This room was horrible. The room smelled very strong of smoke (even though advertised as nonsmoking room), stains on the sheets and hair in the beds. The toilets were stained as well. This was a terrible experience!
Arranged for a 2 Queen room, husband and I & we were to have 3 kids (picking up 2 granddaughters & daughter from Chelan), the online wouldn't register the kids or have enough room to ask about ample accommodations for all. Room was much smaller than anticipated so asked about rms with a door between, they had none but had rms right next door to each other (they said), except they actually weren't & we weren't comfortable with two 7 yrs & 14 yr being all the way down the hall without us, after seeing the rms. Long story short we were charged full price as if we had all stayed there 3 nights but did not even stay, had to make other arrangements after much discussion 40 min drive away. I understood & agreed we should have a charge for penalty, we take some responsibility of course but over $300 for 3 nights that we didn't even stay in...ridiculous!!! Even with the front persons multiple calls to the manager on phone he was unwilling to negotiate anything with us. Meanwhile 2 different guests were complaining before we even got up to the desk, auto not working on heat/air unit, was constant on (very noisy) or completely off (in Dec. brrr). The other was some kind of a door issue, I didn't catch details. Meanwhile phone is ringing off hook with 1 on duty. Our rms could have been ok for someone else’s situation. Whatever...so we drove 40 min all the way back to turn in keys, after taking the shampoo...very expensive shampoo!!!!! Couldn't leave empty handed. What a waste of time & money, really big bummer.
It was a nice quiet stay. We had the king size bed which was nice however made the room small. The toliet wouldn't flush without holding handle down. Other than that, hotel in a great location. Surrounded by restaurants and shopping. We will stay again.
Wow, I had a 400+ mile driving day and just wanted to relax in a clean room. Went to Super 8 by default. As soon as I walked in I was happy, nice clean luxurious lobby and a very attractive girl named Angela was at the counter. She was all smiles and treated me like a really mattered. Very nice change of pace after a rough day. Gave me a great discount on a very clean room. Even had dinner ideas for me so that I wouldn't have to stress figuring where to go. Thank you Angela!