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“Clean and comfortable, great for Mission Ridge trips”

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Holiday Inn Express Wenatchee
Ranked #6 of 15 Hotels in Wenatchee
Certificate of Excellence
Reviewed March 11, 2010

We stayed here during a weekend trip to ski Mission Ridge. Perfect for what we needed: a clean place to shower and sleep, close to dining options and the mountain. Don't know what the going room rates are as we booked last-minute through Hotwire (so our rate was discounted). The complimentary hot breakfast was quite adequate as a pre-ski meal. The place is busy, though, so don't expect to get a table; just take your food back to your room. Also, the sound insulation isn't terrific between the halls and rooms, so if you're a light sleeper, you might be disturbed by the sounds of other guests at any hour of the night.

  • Stayed: January 2010, traveled as a couple
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Thank CTroubadour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hieapple, Front Office Manager at Holiday Inn Express Wenatchee, responded to this reviewResponded August 23, 2010

We are glad to have accomodated your needs. We do regular maintenance on property and rooms to keep everything nice and clean so thank you for noticing. I apologize breakfast seating was full and inconvenient. On busy weekends, we now open one of our meeting rooms for extra seating so thank you so much for the feedback, it is greatly appreciated! Also, if you ever want to hit the slopes earlier than the start of breakfast we offer breakfast bags so you won't leave hungry! Sorry to hear the sound was a problem for you, we try our best in placing light sleepers in a quiet area of the building. Please let us know upon your return so we can accomodate you in that aspect and give you ear plugs as well if need be.
Sincerely,
Joseph Rainey

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212 - 218 of 248 reviews

Reviewed March 9, 2010

Spent 2 night first part of March at this property. We traveled with a high school team and had a wonderful stay. Staff were the best and helped us with any need. Rooms were very comfortable, large and clean. Breakfast was okay in lobby.
The kids had a great time in the indoor pool and computer room.

  • Stayed: March 2010, traveled with family
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1  Thank Monilad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hieapple, Front Office Manager at Holiday Inn Express Wenatchee, responded to this reviewResponded August 23, 2010

Thank you for your feedback regarding your trip to Holiday Inn Express. I am pleased to hear you had a wonderful stay. We get a lot of teams lodging here and I'm happy to know everything was to your satisfaction and the staff was the "best". We have recently remodeled all the rooms and it's so rewarding when a guest notices and is comfortable here. We strive to make sure our guests are at ease as much as possible. Hope to see you again soon!

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Reviewed February 12, 2010

My Husband and I stayed in a suite during our Christmas vacation to the area. We were extremely impressed with the coustomer service. Trisha and Joseph went above and beyond to make our stay a good one. We have stayed in many hotels and found that good customer service is hard to find. That is not the case at the Holiday Inn in Wenatchee. We will definitely be coming back.

  • Stayed: December 2009, traveled as a couple
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Thank rvbcldud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hieapple, Front Office Manager at Holiday Inn Express Wenatchee, responded to this reviewResponded August 21, 2010

Thank you for taking the time to express your customer satisfaction. Our mission statement is "Impress Guests" and it sounds like we did just that with you. The customer service from Trisha and the rest of the team is truly exceptional which makes the environment here a step above! We look forward to your return and impressing you again!

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Reviewed February 9, 2010

Great Holiday Inn Express

The staff in the breakfast room were overwhelmed. The breakfast food quality was somewhat lower than other HIE's. The food seemed second quality or lowest price possible.

The staff was great. Good room. Everything worked and was clean.

  • Stayed: December 2009, traveled as a couple
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Thank BCtraveler44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hieapple, Front Office Manager at Holiday Inn Express Wenatchee, responded to this reviewResponded August 18, 2010

Thank you for posting a review. I appreciate any feedback to help serve our guests and I apologize you were not impressed with the breakfast food quality and will try to improve that in the future. On busy weekends, we now have 2 staff members helping with breakfast so that everything runs a lot smoother. Again, thanks for the feedback and I look forward to seeing you again in the future!

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Reviewed February 4, 2010

This hotel is very business friendly and very welcoming. The staff was very nice and helpful especially Trish who was PHENOMENAL. I will defiantly stay here any time I go to Wenatchee.

  • Stayed: February 2010, traveled on business
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Thank AFGrady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hieapple, Trisha, Front Desk & Joseph Rainey, Front Office Manager. at Holiday Inn Express Wenatchee, responded to this reviewResponded February 10, 2010

Mr. Grady,
Thank you for all the wonderful comments, I really appreciate them. It was truly a pleasure having you stay with us. We hope to see you & your wife soon for that ski trip.

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Reviewed December 15, 2009

This staff is outstanding. They really went out of there way to make you feel at home. it snowed last night, and by the time i went to my vehicle they where brushing the snow off. breakfast was great and if you had any problems they were quick to resolve. this staff is outstanding.

  • Stayed: December 2009, traveled on business
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Thank i2r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hieapple, Front Office Manager at Holiday Inn Express Wenatchee, responded to this reviewResponded August 21, 2010

Mario,
It was a pleasure having you stay with us and you're welcome back any time you're in Wenatchee, even if it's just to stop and say hi! My extraordinary team here is eager to please, super friendly and a wonderful team to work with. We take the next step in getting to know our guests upon check in so when you check out you leave as family. We miss you already and the Manager's Reception is just not the same without you and your team!

Sincerely,
Your Family at the Holiday Inn Express

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Reviewed November 26, 2009

All the people were wonderful and helpfull, rooms clean and comfortable.
Trish handled my reservations and was just great to deal with.

Thank You for Your hospitality,

Ed

  • Stayed: November 2009, traveled on business
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1  Thank gdtr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hieapple, Front Office Manager at Holiday Inn Express Wenatchee, responded to this reviewResponded August 21, 2010

Thank you for your thoughtfulness and your review of us, it really means a lot. Trisha is such a wonderful person to work with and we love having her on our team. It meant a great deal for you to leave positive feedback for her & put a huge smile on her face. We look forward to your return and Happy Holidays!

Sincerely,
Joseph Rainey

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Additional Information about Holiday Inn Express Wenatchee

Address: 1921 N Wenatchee Ave, Wenatchee, WA 98801-1053
Phone Number:
Location: United States > Washington > Wenatchee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 15 Hotels in Wenatchee
Price Range: $134 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Wenatchee 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
The Holiday Inn Express Wenatchee Hotel is located in the Apple Capital of the World and is a convenient stop on the Cascade Loop Scenic Highway. This charming 90 room Wenatchee hotel is nestled in the hills of the Eastern Cascades, with the Columbia and Wenatchee Rivers within walking distance of the hotel via the Apple Capital Loop Trail. Also near our Wenatchee hotel is Mission Ridge Ski Resort; Wenatchee Valley Museum and Cultural Center; Liberty Orchards, Aplets and Cotlets Candy Kitchen; many Wenatchee and Columbia Valley Wineries; Leavenworth Bavarian Village and Lake Chelan. Our Wenatchee hotel offers Ski packages for Mission Ridge and tickets are also good for Stevens Pass. While you stay with the Holiday Inn Express Wenatchee, enjoy an award winning breakfast, served each morning with a variety of foods to satisfy any appetite. After your long day of work or play in the Wenatchee Valley come back to our hotel and enjoy the heated indoor pool and hot tub. Cookies are served every evening and we offer a manager reception three nights per week year round. Keep up with your work out routine in our 24-hour fitness room or access the Apple Capital Loop Trail for a walk, jog or run. The entire hotel is equipped with wireless Internet, but if you don t have a laptop we do have a business center that is equipped with computers, printers, copier and fax machine for all your business needs. ... more   less 
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Also Known As:
Holiday Inn Express Wenatchee Hotel Wenatchee
Wenatchee Holiday Inn Express
Holiday Inn Wenatchee

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