thank you so much for your very kind review. Would you mind sharing with me to whom you made requests for management responses? It disturbs me that no one approached me to reply to you, for which I sincerely apologize.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodinville, Washington, United States
Level Contributor
69 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed August 26, 2013

Sun Mountain Lodge is located on top of an open ridge with views down the length of the Methow Valley to the North Cascades and Pasyten Wilderness, beyond. Sitting in the hot tubs at sunset is an experience not to be missed.

We saw dozens of deer, including fawns, and plenty of grouse on the property.

The food is fantastic and the service is great all around. I especially wanted to note that I messed up my reservation through Expedia and selected the wrong weekend (my fault entirely) and Sun Mountain found us a room and made sure I didn't double-pay. Everyone was friendly and understanding.

They also allowed us to sleep five in a room (three small children) which was great.

My wife and daughter took a private horseback riding lessons, which they loved.

Room Tip: The Robinson-Gardner pool is much quieter and more peaceful.
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  • Stayed August 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank PLCallo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washougal, Washington
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed August 24, 2013 via mobile

My wife and I spent 3 nights at Sun Mountain Lodge right before 4th of July. This was our first time in the Methow Valley, a place I had long wanted to go to. The location, setting and scenery are just spectacular. For that alone, I will return. The lodge is well maintained, the service excellent, and it never felt crowded. It is close enough to Wintrop and Twisp to make side trips, but secluded enough that it makes a great place all to itself.

We only had breakfast in the main dining room (food was good), so can't comment on dinner fare. The service here was at times slow and there were new employees being trained which was fine but made things a little disjointed - everyone was however very friendly). We did have one dinner in the bar & grill (good food, no reservation needed, and will save you money over the dining room).

The room was clean, comfortable and had plenty of space. The lodge theme was fine, but it felt a bit dated and my opinion is an update is in order.

I also used the lodge trail system twice to get mountain biking in. The system is extensive and uncrowded. You can ride right from the lodge. There is a lot of variety so you don't have to repeat a trail. I would also return just for the trails (good for hiking also).

Another good thing is the place seemed kid friendly. I would not have expected that, and would not hesitate to bring our kids. I also expected the guests to be by and large older but that also was not the case. It was a good mix.

If you chose to stay here and are looking for good coffee, food/beer and want to get away I highly recommend Blue Star Coffee and Twisp River Brewing, both in Twisp. The food at the brewery is very good, as of course is the beer. The Old School House Brewery in Winthrop is good also, but the food is not of the same caliber in my opinion.

  • Stayed July 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
5 reviews
4 hotel reviews
4 of 5 bubbles Reviewed August 21, 2013

Sun Mountain Lodge must be included in the top tier of resorts in Washington State or the Northwest for that matter. Our first night we ate in the dining room, which was delightful - world class cuisine with an unsurpassed view looking up and across the Methow Valley right at sunset. All three of the days we hiked one or more of the trails in the network right around the lodge - through open meadows and pine and aspen forests. We took advantage of the summer package special, which helped make our stay affordable. The staff was exceptionally friendly and helpful. The only negative, over which the resort had no control, was the North Cascades highway was closed due to several major landslides, which added miles and hours to travel to and from. That wasn't so bad, but we missed the experience of seeing the rugged North Cascades in their splendor.

  • Stayed August 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jay L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed August 16, 2013 via mobile

We traveled here for our 25th anniversary, and couldn't have been happier with the hotel facility (we had mixed experiences with the restaurants, however). The greeting was warm, and efficient. Our room overlooking the mountains was clean, comfortable, and nicely air conditioned from the August heat. We were very glad, however, that we also had the option to turn off the a/c and open the screened windows to enjoy the pleasant evening air overnight. The view was breath-takin from all over the hotel and property.

We particularly enjoyed Kevin, the activity director, who always had a hike or activity suitable for a couple in our 60s. He arranged a wonderful early morning bird walk with a vey knowledgable local birder (and resort staff member). Free! Saw a good number of species ranging from woodpeckers to ducks to songbirds and flycatchers. Very worthwhile!

The staff in the small store was also very helpful. I ended up buying a swimsuit, very attractive and well made, and not overpriced. The front desk opened the store up for me early on the morning of my bird walk, so I could get a cold bottle of water to take with me.

Afternoons at the pool were very enjoyable, and poolside drink service was always available and quick.

We plan to return! For comments on the restaurant, see my review there.

Stayed August 2013, traveled as a couple
Helpful?
1 Thank VAMom54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sun Mountain Lodge

Property: Sun Mountain Lodge
Address: 604 Patterson Lake Rd, Winthrop, WA 98862
Phone Number:
Location: United States > Washington > Winthrop
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 8 Hotels in Winthrop
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sun Mountain Lodge 3.5*
Number of rooms: 112
Reservation Options:
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Also Known As:
Sun Mountain Hotel Winthrop
Sun Mountain Resort
Sun Mountain Winthrop

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