We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

“Enjoyable” 4 of 5 bubbles
Review of Holiday Inn Express Wenatchee

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Holiday Inn Express Wenatchee
Ranked #4 of 16 Hotels in Wenatchee
Certificate of Excellence
Anatone, Washington
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Enjoyable”
4 of 5 bubbles Reviewed November 13, 2012

Outstanding customer service!! Everyone was very friendly and accomodating. We had the jacuzzi suite on the 2nd floor, it was a large room and very comfortable. We found the king size bed to be very comfortable. The breakfast was one of the better "free" breakfasts and the kitchen/dining area was clean. The only negative feedback is when I touched the brown blanket across the bottom of the bed it had a dried "hard" spot on it so we just took it off the bed.

Room Tip: If you go for the jacuzzi suite ask for one the 3rd or 4th floors, we had a great view of the roof a...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Stacy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

233 reviews from our community

Traveler rating
    107
    87
    24
    9
    6
See reviews for
78
60
13
48
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • English first
  • German first
  • Any
English first
Cochrane
Level Contributor
106 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed October 16, 2012

Not too much to add to other comments. There was 3 couples on motorcycles and we all enjoyed our stay. Friendly staff, clean rooms, comfortable beds, nice pool, very good breakfast. There are restaurants close by but we chose to go downtown which was a cheap cab ride. One of the best values on our 14 day road trip. Would certainly go back.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank out4goodtimes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yakima, Washington
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed October 16, 2012

We stay in the Wenatchee Holiday Inn Express at least twice a year. We've only had one problem while staying here in the past. The heat didn't work, so they tried to fix it, but couldn't. We then switched rooms and everything was fine. They even put a discount on our bill for the inconvenience. They have nice, clean, updated rooms. There's a pool and hot tub that are both well maintained and have always been at the correct temperatures. There are cookies and milk offered in the evening and a fairly big selection for the continental breakfast. Also, there is a Wendy's, Mexican restaurant and Starbucks in the same parking lot. I recommend becoming a member of the Priority Club. We earn points every time we stay towards a free night, and the kids love getting a bottled water and bag of goodies when we check in. I always feel at home there and plan to return!

  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Penny3711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Enumclaw, Washington
Level Contributor
64 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed September 15, 2012

I must compliment the staff at the Wenatchee Holiday Inn Express this last week. The Wenatchee area was surrounded by MULTIPLE forest fires causing the whole city to be engufed in heavy smoke for the week I was there.

The unfortunatly the fires caused most of the hotels to be fully filled up with fire crews, news media, people evacuated from their homes, all in addition to the regular prebooked travelers.

The staff was constantly upbeat, friendly and professional. I observed them assist some people who did not have previous reservations trying to find places to stay even at other hotels.

THIS SHOWS THE TRUE CUSTOMERS FIRST SPIRIT OF THIS STAFF BY PUTTING PEOPLE FIRST EVEN IF IT MEANT SENDING THEM TO A COMPETITER...

With people stressed out, tierd, feeling ill due to the smoke. This staff was awsome and did a great job and did not let it affect the great customer service Holiday Inn is known for.

I will be back. THANKS

Room Tip: The rooms on the back side are a little quieter.
See more room tips
  • Stayed September 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lmm1174
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte M, General Manager at Holiday Inn Express Wenatchee, responded to this review, October 16, 2012
Thank you so much for writing such a nice review for our hotel and staff. The fires were definitely an unexpected occurrence and caused a great deal of stress upon many. At the Holiday Inn Express Wenatchee our motto is "Impress Guests" and we strive to do so in every way and in every situation. It is so nice to hear that our efforts of our truly caring staff do not go unrecognized.
Thank you for choosing the Holiday Inn Express Wenatchee. We look forward to seeing you in the future and hopefully with no fires or smoke.

Sincerely,

Charlotte Mayo
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed September 4, 2012

This was my second year in a row stay at HIE in Wenatchee. My stay was uneventful and pleasant. It's a pretty good location and one of the best hotels in town. I enjoy that I can walk to Starbucks each morning to go along with my cinnamon roll from the hotel. Thank you for recognizing my traveler status and helpful attitudes with any questions I had.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Groupeventplanner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte M, General Manager at Holiday Inn Express Wenatchee, responded to this review, October 16, 2012
Thank you for taking the time to write a review, we greatly appreciate it. It was nice to hear you enjoy your time with us and continue to choose us for your hotel needs. I have to agree having Starbucks near by has been amazing. Thank you once again for choosing the Holiday Inn Express Wenatchee and we look forward to seeing you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed September 3, 2012

Reasonable price, nice room layout, very comfortable bed, generous complimentary breakfast, ample parking and warm staff. Our Labor Day stay was "excellent" with me. (The hallway carpet pattern is too busy is the worst I've got.) Particularly enjoyed the close proximity to the riverfront park for a very long morning walk.

Room Tip: 321's view is of the Dumpsters below. The early morning garbage pick-up was a brief bother. Ch...
See more room tips
  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Jules J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte M, General Manager at Holiday Inn Express Wenatchee, responded to this review, September 4, 2012
First of all thank you for taking the time to complete an online review. I am happy to hear you enjoyed your stay with us and were able to visit the riverfront park and walking trail. I also wanted to tell you that we are always updating our hotel and the hallway carpet is already scheduled to be replaced this next spring. We hope you will continue to choose us for all future reservations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 bubbles Reviewed August 30, 2012

Buyer Beware!

I don't think I've ever given a one star review for a business before but this one is deserved.

I made my hotel reservation through American Airlines credit card booking and fully paid through that booking agent a month prior to my stay. Upon arrival I showed my reservation and receipt to the front desk and got my keys. So far so good.

When I got home I checked my credit card statement and the hotel charged my card for $120 although I had already paid for my booking!

I had already paid for the reservation through the airlines website and had my receipt. The charge cleared my credit card statement last month and yet the hotel charged me again upon my stay.

This is not acceptable. I contacted my credit card company and told them what happened. If I had never checked my statement (which of course I do) I would have paid twice for the night. I wonder how many other people have been double-charged.

If you stay here and book through an agent rather than the hotel directly, CHECK YOUR STATEMENT!

As far as the actual stay, it was fine. I would give them an a-okay 3 stars. $125 was what I paid through the American Airlines booking site for 1 night with 2 queen beds so it was reasonable. It is Wenatachee, after all.

Downers: thin walls, mini fridge had a bad odor coming off of it like bad cheese. It didn't appear to be dirty or have old food in it but it smelled.

I would not stay here again! I am going to call the hotel and tell them how unhappy I am.

  • Stayed August 2012, traveled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
Helpful?
Thank NorthwestGirl2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Wenatchee hotels
0.9 mi away
Comfort Suites
Comfort Suites
#1 of 16 in Wenatchee
4.5 of 5 bubbles 475 reviews
0.1 mi away
La Quinta Inn & Suites Wenatchee
2.0 mi away
Coast Wenatchee Center Hotel
Show Prices
Show Prices
Show Prices
0.3 mi away
SpringHill Suites Wenatchee
1.2 mi away
BEST WESTERN Chieftain Inn
BEST WESTERN Chieftain Inn
#5 of 16 in Wenatchee
4.0 of 5 bubbles 481 reviews
1.4 mi away
Comfort Inn Downtown Wenatchee
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Wenatchee? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Wenatchee

Property: Holiday Inn Express Wenatchee
Address: 1921 N Wenatchee Ave, Wenatchee, WA 98801-1053
Phone Number:
Location: United States > Washington > Wenatchee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 16 Hotels in Wenatchee
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Wenatchee 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
The Holiday Inn Express Wenatchee Hotel is located in the Apple Capital of the World and is a convenient stop on the Cascade Loop Scenic Highway. This charming 90 room Wenatchee hotel is nestled in the hills of the Eastern Cascades, with the Columbia and Wenatchee Rivers within walking distance of the hotel via the Apple Capital Loop Trail. Also near our Wenatchee hotel is Mission Ridge Ski Resort; Wenatchee Valley Museum and Cultural Center; Liberty Orchards, Aplets and Cotlets Candy Kitchen; many Wenatchee and Columbia Valley Wineries; Leavenworth Bavarian Village and Lake Chelan. Our Wenatchee hotel offers Ski packages for Mission Ridge and tickets are also good for Stevens Pass. While you stay with the Holiday Inn Express Wenatchee, enjoy an award winning breakfast, served each morning with a variety of foods to satisfy any appetite. After your long day of work or play in the Wenatchee Valley come back to our hotel and enjoy the heated indoor pool and hot tub. Cookies are served every evening and we offer a manager reception three nights per week year round. Keep up with your work out routine in our 24-hour fitness room or access the Apple Capital Loop Trail for a walk, jog or run. The entire hotel is equipped with wireless Internet, but if you don t have a laptop we do have a business center that is equipped with computers, printers, copier and fax machine for all your business needs. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, IHG, Hotels.com, Booking.com, Priceline and Travelocity so you can book your Holiday Inn Express Wenatchee reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Wenatchee Hotel Wenatchee
Wenatchee Holiday Inn Express
Holiday Inn Wenatchee

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing