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Holiday Inn Express Wenatchee
Ranked #5 of 16 Hotels in Wenatchee
Certificate of Excellence
Portland, Oregon
Level Contributor
106 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
“No surprises”
4 of 5 bubbles Reviewed August 13, 2012

It was a Holiday Inn Express. I knew what to expect, and that was what I got. Nice room, nice facilities, friendly staff. Nothing exceptional; nothing negative. We were passing through and stayed one night.

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Larry T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte M, General Manager at Holiday Inn Express Wenatchee, responded to this review, August 20, 2012
Thank you for completing an online review for our hotel. We are so happy to hear you enjoyed your stay with us. Please choose us for all future accommodations.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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237 reviews from our community

Traveler rating
    108
    89
    25
    9
    6
See reviews for
80
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • German first
  • Any
English first
Prince George, Canada
Level Contributor
204 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
4 of 5 bubbles Reviewed August 10, 2012

The staff was very friendly, convenient location in a very hospitable pretty town. Will return for a longer stay. The kids staying at the hotel seemed to be having a great time. The breakfast was simple but good and well serviced. The mexian restaurant next door was a tremedously pleasant surprise.

Room Tip: our room faced the road and was no issue for noise.
See more room tips
  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dcmcm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte M, General Manager at Holiday Inn Express Wenatchee, responded to this review, August 20, 2012
Thank you for choosing the Holiday Inn Express during your recent visit to Wenatchee and for writing a review about your stay. I am so happy to hear you had a pleasant time and that you enjoyed your meal at El Porton Mexican Restaurant There are also many other delicious dining options nearby for you to try during your next stay with us. Have a great rest of your summer.
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surrey
Level Contributor
166 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 bubbles Reviewed August 9, 2012

We have stayed at a number of HIEs this year and, in writing this review 6 weeks after our stay in Wenatchee in June, it was a real effort at first to remember anything about this particular hotel. This is actually a plus point. While there was nothing exceptional, it is well up to the best HIE standards. If you like the brand (as we do) you should be very happy to stay here. It is reasonably modern, and the rooms, breakfast and public spaces are what you would expect. The complimentary beer/wine/food on some evenings is a nice touch.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pgwill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte M, General Manager at Holiday Inn Express Wenatchee, responded to this review, August 20, 2012
Thank you for taking the time to complete a review following your stay with us. It is nice to hear that our efforts to keep up with the high standards of the HIE brand are paying off. I am also glad to hear you were able to enjoy our complimentary manager reception dinners. We are always open to suggestions as well so please let us know if there is anything we could change or do better to ensure a satisfying stay each and every time.
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Seattle Area, WA
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 5, 2012

We've stayed in A LOT of hotels, and I can honestly say the HIE Wenatchee is the best by far, at any price point. This year, we stayed there for over a month while my husband was in town for work, which gave us plenty of time to discover all of the pros and cons.

The property itself is nice, modern, extremely clean and well-kept, as I'm sure you'll read in other reviews The rooms are a good size. We stayed in a King on the Wendy's side of the hotel (the other side faces the train tracks, but I'm sure the rooms are insulated enough that guests aren't disturbed by the trains). Our sofa was a hide-a-bed, but we actually just ended up turning the sofa around against the wall to make more of a crib-like bed for our toddler, and he was happy and comfy with that. The staff is constantly fixing, upgrading and cleaning, so nothing has time to fall into disrepair. You can get that at other hotels though, right?

In my experience, what you can't get elsewhere is a super friendly staff that's genuinely happy to make your stay as comfortable as possible and work at the hotel. We never had a single encounter with a staff member who seemed unhappy, unfriendly or unwilling to do whatever they could to make us feel welcome and cared for. At most hotels, the housekeepers more-or-less try to be invisible and seem detached. Here, they're honestly some of the nicest people I've had the pleasure of meeting: super friendly, eager to get to know and take care of guests, but definitely professionals and not intrusive. It's clear EVERYONE on the staff is treated with respect and feels like a valuable member of the team, regardless of job. That is very rare, and it's no wonder they have such low turnover; it's a team most people would love to work with!

As others have said, this hotel has tons of extras and seems to have thought of everything! The daily breakfast and dinners/snacks/drinks on certain days are fantastic (although after a couple of weeks of the same options, I admit to wishing for more variety, like even melon @ breakfast some days and a non-beef option at a dinner; however, the manager said they were pretty limited in their choices of what to order when I mentioned it, and I get that). There's coffee/tea/cider available 24/7. Rewards members get a welcome gift upon check-in, and there's even a Guest of the Day who gets a reserved parking spot. It's great to have a guest laundry with two washers and two dryers that doesn't cost a fortune, and detergent is available at the front desk. When we found our mattress uncomfortable weeks into our stay, they actually had a memory foam topper that completely took care of the problem! To be fair, I think the beds are totally fine for most people and shorter stays, but we both have back problems and many weeks on a mattress that wasn't right for us was exacerbating our pain.

The pool and hot tub are indoors and super clean. We found the pool too chilly, but saw a lot of kids and adults enjoying it throughout our stay.

In short, we have ZERO complaints about the Holiday Inn Express in Wenatchee, and will happily stay there again in the future! The only downside is the bar has been raised so high now that we'll know what we're missing when we stay at hotels in other cities!

Room Tip: 2nd floor on the Wendy's side may be your best bet so it's quiet and you're not forced t...
See more room tips
  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SweetSeattleite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte M, General Manager at Holiday Inn Express Wenatchee, responded to this review, August 7, 2012
Thank you so much for taking the time to complete such a wonderful review for our hotel. At the Holiday Inn Express Wenatchee the motto is "Impress Guests" and you have gave us reassurance that we are truly abiding by this motto. Our entire staff strives to perform their job duties at the highest level possible and to make our guests feel like a part of our family. I am glad the mattress topper helped to make your stay more comfortable and that the couch was able to double as as a toddler bed. After such a long stay I can definitely see how the breakfast and dinner menu would become too repetitive however I'm glad you were able to enjoy it and I hope you were also able to experience some of our great local restaurants during your stay. Thank you once again for such an inspiring, great review, it has been shared with all members of our staff and truly means a lot to hear of our teams hard work paying off. I hope you will choose us for all future stays.
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Seattle, WA
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed August 2, 2012

I Was very impressed with the high level of service. Great staff and on weekdays they offer dinner and beverages... Great bonus! Morning breakfast options are very good as well. The pool needs an update but the kiddos still had fun.

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank naomi978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte M, General Manager at Holiday Inn Express Wenatchee, responded to this review, August 7, 2012
I would first like to thank you for completing a review for our hotel. I am happy to hear you enjoyed our breakfast and manager reception dinner. At the Holiday Inn Express Wenatchee "Impress Guests" is our motto so It is great to hear you found our staff to be pleasant and helpful. I am sorry to hear you did not find our indoor pool to be up to par. We are constantly updating and remodeling so your feed back is appreciated. A pool remodel is scheduled for this fall or winter due to the high usage it experiences during spring and summer months. I am glad your children were still able to enjoy the pool and we hope you will continue to choose the Holiday Inn Express in Wenatchee for all future stays.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prineville, Oregon
Level Contributor
58 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed July 5, 2012

This was the 3rd time we have stayed at this hotel. It just gets better.
The rooms are large, nicely furnished, clean and have internet, fridge,
and microwaves. The hotel does a very good breakfast and a managers
bar-b-cue weekly.
Very processional and friendly staff is a plus !!

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cowboy070
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte M, General Manager at Holiday Inn Express Wenatchee, responded to this review, August 7, 2012
Thank you for taking the time to complete a online review for our hotel. It is so nice to hear you have been able to enjoy our breakfast as well as our manager reception dinners, and that our room amenities such as our free wireless internet, microwave and refrigerator helped to make your stay more comfortable. We greatly appreciate your continued business and hope you will continue to choose the Holiday Inn Express Wenatchee for all future stays.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed July 4, 2012

The staff was very nice! Very very clean hotel that mad3e me feel at home. They have weeknight dinner and milk and cookies that make this hotel the best in wenatchee

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rosskrotzer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte M, General Manager at Holiday Inn Express Wenatchee, responded to this review, August 7, 2012
I would first like to apologize for the late response to your review. Thank you so much for choosing the Holiday Inn Express in Wenatchee and for taking the time to give us feedback. I am happy to hear you enjoyed our manager reception dinners as well as the milk and cookies. We strive to treat each and every guest like family and also to be the best hotel in Wenatchee so It is nice to hear our efforts are paying off. Thanks again and we hope you will continue to choose the Holiday Inn Express for all future stays.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Wenatchee

Property: Holiday Inn Express Wenatchee
Address: 1921 N. Wenatchee Avenue, Wenatchee, WA 98801
Phone Number:
Location: United States > Washington > Wenatchee
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 16 Hotels in Wenatchee
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Wenatchee 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
The Holiday Inn Express Wenatchee Hotel is located in the Apple Capital of the World and is a convenient stop on the Cascade Loop Scenic Highway. This charming 90 room Wenatchee hotel is nestled in the hills of the Eastern Cascades, with the Columbia and Wenatchee Rivers within walking distance of the hotel via the Apple Capital Loop Trail. Also near our Wenatchee hotel is Mission Ridge Ski Resort; Wenatchee Valley Museum and Cultural Center; Liberty Orchards, Aplets and Cotlets Candy Kitchen; many Wenatchee and Columbia Valley Wineries; Leavenworth Bavarian Village and Lake Chelan. Our Wenatchee hotel offers Ski packages for Mission Ridge and tickets are also good for Stevens Pass. While you stay with the Holiday Inn Express Wenatchee, enjoy an award winning breakfast, served each morning with a variety of foods to satisfy any appetite. After your long day of work or play in the Wenatchee Valley come back to our hotel and enjoy the heated indoor pool and hot tub. Cookies are served every evening and we offer a manager reception three nights per week year round. Keep up with your work out routine in our 24-hour fitness room or access the Apple Capital Loop Trail for a walk, jog or run. The entire hotel is equipped with wireless Internet, but if you don t have a laptop we do have a business center that is equipped with computers, printers, copier and fax machine for all your business needs. ... more   less 
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Also Known As:
Holiday Inn Express Wenatchee Hotel Wenatchee
Wenatchee Holiday Inn Express
Holiday Inn Wenatchee

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