I arrived at the Super 8 in the afternoon, checked in to leave my luggage. The room had an over powering smell of disinfectant. I left the window ajar to air out and left to visit with my daughter. I came back to the room at 10 p.m. and there was an odor of sewer gas. I should have reported it, but was tired, so closed the window and went to sleep. The odor became so bad that I felt ill and I got up at 5 a.m. and left. Upon check-out the young man at the desk said they had had complaints about the smell in that room and the room should not have been rented. When I arrived home, I had a call that I had left my curling iron in my rush to leave. I told them my daughter would pick up my curling iron. I then recounted the problem with my room and the woman said she would have the manager contact me later in the day. No call. I called the next day and left a voice message for the manager. I also learned from my daughter that they couldn't find my curling iron. Again no call. I called again the next day with assurances that the woman would call me back. No call. I am disgusted. At the very least, I want my curling iron back, and for customer service, they should offer me some credit for a terrible night's stay. The room itself was clean, but I cannot say I'm impressed with how they run this hotel. I will not stay here again and cannot recommend it.
- Official Description (provided by the hotel):
- The Super 8 Wenatchee Hotel is located in the Apple Capital of the World and is a convenient stop on the Cascade Loop Scenic Highway. This 102 room Super 8 Wenatchee hotel is within walking distance to the Wenatchee River, Apple Capital Loop Trail, and Walla Walla Recreation Park. Also near our Super 8 Wenatchee hotel are many Wenatchee and Columbia Valley Wineries, the Mission Ridge Ski Resort, Leavenworth Bavarian Village, the Gorge Amphitheater and Lake Chelan. While you stay with the Super 8 Wenatchee Hotel, enjoy the Super Start Breakfast, served each morning. After your long day of work or play whether it be in the Wenatchee Valley, the Gorge Amphitheater or Leavenworth Bavarian Village, come back to the Super 8 and enjoy the free wireless Hi-Speed internet, as well as our heated outdoor pool and hot tub. Business travelers will appreciate a business center which has a computer and printer with Internet access, as well as Wi-Fi Internet access in all rooms. The Super 8 Hotel also offers a conference room on site with access to a projector. This Wenatchee Hotel is conveniently located close to numerous full service and fast food restaurants. The Super 8 Wenatchee Hotel staff is available 24 hours a day to ensure you with comfort, care and value throughout your stay. ... more less
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- Also Known As:
- Super Eight Wenatchee
- Wenatchee Super Eight
- Wenatchee Super 8