I am at this hotel right now and here is a litle flavor of my stay so far. First. the front desk manager upon arriveal was pleasant. SO far so good.
What follows is not made up:
1. The keys to get into the room do not work, after about 20 tries one worked.
2. The non-smoking room was SMOKING. We complained and they said they did not have another room and brought and sprayed an air freshner. We called severla more times to get spray more.
3. The air is pumpingh a minimal amount of cool air; that was brought to their attention and they maintained it would work well within the hr. It is now four to five hrs since checking in and the room is warm.
4. One room had a non-working lamp; no button to turn on the light. They eventually came to replace the fixture.
5. The sink had woman's hair in the sink.
6. The pillows had long hairs, I broight this to the attnetion of the front desk and they said they could not do naything about it until tomorrow (Thursday). "Yes. use the pillows" is the response I got. I think this bed was used before I arrived and the sheets are not pressed. Was somone rolling in the hay and tied it up some before I arrived???!!
7. The draperies are falling apart.
8. There is blood spots in the shower curtain.
9. The shower floor was some gue where the water washes off!
I am not kidding. I have pictures that I will post as a follow up. I made this reservation through Expedia and they say they will speak to management. Should I have to pay for this room? Let's see how Expedia and the hotel deal with this. As for the hotel having to accomodate for the poor performance on their part and making alternate arrangements ... let's see.
Right now I recommend that you look elsewhere unless the above deficiencies are considered minor.
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- Also Known As:
- Knights Inn Sea Tac Airport Hotel Tukwila
- Howard Johnson At Seatac
- Howard Johnson Tukwila
- Tukwila Howard Johnson