Spent the weekend with family for our nieces wedding. The facility is very nice, rooms are clean. We did have a problem with the elevator and we were stuck for 20 mins while the local fire dept opened the elevator door. Staff did not hear the alarm and did not seem to care that the event had happened. Our 2 bedroom suite at $300+ per night was not cleaned during our 2 day stay, no effort was made to accommodate our schedules. It didn't seem like any management was available. The front desk does not answer the telephone, we had to keep calling just to set up the reservations, well it wasn't any better when we were there. They actually told one of us that they don't answer the phone when they are busy.
The hotel is beautiful and I would stay again, I think the new management needs to get their act together soon.
- Official Description (provided by the hotel):
- Visit Chateau Westport on your next trip to the Cranberry Coast and enjoy miles of uninterrupted beaches, bird watching, clamming and fishing. We offer the only Indoor Heated Pool, many units with kitchenettes, as well as ocean views. 2 Conference rooms available for rent. Complimentary Continental Breakfast is included with stay. We are a dog friendly hotel with limited dog rooms available. A small fee applies to these pet rooms. Please call directly to book pet rooms. ... more less
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- Also Known As:
- Chateau Westport Hotel Westport
- Chateau Hotel Westport
- Westport Chateau Hotel