I was a wee bit leery after reading some of the comments posted on trip advisor. Stayed 4 nights there and enjoyed our time. The front desk staff were very accommodating and assisted us many times with questions and when I had trouble with my iPad, they moved the router to make it easier for me to connect. Breakfast was adequate and they had fresh fruit. The room was clean. Loved the bed. Pillows were an issue, too fat, but not many Hotels have perfect pillows. Would return to this place again. Easy access onto and off the freeway and many good places to eat nearby . AC was quiet and efficient.
Bed pillows were flat and bedding was scarce to say the least...no blankets...parking was difficult to find and we had no hot water in the morning. Told the maid, she said she was sorry. Told the manager...he said if I would have called earlier he could have reset heaters...nothing he can do because I booked thru Hotwire. Offered 25% discount if I want to come back and pay regular rate...I do not plan to. Very disappointed for a Ramada. Although staff was not rude...they were not helpful.
The staff, for both nights we stayed, were pleasant and helpful. The breakfast food was perfect for our group of 8. We had two rooms and both were clean. Yea the beds were a little firm however I helped some of our back issues so no complaint there! I had to use their pack n play for my son. It was clean (unlike other places I have stayed at and used there's... I always bring my own sheets for it but there are times I still don't like using if they Are super bad. The kids enjoyed the pool. Nice and warm. Our I my complaint wa the light by the pool kept going on an off which made it dangerous for people walking by the pool and in the pool. Otherwise very nice... Better then I had expected!