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“Good beds, Spacious Rooms, Good Value, but Crappy Buffet”

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GuestHouse Inn & Suites Tumwater
Ranked #5 of 7 Hotels in Tumwater
Sammamish, Wa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Good beds, Spacious Rooms, Good Value, but Crappy Buffet”
2 of 5 bubbles Reviewed March 3, 2010

We took our family here for a week-end stay because we had a swim meet at Evergreen College. It was about 10-15 minutes away from the college which was a bit farther than we liked. Staff was friendly. Easy check in and check out. Rooms were very, very large and included two queens and a pull out sofa which was awesome and included value for the price. We only needed one room instead of two. The TV was small, but the beds were sooooo comfortable and there was plenty of space for everyone. I was impressed at how well I slept because I usually toss and turn all night at hotels.

My only real compliant was the included breakfast buffet. It had great hours 6-10 AM on week-ends which was perfect for the swim meet since we had two sessions, but food, especially the healthy kind, ran out quickly. Coffee was gone and an hour and a half later, still gone. Bread, muffins, and bagels ran out. Fresh fruit was gone and not replenished. Hot chocolate packets gone. Cream gone. Waffles took forever to make because batter was extruded sooo slowly from container. Furthermore, there was never anyone at the desk directly across from the breakfast area to report this. By the time, we took one child to warm ups and came back two hours later to wake up other kids, breakfast was wiped out which left two very hungry, unhappy kids and two very un-caffeinated,unhappy parents. I suppose we could have made our own coffee in our room, but we were really pressed for time. However, the biscuits and gravy, while they were there, were good. Perhaps they were understaffed that week-end?

For the value (paid $60 a night on Priceline.com) and awesome beds, we would definitely stay again and again and again...

  • Stayed February 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank USMotherhood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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189 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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  • German first
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English first
armywife5
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 29, 2009

We were extremely impressed with this hotel. Very clean and comfortable and the staff was very friendly. It was a wonderful stay and not enough good can be said about this hotel. It will now be our go-to place when we are visiting family in Washington. Wonderful!

  • Stayed November 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank armywife5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed October 21, 2009

Overall a very clean and comfortable stay. Beds are nice, rooms are "suites" but really just an added nook for a couch. However, they are larger than a standard hotel room for less than the average price.

Staff is friendly and helpful with local restaurant menus. Breakfast is standard continental+waffles at many similar hotels.

There is an indoor pool and workout room which is a bonus for the price point of the hotel.

Two minor issues:
1) The remote controls for the TV in some rooms dont work with the TV...only the cable box. Thus yo have to turn the tV on and off and adjust volume using the buttons on the TV. The front desk said this was a quirk in some of the rooms.
2) Egress from the hotel back to I-5 is a little difficult due to a median in the road. Same if you go to any of the restaurants to the east of the hotel.

  • Stayed October 2009, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank theway962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kelowna, Canada
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed September 16, 2009

The Inn has a great location, just off the I-5. I booked with Hotwire getting it at 65.00 a night, requested a king bed, main floor close to the spa...couldn't get the better than that.

Continental breakfast is average with some fruit & juice, eggs and a waffle maker.

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janet H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey, BC
2 reviews
5 of 5 bubbles Reviewed July 20, 2009

Great relaxing place; with a small price tag. Customer service is great, and the rooms are comfortable and relaxing. Will definately stay here again when we are in the area.

  • Stayed July 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janie70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInnTumwater, Sales Manager at GuestHouse Inn & Suites Tumwater, responded to this review, September 29, 2009
Hello Janie70,

Thank you for taking the time to review our hotel! We're all very glad you enjoyed your stay with us. If there is anything at all that you would feel we can improve on, please don't hesitate to let us know in person or on TripAdvisor. We look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mountain Time
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed July 18, 2009

We have stayed in this hotel multiple times over the past 7 years. Things that we like are the large clean rooms and location. Unfortunately the rooms are showing their age. Our room this time had scraped up walls, fraying carpet, and the bathroom was in need of a major overhaul. The people working in the hotel were all very helpful and friendly.

There was a large family reunion in the hotel while we were there. The family took over the pool so we did not even have a chance to visit it while we were there. This family was loud and unruly, but I don't hold that against the hotel.

I am giving it a very good rating because I would hate to see someone pass this place up simply due to the fact that it needs a renovation. I think that the positives outweigh the negatives.

  • Stayed July 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank betsyray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInnTumwater, Sales Manager at GuestHouse Inn & Suites Tumwater, responded to this review, September 29, 2009
Hello Betsyray,

Thank you for taking the time to review our hotel. We're very glad that you've chosen to stay with us so often over the years. We are currently working more diligently than ever to repair and maintain any physical imperfections in our rooms and gathering areas. Hopefully you will see the results of our labors as time goes on. We hope you choose to stay with us again soon!
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Winfield, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed April 4, 2009

We were travelling from Palm Desert back to Canada and stopped for the night. We asked for the senior rate for a king room. The girl at the desk stated that they had a weekend special (Friday night) which was better than the senior rate. After checking into the room I connected my computer and looked up the rates for the night of April 4/09. The senior rate was less than the rate that we were quoted at check in. This also happened to us in a Holiday Inn Express in Willow, CA the previous night. They did change the rate for us at the Holiday Inn Express. I have printed off the rate quoted online and will check with the desk here at the Guesthouse Inn to see if they will do the same as the Holiday Inn Express. Having said that we have stayed here several times and do think it is a great location for a one night stay.

  • Stayed April 2009, traveled as a couple
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anna_gard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortInnTumwater, Sales Manager at GuestHouse Inn & Suites Tumwater, responded to this review, September 29, 2009
Hello Anna Gard,

Thank you for taking the time to review our hotel. I'm sorry there was a confusion in rates upon your arrival. It is the policy of the GuestHouse Inn to honor the lowest rate you are eligible for at any time. If in the future you find a rate advertised online that is lower than what you have been quoted for the night and room type you are looking for, please inform the front desk and they will match that rate. Thank you again for your time, and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about GuestHouse Inn & Suites Tumwater

Property: GuestHouse Inn & Suites Tumwater
Address: 1600 74th Avenue Southwest, Tumwater, WA 98512
Phone Number:
Location: United States > Washington > Tumwater
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 7 Hotels in Tumwater
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — GuestHouse Inn & Suites Tumwater 2.5*
Number of rooms: 59
Official Description (provided by the hotel):
An elegantly appointed hotel nestled in the forests of Tumwater, yet minutes from the Washington State Capitol. ... more   less 
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Also Known As:
Guesthouse Inn And Suites Tumwater
Guesthouse Inn & Suites Tumwater Hotel Tumwater

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