I wish I had employee names to attach to this review, but I did not note them. I am a frequent Red Lion customer (platinum member) so I have many experiences for comparison. I recently stayed at this Red Lion for one night after my spouse and I spent a fantastic day skiing Mission Ridge. We were tired and there was a long line at check-in but the staff were friendly, courteous and efficient. Sometimes platinum members get a free appetizer in the hotel lounges so I asked about this once it was our turn to check in. I was told I just had to show the wait staff my member card (which of course I didn't bring). She said, "no problem" and that I should just come by the front desk before going to the lounge and she would call to say I was coming. We didn't end up doing this, but it was still very nice of her to offer. Once we got to the room, we realized we both thought the other person was bringing the toothpaste, so we went to the front desk to request toothpaste. They said the truck that delievers the bottled water and other supplies did not come so they were out of toothpaste. However, 5 minutes after returning to the room, there was a knock at our door and the front desk attendant was there with a box of toothpaste, she managed to find. Later that night when I woke with a terrible migraine, the hotel staff helped us locate pain reliever extremely quickly and it saved me hours of headache torture. The staff during a very busy breakfast were both extremely pleasant and they kept the buffet well stocked. The room was clean, comfortable and quiet but what made our stay was the service. I grew up in the area and I felt particularly proud of the friendly, guest-oriented staff. Go Red Lion Wenatchee!!!
- Official Description (provided by the hotel):
- Located In the heart of Washington's apple country, the Red Lion Hotel Wenatchee is on the main thoroughfare through town, next to Highway 2 and just minutes from Leavenworth, Washington and Pangborn Airport. During your stay, you will want to tour the Aplets & Cotlets Candy Factory and our hydro-electric dams and enjoy recreation on the Columbia River. The Gorge Amphitheatre (40 min), Lake Chelan (35 min), the Bavarian Village of Leavenworth, Washington (20 min) and the Cascade Loop are all close by. Wenatchee Valley College is less than 1-1/2 miles from the hotel.Our 149 spacious guest rooms, including one suite, feature all of the services and amenities you would expect of a first-class hotel, including Thoughtful comforts include Red Lion's plush pillowtop beds, amenities featuring Eco Fresh Environmentally Responsible Products (ERP), free wi-fi, microwave and refrigerators, telephone and laundry valet service. Kick back and relax in our seasonal outdoor pool and whirlpool or work out in our fitness center. Packages are available for golf at Desert Canyon and Highlander Golf Courses and skiing at Mission Ridge. Also nearby you can enjoy waterskiing, beaches, river rafting and tennis. ... more less
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- Also Known As:
- Red Lion Wenatchee
- Wenatchee Red Lion