If I could give no stars, I would. The place is a joke. Yes, the location is fantastic, but it would be better experienced sleeping in the car.
We asked for a window table in the restaurant and we were told one would be ready in 45 minutes, evn though there were empty tables right then that were "reserved" (one table stayed empty the whole time). We decided to sit inside with no view instead of waiting. AND THEN we waited an hour for food, after being ignored when we sat down, and the food tasted terrible. Our complaints were ignored. When we left checkout were rude. Paint was peeling in the room and the bathroom didn't look like it had been updated for 10 years. At more than $300, it made us feel sick that we'd wasted our money. The so-called five star reviews here are amazing. It makes my husband and I think those people don't stay in hotels very often, or have money to waste, so avoid this place at all costs until they renovate and hire some staff without attitude.
- Official Description (provided by the hotel):
- A Resort For All Seasons Inspired by the enduring beauty of nature, Sun Mountain Lodge reflects harmony with its surroundings down to the last detail. Whether you’re looking for refined elegance or a rugged wilderness experience, a place to come together with the family or a romantic getaway, thrill-of-a-lifetime recreation or quiet reflection, or perhaps that rarified place where business and pleasure do mix, Sun Mountain Lodge is poised to exceed your expectations. Guestrooms feature either stunning views of the North Cascades or sweeping territorial views of the Methow Valley and the National Forest. All of our guestrooms are tastefully appointed with original artwork and hand-crafted wood furniture made by local artisans. A reverence for creating delicious food underscores every aspect of the dining experience at Sun Mountain Lodge. ... more less
- Reservation Options:
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- Also Known As:
- Sun Mountain Hotel Winthrop
- Sun Mountain Resort
- Sun Mountain Winthrop