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“Dirty Hair, Cracked Sinks and a Sweet VCR”

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GuestHouse Inn & Suites Tumwater
Ranked #5 of 7 Hotels in Tumwater
North Pole, Alaska
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
“Dirty Hair, Cracked Sinks and a Sweet VCR”
2 of 5 bubbles Reviewed April 25, 2010

So we managed to book this hotel from a site that lets you bid the price. When we showed up the lobby was really nice with the sound of water trickling in the corner and the place looked very clean. We checked in and walked up to our room and noticed that the only part of the hotel they have kept up to date is the lobby. We were disappointed walking to our room when we noticed all the noise we could hear coming from the rooms and spilling into the hallway. In addition the 3rd floor hallway floor felt hollow and had well worn carpet. When we got in the room I was impressed that the room had a couch, microwave and fridge. Then we noticed the very tired bathroom with several cracks in the sink around the drain, the multiple strands of dirty hair hanging off the lamp shade which was illuminated by the light and a sad old VCR connected to the tube TV. Upon sitting on the bed, our breath was taken away by the rock hard response we received. This hotel has the amenities of a 1 star or 2 star but not anything more than a 2 star hotel. It best compares to a value priced Super 8 or a Motel 6.

  • Stayed April 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hertzdonut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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190 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • English first
  • German first
  • Turkish first
  • Any
English first
Oregon Coast
Level Contributor
1,037 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 2,643 helpful votes
4 of 5 bubbles Reviewed April 20, 2010

This was our first experience at a hotel in the Guesthouse corporation, and we were impressed. We were walk-ins, since we left late in the afternoon going to Seattle and did not know how far we'd get. We actually got off the freeway following the sign for the Comfort Inn, but decided to try this place as it was a bit farther away from the freeway.

Check in was easy with a friendly clerk. The price was right - we got a king suite with kitchenette for about $70. The room was good sized and the kitchen was well stocked with plates, cutlery, glasses etc, and everything was very clean.

We were on the south side of the building and our room looked out onto some nice forested property. I could hear a little bit of freeway noise with the window open, but not very much. The bed was comfortable and there were plenty of nice towels.

Breakfast was a deluxe continental with make-your-own waffles. They also had biscuits and sausage gravy, which was surprisingly good and as fresh and tasty as any breakfast specialty restaurant would serve :-)

We were quite pleased with our stay and will remember this place when we're again in this area.

  • Stayed March 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank half-Brit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sammamish, Wa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed March 3, 2010

We took our family here for a week-end stay because we had a swim meet at Evergreen College. It was about 10-15 minutes away from the college which was a bit farther than we liked. Staff was friendly. Easy check in and check out. Rooms were very, very large and included two queens and a pull out sofa which was awesome and included value for the price. We only needed one room instead of two. The TV was small, but the beds were sooooo comfortable and there was plenty of space for everyone. I was impressed at how well I slept because I usually toss and turn all night at hotels.

My only real compliant was the included breakfast buffet. It had great hours 6-10 AM on week-ends which was perfect for the swim meet since we had two sessions, but food, especially the healthy kind, ran out quickly. Coffee was gone and an hour and a half later, still gone. Bread, muffins, and bagels ran out. Fresh fruit was gone and not replenished. Hot chocolate packets gone. Cream gone. Waffles took forever to make because batter was extruded sooo slowly from container. Furthermore, there was never anyone at the desk directly across from the breakfast area to report this. By the time, we took one child to warm ups and came back two hours later to wake up other kids, breakfast was wiped out which left two very hungry, unhappy kids and two very un-caffeinated,unhappy parents. I suppose we could have made our own coffee in our room, but we were really pressed for time. However, the biscuits and gravy, while they were there, were good. Perhaps they were understaffed that week-end?

For the value (paid $60 a night on Priceline.com) and awesome beds, we would definitely stay again and again and again...

  • Stayed February 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank USMotherhood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Tumwater hotels

armywife5
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 29, 2009

We were extremely impressed with this hotel. Very clean and comfortable and the staff was very friendly. It was a wonderful stay and not enough good can be said about this hotel. It will now be our go-to place when we are visiting family in Washington. Wonderful!

  • Stayed November 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank armywife5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed October 21, 2009

Overall a very clean and comfortable stay. Beds are nice, rooms are "suites" but really just an added nook for a couch. However, they are larger than a standard hotel room for less than the average price.

Staff is friendly and helpful with local restaurant menus. Breakfast is standard continental+waffles at many similar hotels.

There is an indoor pool and workout room which is a bonus for the price point of the hotel.

Two minor issues:
1) The remote controls for the TV in some rooms dont work with the TV...only the cable box. Thus yo have to turn the tV on and off and adjust volume using the buttons on the TV. The front desk said this was a quirk in some of the rooms.
2) Egress from the hotel back to I-5 is a little difficult due to a median in the road. Same if you go to any of the restaurants to the east of the hotel.

  • Stayed October 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank theway962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelowna, Canada
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed September 16, 2009

The Inn has a great location, just off the I-5. I booked with Hotwire getting it at 65.00 a night, requested a king bed, main floor close to the spa...couldn't get the better than that.

Continental breakfast is average with some fruit & juice, eggs and a waffle maker.

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janet H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey, BC
2 reviews
5 of 5 bubbles Reviewed July 20, 2009

Great relaxing place; with a small price tag. Customer service is great, and the rooms are comfortable and relaxing. Will definately stay here again when we are in the area.

  • Stayed July 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janie70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInnTumwater, Sales Manager at GuestHouse Inn & Suites Tumwater, responded to this review, September 29, 2009
Hello Janie70,

Thank you for taking the time to review our hotel! We're all very glad you enjoyed your stay with us. If there is anything at all that you would feel we can improve on, please don't hesitate to let us know in person or on TripAdvisor. We look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about GuestHouse Inn & Suites Tumwater

Property: GuestHouse Inn & Suites Tumwater
Address: 1600 74th Avenue Southwest, Tumwater, WA 98512
Phone Number:
Location: United States > Washington > Tumwater
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 Hotels in Tumwater
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — GuestHouse Inn & Suites Tumwater 2.5*
Number of rooms: 59
Official Description (provided by the hotel):
An elegantly appointed hotel nestled in the forests of Tumwater, yet minutes from I-5. Located off Exit 101. Minutes from the Washington State Capitol, Flight Museum, BoomShaka, Airport Golf and batting cages. Many local restaurants including; Red Wagon Burger, Brewery City pizza, The Lemon Grass, Koibito, Meconi's Italian Subs, Nickelby's, The Brick bar/restaurant, Pellegrino's Italian Kitchen and many more. We also are located near Many State offices such as Dept. of Labor & Industries, Dept. of Corrections, State Patrol Central office, Dept. of Financial Institutions and many more. Perfect place to get a good nights rest and start your day with our Complimentary Continental Breakfast! Pets are welcome for a small fee and we also offer free Wi-Fi to all of our guests as well as access to out indoor pool and hot tub, business center and fitness center. ... more   less 
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Also Known As:
Guesthouse Inn And Suites Tumwater
Guesthouse Inn & Suites Tumwater Hotel Tumwater

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